[7SP1 x64] Code 8007370D issue

L

Lucasa

Active member
Joined
Jan 7, 2018
Posts
30
Hi there, i thought i would try to seek help specific to the problemed pc i have rather than try use the help this user recieved: Windows 7 Update Error #8007370D

This pc has been crashing ALOT over the last couple years, after coming across the thread above i found memtest86+ and gave it a run and realised one of the ram had failed. This is now out and the pc doesnt crash how ever i still get the windows update error code. So im hoping i can get a little help? :)

Regards

Luke
 
Re: Code 8007370D issue

hi there i have followed he above and it cleared a few errors with the sfcfix but even after a restart ive got the same error for windows update.

here is a link to the cbs file Dropbox - CBS.zip

hopefully ive done it all right :)

Regards
Luke
 
Re: Code 8007370D issue

Retrieve Components Hive
 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload toa file sharing service and just provide the link here.
 
Re: Code 8007370D issue

SFCFix version 3.0.0.0 by niemiro.Start time: 2018-01-07 20:03:55.312
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.








AutoAnalysis::
WARNING: Failed to backup registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_zh-tw_e162416486995985.
CORRUPT: Failed to repair orphaned component "value name not identified" (x86_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_zh-tw_e162416486995985) on component watchlist.




WARNING: Failed to backup registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~et-EE~0.0.0.0.
FIXED: Orphaned package Packagi_for_KB³000988~71bf3856!d364e352amd64~~6.1 (Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~et-EE~0.0.0.0) on package watchlist.
WARNING: Failed to backup registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~es-ES~0.0.0.0.
FIXED: Orphaned package Package_for_KBÿ000988~s1bf3856!d364e35ºamd64~~².1.1.1 (Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~es-ES~0.0.0.0) on package watchlist.
WARNING: Failed to backup registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-ServerCore-Package~31bf3856ad364e35~amd64~~0.0.0.0.
FIXED: Orphaned package Package_1_for_KB3042553~31bf38=6ad364e·5~amd64þ~6.1.1.½ (Microsoft-Windows-ServerCore-Package~31bf3856ad364e35~amd64~~0.0.0.0) on package watchlist.






SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 12907
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 3
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2018-01-07 20:06:04.261
----------------------EOF-----------------------
Click to expand...
 
Re: Code 8007370D issue

Actually, let me try one more thing which may help if you're lucky! This will likely take a long time to complete because of the amount of corruption present.

Step#1 - System Update Readiness Tool (SUR)
 1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service and just provide the link.
 
Re: Code 8007370D issue

Sorry i havent responded. I had to leave this computer (My Dad's) and havent been able to get back round to it since that night. ill do what you asked above now.
 
done the down load couldnt find the file you asked for. done another sfcfix
SFCFix version 3.0.0.0 by niemiro.Start time: 2018-01-13 16:07:45.336
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.








AutoAnalysis::
WARNING: Failed to backup registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_zh-tw_e162416486995985.
CORRUPT: Failed to repair orphaned component "value name not identified" (x86_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_zh-tw_e162416486995985) on component watchlist.




WARNING: Failed to backup registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~et-EE~0.0.0.0.
FIXED: Orphaned package Packagi_for_KB³000988~71bf3856!d364e352amd64~~6.1 (Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~et-EE~0.0.0.0) on package watchlist.
WARNING: Failed to backup registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~es-ES~0.0.0.0.
FIXED: Orphaned package Package_for_KBÿ000988~s1bf3856!d364e35ºamd64~~².1.1.1 (Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~es-ES~0.0.0.0) on package watchlist.
WARNING: Failed to backup registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-ServerCore-Package~31bf3856ad364e35~amd64~~0.0.0.0.
FIXED: Orphaned package Package_1_for_KB3042553~31bf38=6ad364e·5~amd64þ~6.1.1.½ (Microsoft-Windows-ServerCore-Package~31bf3856ad364e35~amd64~~0.0.0.0) on package watchlist.






SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 64
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 3
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2018-01-13 16:08:34.488
----------------------EOF-----------------------
Click to expand...
 
Re: Code 8007370D issue

Microsoft Windows [Version 6.1.7601]Copyright (c) 2009 Microsoft Corporation. All rights reserved.


C:\Windows\system32>sfc /scannow


Beginning system scan. This process will take some time.


Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log


C:\Windows\system32>
Click to expand...
 
Nice.

Retrieve Components/Software Hives
Note: The Software hive has confidential and sensitive information in it so please send me a PM with a link to that particular hive so it's not in the public form.



  • Please download the Freeware RegBak from here: Acelogix Software - Download products
     You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, two of which are named COMPONENTS and SOFTWARE.
  • Copy these two files to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
  • Now right click on these files on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file(s) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Dropbox or One Drive or SendSpace and then just provide the link in your reply.
  • You can close any open windows you have as well as the RegBack program now.
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top