[SOLVED] [7 x64] Fails to install updates

G

GrandNEd

Contributor
Joined
Nov 29, 2016
Posts
29
Hi,
My Window has difficulty to install following updates:
KB3075220
KB3003743
KB3060716
KB3126587
KB3068708
KB3080149
KB3071756


Here is the output from SFC:
SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-11-29 21:09:16.717
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.


AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 10444
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.


Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-11-29 21:22:28.403
----------------------EOF-----------------------

CBS log has been uploaded tp your servers.


Thanks in advance and much appriciation.
Regards
 
Re: Window 7 X64 fails to install updates

Meanwhile I took the liberty of running SURT and here is the log:
 

Attachments

Re: Window 7 X64 fails to install updates

Hi there GrandNEd,

Given the large number of missing component keys I'd like to take a look at the COMPONENTS hive.

Please manually upload the components hive by following these instructions:

Upload Components Hive
  1. Navigate to C:\Windows\System32\config
  2. Right-click on the current COMPONENTS file and select copy
    Note: If you get an error that the file is in use, reboot your computer and then try again.
  3. Right-click on your Desktop and select paste
  4. Right-click on the COMPONENTS file on your Desktop and select Send To -> Compressed (zipped) Folder
  5. Upload the zip from your Desktop to a file sharing service such as DropBox, OneDrive, SendSpace, etc. and include the link with your reply.
 
Re: Window 7 X64 fails to install updates

Hi,
Thanks for the response. Cann't copy that file. I get the message that the file is in use by system. Have rebooted a few times with the same result :(
 
Re: Window 7 X64 fails to install updates

You may need to restart into safe mode. Let me know if that doesn't work.
 
Re: Window 7 X64 fails to install updates

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

View attachment SFCFix.zip

Once SFCFix has completed, run SURT again and attach CheckSUR.log with your reply.
 
Re: Window 7 X64 fails to install updates

Here we go:
SFCFix.txt
and
CheckSUR.log

SFCFIX log was so larg that I have decided to attach it rather than paste the content directly :)

Thanks so mush for help.
 
Re: Window 7 X64 fails to install updates

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
View attachment SFCFix.zip

Once complete, run SURT again and attach CheckSUR.log with your reply.
 
Re: Window 7 X64 fails to install updates

Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Please download the attached file, Packs.zip and save this to your Desktop.
  2. Right-click on the file and select Extract All...
  3. Tick the box labelled Show extracted files when complete then click Extract
  4. A window will open showing the folder Packages
  5. Open the Packages folder and copy the files into the following folder (if there are any files)

    C:\Windows\Temp\CheckSur\Servicing\Packages

  6. Run the System Update Readiness Tool (SURT) again.
  7. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

    C:\Windows\Logs\CBS\CheckSUR.log

View attachment Packs.zip
 
Re: Window 7 X64 fails to install updates

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
View attachment SFCFix.zip

Once SFCFix has completed, run SURT again and attach CheckSUR.log with your reply.
 
Re: Window 7 X64 fails to install updates

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

View attachment SFCFix.zip

Once SFCFix has completed, run SURT again and attach CheckSUR.log with your reply.
 
Re: Window 7 X64 fails to install updates

It took a while for SURT to complete. Here is the log:
CheckSUR.log

and it seems that most of the issues are solved, great job.
 
Re: Window 7 X64 fails to install updates

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

View attachment SFCFix.zip

Install Update with DISM

  1. Download the update here: View attachment Windows6.1-KB2685813-x64.zip
  2. Open the zip and copy the CAB file to a convenient location (such as C:\temp).
  3. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\{update name}.cab
    replace {update name} with the name of the cab file, e.g. DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows6.1-KB2685813-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation.
    Do you want to restart the computer now (Y/N)?
  7. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  8. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  9. Paste (Ctrl+V) it into your next post.
  10. Attach C:\Windows\Logs\CBS\CBS.log with your reply.
 
Re: Window 7 X64 fails to install updates

There was an error:

Code: 
C:\Windows\system32>dism.exe /online /add-package /packagepath:C:\Users\myname\Downloads\Windows6.1-KB2685813-x64.cab
Værktøjet Deployment Image Servicing and Management
Version: 6.1.7600.16385
Afbildningsversion: 6.1.7601.18489
Behandler 1 af 1 -
Der opstod fejl - Package_for_KB2685813 Fejl! 0x800736b3
Fejl! 14003
Den refererede samling er ikke installeret på systemet.
DISM-logfilen findes på C:\Windows\Logs\DISM\dism.log
C:\Windows\system32>

Translation for Danish:
fejl = error
Der opstod fejl = an error occurred
Den refererede samling er ikke installeret på systemet. = Reference cataloge is not installed on this system

here I have the logs:
CBS_Log_2016-12-29
dism.log

I paste CBS log for only todays operation as the file was some 627 MB large. If you need the whole thing, please let me know. Thanks again
 
Re: Window 7 X64 fails to install updates

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

View attachment SFCFix.zip

Once SFCFix has completed, run SURT again and attach C:\Windows\Logs\CBS\CheckSUR.log
 
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