[SOLVED] [7SP1 x64] Can't install any Monthly Quality Rollups (AGAIN)

L

ldeveraux

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Joined
Jul 13, 2017
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84
I had to do a fresh install since my last fix (thanks!) and am having the same issues. The Monthly Quality Rollups will not install, terminating with Code 8000FFFF. Thanks for the assistance!
 
Re: [Win7SP1 x64] Can't install any Monthly Quality Rollups (AGAIN)

Retrieve Components Hive
 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload toa file sharing service and just provide the link here.
 
Re: [Win7SP1 x64] Can't install any Monthly Quality Rollups (AGAIN)

softwaremaniac said:
Retrieve Components Hive
 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload toa file sharing service and just provide the link here.
Click to expand...

Here we are:
Download components.zip from Sendspace.com - send big files the easy way
 
Re: [Win7SP1 x64] Can't install any Monthly Quality Rollups (AGAIN)

Install Update with DISM


  1. Download the update MSU here:
    http://download.windowsupdate.com/d..._83688ecf3a901fc494ee67b5c57e35f0a09dc455.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp

    replace C:\temp with your path if different

    expand {update name}.msu -f:* C:\temp

    replace {update name} with the name of the MSU file downloaded in step 1

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\{update name}.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation.
    Do you want to restart the computer now (Y/N)?
  7. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  8. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  9. Paste (Ctrl+V) it into your next post.
  10. Zip and attach C:\Windows\Logs\CBS\CBS.log
 
Re: [Win7SP1 x64] Can't install any Monthly Quality Rollups (AGAIN)

softwaremaniac said:
Install Update with DISM


  1. Download the update MSU here:
    http://download.windowsupdate.com/d..._83688ecf3a901fc494ee67b5c57e35f0a09dc455.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp

    replace C:\temp with your path if different

    expand {update name}.msu -f:* C:\temp

    replace {update name} with the name of the MSU file downloaded in step 1

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\{update name}.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation.
    Do you want to restart the computer now (Y/N)?
  7. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  8. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  9. Paste (Ctrl+V) it into your next post.
  10. Zip and attach C:\Windows\Logs\CBS\CBS.log
Click to expand...

I got an error in the process. I've attached the CBS.zip and the DISM error from the Command Prompt
View attachment CBS.zip
View attachment DISM error.txt
 
Re: [Win7SP1 x64] Can't install any Monthly Quality Rollups (AGAIN)

softwaremaniac said:
Okay, are you running the latest drivers? If not, please update them.
Click to expand...

Yes everything is up to date. What does this error mean? I feel like this is a Windows issue, not a driver issue though. Everything on the consumer side has been done that can be, that's why I came here!
 
Re: [Win7SP1 x64] Can't install any Monthly Quality Rollups (AGAIN)

Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Right click to run as administrator. When the tool opens click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please attach the log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.
 
Re: [Win7SP1 x64] Can't install any Monthly Quality Rollups (AGAIN)

softwaremaniac said:
Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Right click to run as administrator. When the tool opens click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please attach the log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.
Click to expand...

Thank you so much for the help! Here are the 2 files requested.
View attachment Addition.txt
View attachment FRST.txt
 
Re: [Win7SP1 x64] Can't install any Monthly Quality Rollups (AGAIN)

In your report, I have noticed that a software for illegal activation is present. Before we move on, please remove any traces of pirated software from your machine.
Thank you.
 
Re: [Win7SP1 x64] Can't install any Monthly Quality Rollups (AGAIN)

Hello again! Please do a fresh scan to check whether there's anything left you need to remove.

Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Right click to run as administrator. When the tool opens click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please attach the log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.
 
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