[SOLVED] [7SP1 x64] Error code 80013712 installing KB3006121

shawambam

Contributor
Joined
Jan 22, 2018
Posts
9
Hello, all,
I've been trying to figure this out for way too long. Your SFCFix tool helped me fix another longtime error today (thank you so much!) but this one seems to never go away.
I'm on a work computer, I should have admin privileges yet it will not allow me to open or upload CBS file due to needing admin privileges. :( I will try to get a copy uploaded as soon as I can.
Thanks for any help you can offer,
 

Attachments

Re: Error code 80013712 installing KB3006121

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2018-01-23 08:40


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3006121_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB3006121_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.cat


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.18648_none_f444a3cc02b20fea.manifest x86_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.18648_none_f444a3cc02b20fea
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.18648_none_50633f4fbb0f8120.manifest amd64_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.18648_none_50633f4fbb0f8120
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.22856_none_f4c171fd1bd9961e.manifest x86_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.22856_none_f4c171fd1bd9961e
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.22856_none_50e00d80d4370754.manifest amd64_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.22856_none_50e00d80d4370754


Summary:
Seconds executed: 439
Found 10 errors
CSI Manifest All Zeros Total count: 4
CBS MUM Corrupt Total count: 3
CBS Catalog Corrupt Total count: 3


Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.18648_none_f444a3cc02b20fea.manifest
winsxs\manifests\amd64_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.18648_none_50633f4fbb0f8120.manifest
winsxs\manifests\x86_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.22856_none_f4c171fd1bd9961e.manifest
winsxs\manifests\amd64_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.22856_none_50e00d80d4370754.manifest
servicing\packages\Package_1_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_1_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB3006121_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB3006121_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_1_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_1_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB3006121_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB3006121_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.cat
 
Hi, BrianDrab, no worries, I can see you guys are busy! Yes, I still need help with this if anyone knows what to do with it(I sure don't!). Thanks very much for any help that can be given.
 
Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 

Attachments

Thank you, BrianDrab!

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-01-29 09:33:48.194
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at \\cf2k12dc1\Folder Redirection$\shawna.admin\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\windows\Temp\CheckSur\Winsxs\Manifests
Successfully took permissions for file or folder C:\windows\Temp\CheckSur\Servicing\Packages


Successfully copied file C:\Users\shawna.admin\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.18648_none_50633f4fbb0f8120.manifest to C:\windows\Temp\CheckSur\Winsxs\Manifests\amd64_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.18648_none_50633f4fbb0f8120.manifest.
Successfully copied file C:\Users\shawna.admin\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.22856_none_50e00d80d4370754.manifest to C:\windows\Temp\CheckSur\Winsxs\Manifests\amd64_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.22856_none_50e00d80d4370754.manifest.
Successfully copied file C:\Users\shawna.admin\AppData\Local\niemiro\Archive\Manifests\x86_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.18648_none_f444a3cc02b20fea.manifest to C:\windows\Temp\CheckSur\Winsxs\Manifests\x86_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.18648_none_f444a3cc02b20fea.manifest.
Successfully copied file C:\Users\shawna.admin\AppData\Local\niemiro\Archive\Manifests\x86_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.22856_none_f4c171fd1bd9961e.manifest to C:\windows\Temp\CheckSur\Winsxs\Manifests\x86_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.22856_none_f4c171fd1bd9961e.manifest.
Successfully copied file C:\Users\shawna.admin\AppData\Local\niemiro\Archive\Packages\package_1_for_kb3006121~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\windows\Temp\CheckSur\Servicing\Packages\package_1_for_kb3006121~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\shawna.admin\AppData\Local\niemiro\Archive\Packages\package_1_for_kb3006121~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\windows\Temp\CheckSur\Servicing\Packages\package_1_for_kb3006121~31bf3856ad364e35~amd64~~6.1.1.0.mum.
Successfully copied file C:\Users\shawna.admin\AppData\Local\niemiro\Archive\Packages\package_for_kb3006121_sp1~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\windows\Temp\CheckSur\Servicing\Packages\package_for_kb3006121_sp1~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\shawna.admin\AppData\Local\niemiro\Archive\Packages\package_for_kb3006121_sp1~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\windows\Temp\CheckSur\Servicing\Packages\package_for_kb3006121_sp1~31bf3856ad364e35~amd64~~6.1.1.0.mum.
Successfully copied file C:\Users\shawna.admin\AppData\Local\niemiro\Archive\Packages\Package_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\windows\Temp\CheckSur\Servicing\Packages\Package_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\shawna.admin\AppData\Local\niemiro\Archive\Packages\Package_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\windows\Temp\CheckSur\Servicing\Packages\Package_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.mum.


Successfully restored ownership for C:\windows\Temp\CheckSur\Winsxs\Manifests
Successfully restored permissions on C:\windows\Temp\CheckSur\Winsxs\Manifests
Successfully restored ownership for C:\windows\Temp\CheckSur\Servicing\Packages
Successfully restored permissions on C:\windows\Temp\CheckSur\Servicing\Packages
PowerCopy:: directive completed successfully.








Successfully processed all directives.






Failed to generate a complete zip file. Upload aborted.




SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2018-01-29 09:37:07.513
Script hash: ovZlvSCCuaxYCcz+HXfpNBvZ8QOGwCns8ongE4kyNlE=
----------------------EOF-----------------------
 
Sorry, I neglected to rerun the SURT so originally was attaching an old log. Am just in the process of redownloading the tool & once I've reran it will update the above post with the new log. Apologies.
 
Here is the latest CheckSUR log:


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2018-01-29 10:19


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_1_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_1_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3006121_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_for_KB3006121_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB3006121_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.18648_none_f444a3cc02b20fea.manifest x86_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.18648_none_f444a3cc02b20fea
(fix) CSI Manifest All Zeros CSI File Replaced File: x86_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.18648_none_f444a3cc02b20fea.manifest From: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.18648_none_50633f4fbb0f8120.manifest amd64_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.18648_none_50633f4fbb0f8120
(fix) CSI Manifest All Zeros CSI File Replaced File: amd64_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.18648_none_50633f4fbb0f8120.manifest From: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.22856_none_f4c171fd1bd9961e.manifest x86_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.22856_none_f4c171fd1bd9961e
(fix) CSI Manifest All Zeros CSI File Replaced File: x86_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.22856_none_f4c171fd1bd9961e.manifest From: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.22856_none_50e00d80d4370754.manifest amd64_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.22856_none_50e00d80d4370754
(fix) CSI Manifest All Zeros CSI File Replaced File: amd64_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.22856_none_50e00d80d4370754.manifest From: C:\windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab


Summary:
Seconds executed: 121
Found 7 errors
Fixed 7 errors
CSI Manifest All Zeros Total count: 4
Fixed: CSI Manifest All Zeros. Total count: 4
CBS MUM Corrupt Total count: 3
Fixed: CBS MUM Corrupt. Total count: 3
Fixed: CBS Paired File. Total count: 3
 
Good. Attempt to install your update and if it fails, please zip up and attach your c:\windows\logs\cbs\cbs.log file. Thank you.
 

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