[SOLVED] 2019-05 Cumulative Update for Windows 10 Version 1809 for x64-based Systems (KB4497934) & various device updates fail to install

voojigig

Member
Joined
May 18, 2019
Posts
9
This is Windows 10 (Version 1809 (OS Build 17763.379))

KB4497934 fails to install as follows:
Last failed install attempt on ‎10-‎Jun-‎19 - 0x800703f1


Various device updates fail as follows:

Roland - MEDIA - 8/21/2018 12:00:00 AM - 1.1.0.0
Status: Install error - 0x800703e3

Roland - Other hardware - GT-10
Status: Install error - 0x800703e3

Microsoft - Other hardware - Microsoft Mouse and Keyboard Detection Driver (USB)
Status: Install error - 0x800703e3

NVIDIA - Display - 10/27/2017 12:00:00 AM - 23.21.13.8813
Status: Install error - 0x800703e3

EPSON - Printer - 4/22/2009 12:00:00 AM - 10.0.17119.1
Status: Install error - 0x800703e3

Apple, Inc. - USBDevice - 5/7/2018 12:00:00 AM - 423.36
Status: Install error - 0x800703e3

Brother - Printer - 4/22/2009 12:00:00 AM - 10.0.17119.1
Status: Install error - 0x800703e3

Surface - Keyboard - 2/8/2018 12:00:00 AM - 1.0.104.0
Status: Install error - 0x800703e3

Surface - System - 2/8/2018 12:00:00 AM - 1.0.104.0
Status: Install error - 0x800703e3

I attach files for sfc scan, DISM scan, SFCFix and CBS.zip information.


Please help, as I have been battling this for the past 6 weeks (Updates have not installed since the end of March).
 

Attachments

Hello and welcome!

Step 1 - Replace Drivers Hive Manually

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download DRIVERS.ZIP and save to your desktop.
  2. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
  3. Now we have the DRIVERS file that we will be using to replace your current one.
  4. Navigate to C:\Windows\System32\config
  5. Right-click on the current DRIVERS file and select rename. Rename it to DRIVERS.bad.
    Note: If you get an error that the file is in use, reboot your computer and then try again.
  6. Take the file from the Drivers folder on your desktop and paste it into C:\Windows\System32\config
 

Attachments

Hi,

Many thanks for your update, but I ran out of time and ended up reinstalling Windows a couple of weeks ago. At least this gave me a chance to have a bit of a cleanup of old Apps, etc.

Please close this thread (I couldn't see how to do this before).

Thanks.

PS: Apologies for the duplicate posts.
 

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