[SOLVED] [7SP1 x64] Can't Install Monthly Quality Rollup's - Keep getting 80073712

R

Rapta

Member
Joined
Jan 15, 2018
Posts
5
Hey,

I'm hoping we can get this issue resolved, especially because of Meltdown and Spectre. I'm on Win7 and have tried everything short of running chkdsk and doing an in-place upgrade, and I just can't get monthly rollup's to install even though every other update goes fine.

I've attached a zip with two folders where one is prior to running Windows Update after the history's been cleared, and one is after. They've got the CBS log, the SFCFix log, the Checksur log, and an SFCFix script log which has the following code;
Code: 
FileScan::
MSDTC.LOG

View attachment Logs.zip

Cheers :smile9:
 
Please start with the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 

Attachments

Perfect. Please do the following.


SFC Scan

  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-01-23 06:48:29.452
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Slavjan\Desktop\SFCFix (1).zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\Winsxs\wow64_microsoft-windows-mediaplayer-drm_31bf3856ad364e35_6.1.7601.23471_none_d6ee560d291e6ee4\blackbox.dll


Successfully copied file C:\Users\Slavjan\AppData\Local\niemiro\Archive\Winsxs\wow64_microsoft-windows-mediaplayer-drm_31bf3856ad364e35_6.1.7601.23471_none_d6ee560d291e6ee4\blackbox.dll to C:\Windows\Winsxs\wow64_microsoft-windows-mediaplayer-drm_31bf3856ad364e35_6.1.7601.23471_none_d6ee560d291e6ee4\blackbox.dll.


Successfully restored ownership for C:\Windows\Winsxs\wow64_microsoft-windows-mediaplayer-drm_31bf3856ad364e35_6.1.7601.23471_none_d6ee560d291e6ee4\blackbox.dll
Successfully restored permissions on C:\Windows\Winsxs\wow64_microsoft-windows-mediaplayer-drm_31bf3856ad364e35_6.1.7601.23471_none_d6ee560d291e6ee4\blackbox.dll
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2018-01-23 06:48:32.867
Script hash: sPilU67aOjKnVXdEp23cVUx2riJdVkr1yvJMzIxVJy8=
----------------------EOF-----------------------

Everything seems to be in order, and I can install the update now.

Cheers.
 
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