[7HomePre x86, NO SP1] Can't update to SP1 due to SURT errors

T

Toolman76

Well-known member
Joined
Feb 19, 2018
Posts
161
Machine refuses to install SP1. When I tried to install it said it was successful with 0x0 code but never shows SP1 as being installed and updates not working.

I have also tried an in place upgrade which fails asking that SP1 is installed so I can't continue. Should my anti virus (Norton) be disabled during any process?

I have run the SFC scans and fixes which managed to resolve a few errors but I'm consistently left now with the attached SURT errors. Any help would greatly appreciated.

******

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-02-20 19:30:16.887
Microsoft Windows 7 - x86
Not using a script file.


AutoAnalysis::
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_0b57bf60b05b4147\wmp.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_0b57bf60b05b4147\wmploc.DLL
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-securitycenter-core_31bf3856ad364e35_6.1.7600.16723_none_1a559a62133d85fa\wscsvc.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-taskscheduler-service_31bf3856ad364e35_6.1.7600.16699_none_2ed0aba2f85a86eb\schedsvc.dll

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 4
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 4
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.


Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2018-02-20 19:32:22.339
----------------------EOF-----------------------
 

Attachments

Re: Windows 7 Home Premium x86 (Can't update to SP1 due to SURT errors)

Hi, since you've contacted me personally, I'll take your case. Consider this message a confirmation and wait further instructions.

Thank you.
 
Re: Windows 7 Home Premium x86 (Can't update to SP1 due to SURT errors)

Thanks for you assistance. Much appreciated.
 
Re: Windows 7 Home Premium x86 (Can't update to SP1 due to SURT errors)

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
  5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 

Attachments

Re: Windows 7 Home Premium x86 (Can't update to SP1 due to SURT errors)

Excellent, I shall try this tonight
 
Re: Windows 7 Home Premium x86 (Can't update to SP1 due to SURT errors)

This was the results from the script you sent:


SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-02-26 19:38:26.899
Microsoft Windows 7 - x86
Using .txt script file at C:\Users\hugh\Desktop\SFCFixScript.txt [0]


Trace::
Successfully traced component x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_0b57bf60b05b4147.
Package_1_for_KB2378111~31bf3856ad364e35~x86~~6.1.1.1.2378111-1_neutral_LDR3
Trace:: directive completed successfully.


Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2018-02-26 19:38:27.726
Script hash: uUPzrjYXZpZJpSTEemC+tZ1i6bcs6tm0Bcn2OfDn++U=
----------------------EOF-----------------------
 
Re: Windows 7 Home Premium x86 (Can't update to SP1 due to SURT errors)

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
  5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 

Attachments

Re: Windows 7 Home Premium x86 (Can't update to SP1 due to SURT errors)

Results from the next script you sent.

Thanks

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-03-06 18:46:27.303
Microsoft Windows 7 - x86
Using .txt script file at C:\Users\hugh\Desktop\SFCFixScript.txt [0]


Trace::
Successfully traced component x86_microsoft-windows-securitycenter-core_31bf3856ad364e35_6.1.7600.16723_none_1a559a62133d85fa.
Package_3_for_KB2467023~31bf3856ad364e35~x86~~6.1.1.1.2467023-16_neutral_GDR2
Successfully traced component x86_microsoft-windows-taskscheduler-service_31bf3856ad364e35_6.1.7600.16699_none_2ed0aba2f85a86eb.
Package_2_for_KB2305420~31bf3856ad364e35~x86~~6.1.1.3.2305420-9_neutral_LDR2
Trace:: directive completed successfully.


Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2018-03-06 18:46:27.412
Script hash: hAk/RGrlQ8hJzRb8V2GM7iXulSPIMGCLiPPGoZcwYw8=
----------------------EOF-----------------------
 
SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.


Dropbox - SFCFix.zip


SFC Scan


  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.


If all is well at that point, attempt SP1 install.
 
Here is the results from the zip file you sent:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-03-08 19:48:28.233
Microsoft Windows 7 - x86
Using .zip script file at C:\Users\hugh\Desktop\SFCFix.zip [0]


PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-taskscheduler-service_31bf3856ad364e35_6.1.7600.16699_none_2ed0aba2f85a86eb
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-securitycenter-core_31bf3856ad364e35_6.1.7600.16723_none_1a559a62133d85fa
Successfully took permissions for file or folder C:\Windows\winsxs
Successfully created directory tree \\?\C:\Windows\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_0b57bf60b05b4147.
Successfully copied file C:\Users\hugh\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-taskscheduler-service_31bf3856ad364e35_6.1.7600.16699_none_2ed0aba2f85a86eb\schedsvc.dll to C:\Windows\winsxs\x86_microsoft-windows-taskscheduler-service_31bf3856ad364e35_6.1.7600.16699_none_2ed0aba2f85a86eb\schedsvc.dll.
Successfully copied file C:\Users\hugh\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-securitycenter-core_31bf3856ad364e35_6.1.7600.16723_none_1a559a62133d85fa\wscsvc.dll to C:\Windows\winsxs\x86_microsoft-windows-securitycenter-core_31bf3856ad364e35_6.1.7600.16723_none_1a559a62133d85fa\wscsvc.dll.
Successfully copied file C:\Users\hugh\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_0b57bf60b05b4147\wmp.dll to C:\Windows\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_0b57bf60b05b4147\wmp.dll.
Successfully copied file C:\Users\hugh\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_0b57bf60b05b4147\wmploc.dll to C:\Windows\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_0b57bf60b05b4147\wmploc.dll.
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-taskscheduler-service_31bf3856ad364e35_6.1.7600.16699_none_2ed0aba2f85a86eb
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-taskscheduler-service_31bf3856ad364e35_6.1.7600.16699_none_2ed0aba2f85a86eb
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-securitycenter-core_31bf3856ad364e35_6.1.7600.16723_none_1a559a62133d85fa
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-securitycenter-core_31bf3856ad364e35_6.1.7600.16723_none_1a559a62133d85fa
Successfully restored ownership for C:\Windows\winsxs
Successfully restored permissions on C:\Windows\winsxs
PowerCopy:: directive completed successfully.


Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 6 datablocks.
Finish time: 2018-03-08 19:48:37.110
Script hash: j1Ldnxqm25AlP1BYvovhP+gZmiscecSGGKq+Nhh8O3g=
----------------------EOF-----------------------
 
SP1 failed with missing assembly error. I run the SURT tool and copied the log. Hope this helps?


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2018-03-06 19:02
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Payload File Missing 0x00000000 schedsvc.dll x86_microsoft-windows-taskscheduler-service_31bf3856ad364e35_6.1.7600.16699_none_2ed0aba2f85a86eb
(f) CSI Payload File Missing 0x00000000 wscsvc.dll x86_microsoft-windows-securitycenter-core_31bf3856ad364e35_6.1.7600.16723_none_1a559a62133d85fa
Summary:
Seconds executed: 418
Found 2 errors
CSI Payload File Missing Total count: 2
 
SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
  5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 

Attachments

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-03-10 12:15:19.695
Microsoft Windows 7 - x86
Using .txt script file at C:\Users\hugh\Desktop\SFCFixScript.txt [0]


Trace::
Failed to trace component x86_microsoft-windows-taskscheduler-service_31bf3856ad364e35_6.1.7600.16699_none_2ed0aba2f85a86eb with return code -1.
Failed to trace component x86_microsoft-windows-securitycenter-core_31bf3856ad364e35_6.1.7600.16723_none_1a559a62133d85fa with return code -1.
Trace:: directive completed successfully.


Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 6 datablocks.
Finish time: 2018-03-10 12:15:19.820
Script hash: ZjXJFjkri79cWOtuRNVhO43A2PUsgJOZ+XUBtLD7ytg=
----------------------EOF-----------------------
 
Retrieve Components Hive
 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload toa file sharing service and just provide the link here.
 
SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.


Afterwards, run SURT again and attach CheckSUR.log.
 

Attachments

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-03-12 20:21:00.099
Microsoft Windows 7 - x86
Using .zip script file at C:\Users\hugh\Desktop\SFCFix.zip [0]


PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-taskscheduler-service_31bf3856ad364e35_6.1.7600.16699_none_2ed0aba2f85a86eb\schedsvc.dll
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-securitycenter-core_31bf3856ad364e35_6.1.7600.16723_none_1a559a62133d85fa\wscsvc.dll
Successfully copied file C:\Users\hugh\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-taskscheduler-service_31bf3856ad364e35_6.1.7600.16699_none_2ed0aba2f85a86eb\schedsvc.dll to C:\Windows\winsxs\x86_microsoft-windows-taskscheduler-service_31bf3856ad364e35_6.1.7600.16699_none_2ed0aba2f85a86eb\schedsvc.dll.
Successfully copied file C:\Users\hugh\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-securitycenter-core_31bf3856ad364e35_6.1.7600.16723_none_1a559a62133d85fa\wscsvc.dll to C:\Windows\winsxs\x86_microsoft-windows-securitycenter-core_31bf3856ad364e35_6.1.7600.16723_none_1a559a62133d85fa\wscsvc.dll.
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-taskscheduler-service_31bf3856ad364e35_6.1.7600.16699_none_2ed0aba2f85a86eb\schedsvc.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-taskscheduler-service_31bf3856ad364e35_6.1.7600.16699_none_2ed0aba2f85a86eb\schedsvc.dll
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-securitycenter-core_31bf3856ad364e35_6.1.7600.16723_none_1a559a62133d85fa\wscsvc.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-securitycenter-core_31bf3856ad364e35_6.1.7600.16723_none_1a559a62133d85fa\wscsvc.dll
PowerCopy:: directive completed successfully.


Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 8 datablocks.
Finish time: 2018-03-12 20:21:12.719
Script hash: Gk1RfuxixcEH5dDO29fzkGZJjZ8nTJxuKWPjBmSDrkA=
----------------------EOF-----------------------
 
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