Hello everyone, I'm having problems installing SP 1 on my windows 7 64 bit operating system. The error code that i get is 80073712. I've attached the log file.
Any help would be very much appreciated.
Due to the precise nature of your corruption, you will receive help from a user named SleepyDude. He's one of our senior trainees here who's in his final phase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.
Thank you very much for your understanding. We'll be with you very shortly.
Lets start by collecting some more information from the system...
Search with Farbar Recovery Scan Tool (FRST)
Download FRST or FRST x64 and save it to the Desktop. (Please pick the version that matches your operating system's bit type. If you don't know which version matches your system, try FRST if it say that is not compatible with your OS you have to use FRST64
Execute FRST/FRST64 right click on the icon
and choose Run as Administrator. Make sure all other windows are closed.
On the Search box Copy & Paste the following text:
!!! WARNING !!! The following fix is only relevant for this system and no other, applying this fix on another computer will not work and most likely will cause problems...
Download SFCFix.exe (by Niemiro) and save it to the Desktop
Download the file SFCFIX.ZIP, attached below, and save this to your Desktop
On your Desktop, make sure you have the two files:
SFCFix.exe and
SFCFIX.zip
Drag the file SFCFIX.zip onto the file SFCFix.exe and release it
The SFCFix tool will process the script
Upon completion, a log file SFCFix.txt should be created on your Desktop
Open the SFCFix.txt log and copy & paste the contents to your post
SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-02-24 12:38:23.182
Microsoft Windows 7 - amd64
Using .zip script file at C:\Users\admin\Desktop\SFCFix.zip [0]
TakePermissions::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-n..ce_iassdo.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e86c80b89a3f77b7\iassdo.dll.mui
Successfully took permissions for file or folder C:\Windows\SysWOW64\en-US\iassdo.dll.mui
TakePermissions:: directive completed successfully.
PowerCopy::
Successfully took permissions for file or folder C:\Windows\SysWOW64\en-US
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-n..ce_iassdo.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e86c80b89a3f77b7
Successfully took permissions for file or folder C:\Windows\winsxs\Manifests\amd64_nv_lh.inf_31bf3856ad364e35_6.1.7600.16385_none_4a5c7d78e486512b.manifest
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-setup-component_31bf3856ad364e35_6.1.7600.16385_none_8e216ff5c6f34f3e\Setup.exe
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-setup-component_31bf3856ad364e35_6.1.7600.16385_none_8e216ff5c6f34f3e\W32UIRes.dll
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-s..on-wizard-framework_31bf3856ad364e35_6.1.7600.16385_none_1247d6dd6b2a4026\spwizimg.dll
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-s..on-wizard-framework_31bf3856ad364e35_6.1.7600.16385_none_1247d6dd6b2a4026\spwizres.dll
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\audit.exe.mui
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\oobeldr.exe.mui
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\setup.exe.mui
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\W32UIRes.dll.mui
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\windeploy.exe.mui
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\WinLGDep.dll.mui
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-o..achine-ui.resources_31bf3856ad364e35_6.1.7600.16385_en-us_f64b7c59f976e56a\msoobeui.dll.mui
Failed to copy file C:\Windows\winsxs\x86_microsoft-windows-n..ce_iassdo.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e86c80b89a3f77b7\iassdo.dll.mui to C:\Windows\SysWOW64\en-US\iassdo.dll.mui with error code ERROR_FILE_NOT_FOUND.
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\x86_microsoft-windows-n..ce_iassdo.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e86c80b89a3f77b7\iassdo.dll.mui to C:\Windows\winsxs\x86_microsoft-windows-n..ce_iassdo.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e86c80b89a3f77b7\iassdo.dll.mui.
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\Manifests\amd64_nv_lh.inf_31bf3856ad364e35_6.1.7600.16385_none_4a5c7d78e486512b.manifest to C:\Windows\winsxs\Manifests\amd64_nv_lh.inf_31bf3856ad364e35_6.1.7600.16385_none_4a5c7d78e486512b.manifest.
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\amd64_microsoft-windows-setup-component_31bf3856ad364e35_6.1.7600.16385_none_8e216ff5c6f34f3e\Setup.exe to C:\Windows\winsxs\amd64_microsoft-windows-setup-component_31bf3856ad364e35_6.1.7600.16385_none_8e216ff5c6f34f3e\Setup.exe.
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\amd64_microsoft-windows-setup-component_31bf3856ad364e35_6.1.7600.16385_none_8e216ff5c6f34f3e\W32UIRes.dll to C:\Windows\winsxs\amd64_microsoft-windows-setup-component_31bf3856ad364e35_6.1.7600.16385_none_8e216ff5c6f34f3e\W32UIRes.dll.
