Go The Power Senior Administrator, Windows Update Expert, Contributor Staff member Joined Mar 5, 2012 Posts 6,292 Location Adelaide, South Australia Sep 27, 2014 #41 Strange it doesn't seem to have uploaded to the thread or in another section of the forum if the post to the thread fails. Please do the following Click on the button. Inside the search box type in CMD Right click on CMD => Choose Run as Administrator Inside the Command Prompt windows copy and paste the following command REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS REG DELETE HKLM\COMPONENTS /V PendingRequired Please wait for this to Finish before continuing with rest of the steps. Try Windows updates again.
Strange it doesn't seem to have uploaded to the thread or in another section of the forum if the post to the thread fails. Please do the following Click on the button. Inside the search box type in CMD Right click on CMD => Choose Run as Administrator Inside the Command Prompt windows copy and paste the following command REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS REG DELETE HKLM\COMPONENTS /V PendingRequired Please wait for this to Finish before continuing with rest of the steps. Try Windows updates again.
D dks328 Member Joined Sep 11, 2014 Posts 23 Sep 27, 2014 #42 Great news! All but 2 of the updates worked (22 of them worked). The only 2 that didn't run are Internet Explorer updates. Code 2 and Code 9C59. Thanks a million for fixing the other 22-- any idea about the IE ones?
Great news! All but 2 of the updates worked (22 of them worked). The only 2 that didn't run are Internet Explorer updates. Code 2 and Code 9C59. Thanks a million for fixing the other 22-- any idea about the IE ones?
Go The Power Senior Administrator, Windows Update Expert, Contributor Staff member Joined Mar 5, 2012 Posts 6,292 Location Adelaide, South Australia Sep 27, 2014 #43 Ah good we are making progress :). That error is not much help, lest see if we can get a better one. Windows Update Log Click on the Start button Inside the Command Prompt windows copy and paste the following commands cmd /c copy %windir%\WindowsUpdate.log "%userprofile%\Desktop\WindowsUpdate.txt" Please go to your desktop and attach WindowsUpdate.txt to your next post
Ah good we are making progress :). That error is not much help, lest see if we can get a better one. Windows Update Log Click on the Start button Inside the Command Prompt windows copy and paste the following commands cmd /c copy %windir%\WindowsUpdate.log "%userprofile%\Desktop\WindowsUpdate.txt" Please go to your desktop and attach WindowsUpdate.txt to your next post
D dks328 Member Joined Sep 11, 2014 Posts 23 Sep 27, 2014 #44 Sure. I've attachedView attachment WindowsUpdate.txtView attachment WindowsUpdate.txt the WindowsUpdate.txt file as it is pretty big to just paste in.
Sure. I've attachedView attachment WindowsUpdate.txtView attachment WindowsUpdate.txt the WindowsUpdate.txt file as it is pretty big to just paste in.
Go The Power Senior Administrator, Windows Update Expert, Contributor Staff member Joined Mar 5, 2012 Posts 6,292 Location Adelaide, South Australia Sep 28, 2014 #45 The error's that were given inside that log where not much help either. Code: 12:08:04:789 984 86c AU # WARNING: Install failed, error = 0x80070643 / 0x00000002 0x80070643 = ERROR_INSTALL_FAILURE First lets try and clear out the download cache. Software Distribution rename Click Start -> Type in CMD in the search -> Right click on cmd.exe and choose Run as Administrator Entre in the following commands: net stop wuauserv ren %SystemRoot%\SoftwareDistribution\Download DL.bak ren %SystemRoot%\SoftwareDistribution\DataStore DS.bak net start wuauserv Once completed please try and run windows update again. If it fails please continue. I know you have already done these scans a few times, I just want to make sure no other corruptions or failures have occurred since the last set of updates. Please follow the instructions Here to run the System Update Readiness Tool. SFC /SCANNOW Click on the button. Inside the search box type in CMD Right click on CMD => Choose Run as Administrator Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW Please wait for this to Finish before continuing with the rest of the steps. Export CBS folder Click the Start button then click Computer. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder. Find and double click on the Logs folder. Right-click on the CBS folder, and select Copy. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created. Attach this to your next post please. Please Note:: if the file is too big to upload to you next please post please upload via Dropbox or ge.tt Thanks Alex
