[SOLVED] 2k12R2 Update Error 80073701 - Monthly Quality Rollup Server 2012R2 (KB5015874)

M

minicoop

Well-known member
Joined
Nov 6, 2020
Posts
85
Hello,

one of our 2k12R2 Server has a Problem while installing KB5015874, the errorcode 80073701 comes.
DISM /repair does not help, the Log says after trying to install the July Qulity Rollup :
2022-07-21 13:02:49, Error CSI 0000000d (F) STATUS_SXS_ASSEMBLY_MISSING #2169398# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2022-07-21 13:02:49, Error CSI 0000000e (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #2169281# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = da3b11f16f585dc12d791f0c3f40a86c, Version = 6.3.9600.20366, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [76]"Package_51_for_KB5014011~31bf3856ad364e35~amd64~~6.3.1.17.5014011-86_neutral", rah = [1]"3", manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
2022-07-21 13:02:49, Info CBS Failed to pin deployment while resolving Update: Package_51_for_KB5014011~31bf3856ad364e35~amd64~~6.3.1.17.5014011-86_neutral from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2022-07-21 13:02:49, Info CBS Failed to bulk stage deployment manifest and pin deployment for package:package_3049_for_KB5015874~31bf3856ad364e35~amd64~~6.3.1.13 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2022-07-21 13:02:49, Info CBS CommitPackagesState: Started persisting state of packages
2022-07-21 13:02:49, Info CBS CommitPackagesState: Completed persisting state of packages
2022-07-21 13:02:49, Info CSI 0000000f@2022/7/21:11:02:49.657 CSI Transaction @0x7c2e91bd10 destroyed
2022-07-21 13:02:49, Info CBS Perf: Resolve chain complete.
2022-07-21 13:02:49, Info CBS Failed to resolve execution chain. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2022-07-21 13:02:49, Error CBS Failed to process single phase execution. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2022-07-21 13:02:49, Info CBS WER: Generating failure report for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.20478.1.13, status: 0x80073701, failure source: Resolve, start state: Resolved, target state: Installed, client id: WindowsUpdateAgent
2022-07-21 13:02:49, Info CBS Not able to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2022-07-21 13:02:49, Info CBS Added C:\Windows\Logs\CBS\CBS.log to WER report.


trying to deinstall KB5014011 with wusa /uninstall /KB:5014011 brings the notice that the KB is not installed.

Can you please check the logs i attached?
CBS.rar contains the cbs.log file
SearchReg contains the FRST scan to "KB5014011"
 

Attachments

Last edited:
Hello

Please do the following.

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or SendSpace and then just provide the link in your reply.
 
Hi

Please do the following.

Step#1 - FRST Fix

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

then try windows update again and attach the CBS log if it fails.
 

Attachments

Please do the following.

FRST Registry Search
1. Click your Start button and type in cmd.
2.After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste KB5007247 into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
 
Hi

Please do the following.

Step#1 - FRST Fix

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

then try windows update again and attach the CBS log if it fails.
 

Attachments

i think i get it.. after reading the cbs log i installed per dism KB5006714 without any errors.
after reboot, KB5015874 is also installing per DISM without any errors.
then i ran windows update search again and KB5016264 appears, installing without any errors :-)
can you have a look over the files too?

thank you.
 

Attachments

Hi there

Well done you :-)

The logs look good so if the updates are now going through successfully then all looks good.

Continue with windows update and check that all the updates are successfully installing and let me know the results. If all ok we can close the thread as solved . :-)
 
Hi Bruce :-)
yes, everything looks good. I Hope next month the updates rans also good ;)

Thank you for your help (y)
 
good stuff

I'll mark as solved and if the updates do cause an issue please start a new thread.

Glad we could help.
 
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