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\amd64_microsoft-windows-s..on-wizard-framework_31bf3856ad364e35_6.1.7600.16385_none_1247d6dd6b2a4026\spwizimg.dll to C:\Windows\winsxs\amd64_microsoft-windows-s..on-wizard-framework_31bf3856ad364e35_6.1.7600.16385_none_1247d6dd6b2a4026\spwizimg.dll.
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\amd64_microsoft-windows-s..on-wizard-framework_31bf3856ad364e35_6.1.7600.16385_none_1247d6dd6b2a4026\spwizres.dll to C:\Windows\winsxs\amd64_microsoft-windows-s..on-wizard-framework_31bf3856ad364e35_6.1.7600.16385_none_1247d6dd6b2a4026\spwizres.dll.
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\audit.exe.mui to C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\audit.exe.mui.
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\oobeldr.exe.mui to C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\oobeldr.exe.mui.
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\setup.exe.mui to C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\setup.exe.mui.
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\W32UIRes.dll.mui to C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\W32UIRes.dll.mui.
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\windeploy.exe.mui to C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\windeploy.exe.mui.
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\WinLGDep.dll.mui to C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\WinLGDep.dll.mui.
Successfully copied file C:\Users\admin\AppData\Local\niemiro\Archive\amd64_microsoft-windows-o..achine-ui.resources_31bf3856ad364e35_6.1.7600.16385_en-us_f64b7c59f976e56a\msoobeui.dll.mui to C:\Windows\winsxs\amd64_microsoft-windows-o..achine-ui.resources_31bf3856ad364e35_6.1.7600.16385_en-us_f64b7c59f976e56a\msoobeui.dll.mui.
Successfully restored ownership for C:\Windows\SysWOW64\en-US
Successfully restored permissions on C:\Windows\SysWOW64\en-US
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-n..ce_iassdo.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e86c80b89a3f77b7
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-n..ce_iassdo.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e86c80b89a3f77b7
Successfully restored ownership for C:\Windows\winsxs\Manifests\amd64_nv_lh.inf_31bf3856ad364e35_6.1.7600.16385_none_4a5c7d78e486512b.manifest
Successfully restored permissions on C:\Windows\winsxs\Manifests\amd64_nv_lh.inf_31bf3856ad364e35_6.1.7600.16385_none_4a5c7d78e486512b.manifest
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-setup-component_31bf3856ad364e35_6.1.7600.16385_none_8e216ff5c6f34f3e\Setup.exe
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-setup-component_31bf3856ad364e35_6.1.7600.16385_none_8e216ff5c6f34f3e\Setup.exe
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-setup-component_31bf3856ad364e35_6.1.7600.16385_none_8e216ff5c6f34f3e\W32UIRes.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-setup-component_31bf3856ad364e35_6.1.7600.16385_none_8e216ff5c6f34f3e\W32UIRes.dll
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-s..on-wizard-framework_31bf3856ad364e35_6.1.7600.16385_none_1247d6dd6b2a4026\spwizimg.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-s..on-wizard-framework_31bf3856ad364e35_6.1.7600.16385_none_1247d6dd6b2a4026\spwizimg.dll
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-s..on-wizard-framework_31bf3856ad364e35_6.1.7600.16385_none_1247d6dd6b2a4026\spwizres.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-s..on-wizard-framework_31bf3856ad364e35_6.1.7600.16385_none_1247d6dd6b2a4026\spwizres.dll
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\audit.exe.mui
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\audit.exe.mui
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\oobeldr.exe.mui
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\oobeldr.exe.mui
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\setup.exe.mui
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\setup.exe.mui
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\W32UIRes.dll.mui
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\W32UIRes.dll.mui
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\windeploy.exe.mui
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\windeploy.exe.mui
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\WinLGDep.dll.mui
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-s..component.resources_31bf3856ad364e35_6.1.7600.16385_en-us_dd7048d7d357ea1b\WinLGDep.dll.mui
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-o..achine-ui.resources_31bf3856ad364e35_6.1.7600.16385_en-us_f64b7c59f976e56a\msoobeui.dll.mui
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-o..achine-ui.resources_31bf3856ad364e35_6.1.7600.16385_en-us_f64b7c59f976e56a\msoobeui.dll.mui
PowerCopy:: directive failed to complete successfully.
Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 16 datablocks.
Finish time: 2018-02-24 12:38:25.710
Script hash: lOCPvjj1flAY2G0xVluTg48fh0Ts6XkbFn1MkzJ+Fak=
----------------------EOF-----------------------
Thank You for reporting the result. Installing the SP1 would be my next suggestion, I was waiting for Brian to see if he want to check something else before doing that...