The error's that were given inside that log where not much help either. Code: 12:08:04:789 984 86c AU # WARNING: Install failed, error = 0x80070643 / 0x00000002 0x80070643 = ERROR_INSTALL_FAILURE First lets try and clear out the download cache. Software Distribution rename Click Start -> Type in CMD in the search -> Right click on cmd.exe and choose Run as Administrator Entre in the following commands: net stop wuauserv ren %SystemRoot%\SoftwareDistribution\Download DL.bak ren %SystemRoot%\SoftwareDistribution\DataStore DS.bak net start wuauserv Once completed please try and run windows update again. If it fails please continue. I know you have already done these scans a few times, I just want to make sure no other corruptions or failures have occurred since the last set of updates. Please follow the instructions Here to run the System Update Readiness Tool. SFC /SCANNOW Click on the button. Inside the search box type in CMD Right click on CMD => Choose Run as Administrator Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW Please wait for this to Finish before continuing with the rest of the steps. Export CBS folder Click the Start button then click Computer. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder. Find and double click on the Logs folder. Right-click on the CBS folder, and select Copy. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created. Attach this to your next post please. Please Note:: if the file is too big to upload to you next please post please upload via Dropbox or ge.tt Thanks Alex
D dks328 Member Joined Sep 11, 2014 Posts 23 Sep 30, 2014 #46 Sorry, I thought I posted this the other day but it was still stuck as a draft. The Software Distribution rename did not get the last 2 updates to run. I ran the SURT and it did not find any integrity violations. The CBS zip is here: https://www.dropbox.com/s/ypsljlhn9ibcxra/CBS.zip?dl=0
Sorry, I thought I posted this the other day but it was still stuck as a draft. The Software Distribution rename did not get the last 2 updates to run. I ran the SURT and it did not find any integrity violations. The CBS zip is here: https://www.dropbox.com/s/ypsljlhn9ibcxra/CBS.zip?dl=0
D dks328 Member Joined Sep 11, 2014 Posts 23 Oct 16, 2014 #47 Hi, Sorry I was out of town for 2 weeks but I'm back now. I still can't get the Windows Internet Explorer Updates to run. Same error codes as before. I posted the CBS at the dropbox link below. Any ideas? Thanks!! dks328 said: Sorry, I thought I posted this the other day but it was still stuck as a draft. The Software Distribution rename did not get the last 2 updates to run. I ran the SURT and it did not find any integrity violations. The CBS zip is here: https://www.dropbox.com/s/ypsljlhn9ibcxra/CBS.zip?dl=0 Click to expand...
Hi, Sorry I was out of town for 2 weeks but I'm back now. I still can't get the Windows Internet Explorer Updates to run. Same error codes as before. I posted the CBS at the dropbox link below. Any ideas? Thanks!! dks328 said: Sorry, I thought I posted this the other day but it was still stuck as a draft. The Software Distribution rename did not get the last 2 updates to run. I ran the SURT and it did not find any integrity violations. The CBS zip is here: https://www.dropbox.com/s/ypsljlhn9ibcxra/CBS.zip?dl=0 Click to expand...
Go The Power Senior Administrator, Windows Update Expert, Contributor Staff member Joined Mar 5, 2012 Posts 6,292 Location Adelaide, South Australia Oct 17, 2014 #48 Sorry for the delay. What are the two updates that still need to be installed? Can you manually try to download and install the files manually?
Sorry for the delay. What are the two updates that still need to be installed? Can you manually try to download and install the files manually?
D dks328 Member Joined Sep 11, 2014 Posts 23 Oct 19, 2014 #49 The two updates were Internet Explore 9 and 10. I just manually downloaded 11 and the install went through, so hopefully I'm good to go! Thanks again for all of your help!!
The two updates were Internet Explore 9 and 10. I just manually downloaded 11 and the install went through, so hopefully I'm good to go! Thanks again for all of your help!!
Go The Power Senior Administrator, Windows Update Expert, Contributor Staff member Joined Mar 5, 2012 Posts 6,292 Location Adelaide, South Australia Oct 20, 2014 #50 Your welcome. Hopefully that got the last of the issue :)