[SOLVED] 2024-03 Cumulative update for Windows Server 2019 for x64-based Systems (KB5035849) - Failed to install (part 2)

[AndCla]

Hello,

Apparently, I missed a response in this ticket:
2024-03 Cumulative update for Windows Server 2019 for x64-based Systems (KB5035849) - Failed to install

Because of this, I was under the impression that the issue was still under investigation.

See the attached file for the ProfileList.txt.
wmic useraccount get name,sid > "%userprofile%\Desktop\SID.txt" gives the following errror:
ERROR:
Description = Exception occurred.

 

[Maxstar]

Hi,

Please open an elevated prompt and run the following command only to see if you get the same error. If not copy and paste the result in your next post.

wmic useraccount get name,sid

 

[AndCla]

Hello,

Unfortunately, I get the same error.

 

[Maxstar]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-3356110119-7889660-3811140337-1014
    ProfileImagePath    REG_EXPAND_SZ    C:\Users\svcmotion

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-3356110119-7889660-3811140337-1033
    ProfileImagePath    REG_EXPAND_SZ    C:\Users\svcmotion

It seems the highlighted SID is the issue in here, please make a backup of this server and then remove this entry from the registry with the following command.

reg delete "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-3356110119-7889660-3811140337-1014" /f

Afterwards attempt to update again and post the result

 

[AndCla]

Hello,

Solved! After deleting the registry entry, updating wasn't an issue anymore.

Thanks!

 

[Maxstar]

Hi,

You're welcome. Glad to hear the problem has been resolved...