[7PSP1 x86] BSOD on WakeUp from Sleep - Intermittent

[HMS]

OS. Windows 7-32, SP1
Original OS: Vista Home Premium - Pre-Installed
Age of System Hardware: 11 yrs. 06/23/2007
Age of Windows 7 installation: 3 yrs. 04/18/2015
CPU:2.00 GH Intel Core2 Duo
Video Card: Native to this model PC.
MotherBoard: ASUSTek Computer Inc., Leonite2 6.00
Power Supply brand & wattage: Native to this model PC.
System Manufacturer: Hewlett Packard
Desktop Model #: HP Pavillion a6120n, GC670AA

This problem occurs intermittently on WakeUp from Sleep. I run Microsoft Security Essentials and MalwareBytes Premium.

Your help is very much appreciated.

 

[philc43]

Re: BSOD on WakeUp from Sleep - Intermittent

Hello HMS,

Welcome to Sysnative :welcome:

Your PC is no longer supported by HP so I doubt if there will be any new drivers or BIOS you can install.

The BSODs you have been getting are consistent and the error code is the same each time:

[COLOR=#1e1e1e]EXCEPTION_CODE: (NTSTATUS) 0xc000023a - An operation was attempted on a nonexistent transport connection.
[/COLOR]

I am not sure but this might be related to the network driver waking from sleep, you could look in the Power Management tab for the network driver in Device Manager and see if unchecking "Allow this computer to turn off this device" makes any difference.

 

[axe0]

Re: BSOD on WakeUp from Sleep - Intermittent

Hi HMS

:welcome: to Sysnative

Have you, by any chance, added or changed hardware?

[Memory Device (Type 17) - Length 27 - Handle 0017h]  Physical Memory Array Handle  0014h
  Memory Error Info Handle      [Not Provided]
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          1024MB
  Form Factor                   09h - DIMM
  Device Set                    [None]
  Device Locator                A2
  Bank Locator                  Bank4/5
  Memory Type                   13h - Specification Reserved
  Type Detail                   0080h - Synchronous
  Speed                         667MHz
  Manufacturer                  2C00000000000000
  Serial Number                     
  Asset Tag Number                  
  Part Number                   8HTF12864AY-667E1 
[Memory Device (Type 17) - Length 27 - Handle 0018h]
  Physical Memory Array Handle  0014h
  Memory Error Info Handle      [Not Provided]
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          1024MB
  Form Factor                   09h - DIMM
  Device Set                    [None]
  Device Locator                A3
  Bank Locator                  Bank6/7
  Memory Type                   13h - Specification Reserved
  Type Detail                   0080h - Synchronous
  Speed                         667MHz
  Manufacturer                  7F7F7F7F7F020000
  Serial Number                     
  Asset Tag Number                  
  Part Number                   PDC22G6400LLK

Please temporary uninstall Malwarebytes

b463b9d8  b463ba38
b463b9dc  b2fb6b71*** WARNING: Unable to verify timestamp for farflt.sys
*** ERROR: Module load completed but symbols could not be loaded for farflt.sys
 farflt+0x1b71
b463b9e0  b2fb6b75 farflt+0x1b75
b463b9e4  00000000

0: kd> lmvm farflt
Browse full module list
start    end        module name
b2fb5000 b2fcc000   farflt   T (no symbols)           
    Loaded symbol image file: farflt.sys
    Image path: \SystemRoot\system32\DRIVERS\farflt.sys
    Image name: farflt.sys
    Browse all global symbols  functions  data
    Timestamp:        Wed Sep  6 01:43:59 2017 (59AF36BF)
    CheckSum:         0001A621
    ImageSize:        00017000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4