[SOLVED] 2012 R2 - Failing to install KB4561666

Mojar88 · Jun 26, 2020

Hi,

I have a 2012 R2 server that is failing to install the 2020-06 monthy security rollup (KB4561666). I believe this to be the cause of issues with IE that is currently unable to be opened on the server.

I have tried sfc, dism and the sfcfix tool. Unfortunately no luck.

Windows update checks for updates fine but I am unable to install this patch. Error in the update ui is 800F0831.

Please see attached cbs logs.

SFC log.

SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-06-25 18:19:40.917
Microsoft Windows Server 2012 R2 Update 3 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.

Failed to generate a complete zip file. Upload aborted.

SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2020-06-25 18:39:43.433
----------------------EOF-----------------------

Sysnative Windows Update · Jun 26, 2020

Hi!

Hello and welcome!

Install Update with DISM

Download this update and save to your desktop. The file name will be Windows8.1-KB4457129-x64.cab.zip.
Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
Copy and paste the following command into the command prompt window and press enter.

dism /online /add-package /packagepath:%userprofile%\desktop\ Windows8.1-KB4457129-x64.cab
You should receive the message:
The operation completed successfully.
Restart Windows to complete this operation. <---You may not get this line.
Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

Note: If you get the message that no packages that require processing were found, use the following command instead:

dism /online /add-package /packagepath:%userprofile%\desktop\ Windows8.1-KB4457129-x64.cab\Windows8.1-KB4457129-x64.cab

If successful, retry one of the updates that failed and attach CBS.log if it fails again.

Mojar88 · Jun 29, 2020

Hi sorry for taking so long to come back to you. After running the above I was able to install the patch without an issue and my IE issue is resolved.

Thanks so much :)

Sysnative Windows Update · Jun 29, 2020

Great news!

Take care!

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[SOLVED] 2012 R2 - Failing to install KB4561666

Mojar88

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Mojar88

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