[SOLVED] 2024-08 Cumulative Update for Windows Server 2019 (1809) for x64-based Systems (KB5041578) - Error 0x80070003

[sjribe]

Hi,

I've been attempting to install KB5041578 which I'm receiving this error 0x80070003.

SFC scan and DISM all report no issues. An inplace upgrade fails.

pnputil /enum-drivers has error "Failed to enumerate driver packages: The configuration registry database is corrupt."

Here is a link for the CBS logs as well as the components hive.

I have this issue on 2 other servers that I know about, hoping I can replicate the fix for this server onto those.

Thanks,

Steve

 

[Maxstar]

Hi,

The link for the CBS logs is expired, please upload them again including the DRIVERS hive.

Upload a copy of the CBS folder

• Open Windows Explorer and browse to the C:\Windows\Logs folder.
• Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.

Upload your DRIVERS Hive

• Navigate to C:\Windows\System32\config and locate the DRIVERS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named DRIVERS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[sjribe]

Hi @Maxstar

Thanks for helping me out. Please see requested files attached.

Thanks,

Steve

 

[Maxstar]

Hi,

Replace Drivers Hive Manually

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download DRIVERS.ZIP and save to your desktop.
2. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
3. Now we have the DRIVERS file that we will be using to replace your current one.
4. Navigate to C:\Windows\System32\config
5. Right-click on the current DRIVERS file and select rename. Rename it to DRIVERS.bad.
   Note: If you get an error that the file is in use, reboot your computer and then try again.
6. Take the file from the Drivers folder on your desktop and paste it into C:\Windows\System32\config

Afterwards reboot the server and attempt to update. If it fails attach the latest CBS logs and the following logfile.

Upload the setupapi.dev.log file

• Open Windows Explorer and browse to the C:\Windows\INF folder.
• Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file setupapi.dev.zip in your next reply.

 

[sjribe]

Hi Maxstar,

Unfortunately replacing the DRIVERS file did not fix the issue. Error is 0x800703f1.

Please see attached zipped setupapi.dev.log file.

Thanks,

Steve

 

[Maxstar]

Hi,

Please post also the latest CBS logs as requested..

Upload a copy of the CBS folder

• Open Windows Explorer and browse to the C:\Windows\Logs folder.
• Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.

 

[sjribe]

Thanks! Please see attached file.

 

[Maxstar]

Hi,

Export registry key as hive file.

• Open the Start menu of Windows and type CMD.
• When you see Command Prompt on the list, select the option Run as administrator.
• Copy and paste the following command into the command prompt and press enter.

reg save "HKLM\SYSTEM\DriverDatabase" "%userprofile%\Desktop\DriverDatabase.hiv"

• Once done, a file will appear on your desktop, called DriverDatabase.hiv.
• ZIP this file and attach it to your next reply.

 

[sjribe]

Thanks Maxstar,

File is attached.

 

[Maxstar]

Hi,

Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs and a copy of the Setupapi.dev.log.

 

[sjribe]

Hi Maxstar,
Ran the SFCFix with the zip, see attached file.
Update failed with error code 0x80070003.

Please see attached CBS folder and setupapi.dev.log.

Thanks,

Steve

 

[Maxstar]

Hi,

Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs and a copy of the Setupapi.dev.log.

 

[sjribe]

Hi Maxstar,
Windows updates are now applying. Thanks so much! File attached in case you need it for some reason.
Are you able to help with two other servers or should I create a new forum post for that?
Thanks,
Steve

 

[Maxstar]

Hi,

You're welcome. Glad to hear the issue has been resolved.
And yes, start a new thread for the other servers, like Title...... [Server 1] / [Server 2]