[SOLVED] 2008 R2 x64 Cannot locate needed .msu files

scoombs · Apr 16, 2021

Not sure if anyone can suggest a course of action, but I am unable to locate the .msu files associated with these errors found by checksur. They are not in catalog.update.microsoft.com and various links to the MS Downloads site return 404 errors. I cannot find 2008 R2 x64 versions for:

KB978262

KB973874

KB2524375

=================================

Checking System Update Readiness.

Binary Version 6.1.7601.22471

Package Version 26.0

2021-04-16 11:19

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB978262_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1: V»Ûk

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_1_for_KB973874~31bf3856ad364e35~amd64~~6.1.1.0.mum

Checking Component Store

(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.21687_none_c4d713580bbb6202.manifest

(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.17582_none_c448751af2a24385.manifest

Summary:

Seconds executed: 3692

Found 4 errors

CSI Manifest Failed Catalog Check Total count: 2

CBS MUM Missing Total count: 1

CBS MUM Corrupt Total count: 1

Unavailable repair files:

winsxs\manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.21687_none_c4d713580bbb6202.manifest

winsxs\manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.17582_none_c448751af2a24385.manifest

servicing\packages\Package_for_KB978262_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum

servicing\packages\Package_1_for_KB973874~31bf3856ad364e35~amd64~~6.1.1.0.mum

servicing\packages\Package_for_KB978262_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat

servicing\packages\Package_1_for_KB973874~31bf3856ad364e35~amd64~~6.1.1.0.cat

SleepyDude · Apr 20, 2021

Hi Welcome to Sysnative,

Can you tell me which version of Internet Explorer is installed on the system?

SFCFix Script

!!! WARNING !!! The following fix is only relevant for this system and no other, applying this fix on another computer will not work and most likely will cause problems...

Download SFCFix.exe (by Niemiro) and save it to the Desktop
Download the file SFCFIX.ZIP, attached below, and save this to your Desktop
On your Desktop, make sure you have the two files:

SFCFix.exe and

SFCFIX.zip
Drag the file SFCFIX.zip onto the file SFCFix.exe and release it
The SFCFix tool will process the script
Upon completion, a log file SFCFix.txt should be created on your Desktop
Open the SFCFix.txt log and copy & paste the contents to your post

scoombs · Apr 20, 2021

Thanks very much. Two down and pesky KB973874 to go!!!
IE version is 11.0.9600.19374, Update version 11.0.126

Output from DFCFix.txt follows:
--------------------------------------------------------------------
SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-04-20 15:30:08.113
Microsoft Windows Server 2008 R2 Service Pack 1 - amd64
Using .zip script file at C:\Users\administrator.DOMC\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\WinSxS\Manifests
Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\Servicing\Packages

Successfully copied file C:\Users\administrator.DOMC\AppData\Local\niemiro\Archive\Manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.17582_none_c448751af2a24385.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.17582_none_c448751af2a24385.manifest.
Successfully copied file C:\Users\administrator.DOMC\AppData\Local\niemiro\Archive\Manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.21687_none_c4d713580bbb6202.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.21687_none_c4d713580bbb6202.manifest.
Successfully copied file C:\Users\administrator.DOMC\AppData\Local\niemiro\Archive\Packages\package_for_kb978262_rtm~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\package_for_kb978262_rtm~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\administrator.DOMC\AppData\Local\niemiro\Archive\Packages\package_for_kb978262_rtm~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\package_for_kb978262_rtm~31bf3856ad364e35~amd64~~6.1.1.0.mum.

Successfully restored ownership for C:\Windows\Temp\CheckSur\WinSxS\Manifests
Successfully restored permissions on C:\Windows\Temp\CheckSur\WinSxS\Manifests
Successfully restored ownership for C:\Windows\Temp\CheckSur\Servicing\Packages
Successfully restored permissions on C:\Windows\Temp\CheckSur\Servicing\Packages
PowerCopy:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2021-04-20 15:30:12.258
Script hash: KgOSt9spzC7HYe3Vl95ItC6OFxHqva3nkAMR1GrrKRw=
----------------------EOF-----------------------

SleepyDude · Apr 20, 2021

Hi,

The update missing is no longer needed we will take care of it latter...

System Update Readiness Tool (SUR)

Download the System Update Readiness Tool (x64) and save it to some place, its a big download and eventually we need to run it several times, please keep the file
Run the tool. Its like an Update but it can take a long time to do the work. You will get an Installation Complete screen when it's done running
Please attach to your post the log from the following location: C:\Windows\Logs\CBS\CheckSUR.log

Note: If the file is too big please Zip it and upload the ZIP file to a service like Dropbox, Google Drive, OneDrive or upload to SendSpace and just provide the link for the file here.[/B]

scoombs · Apr 20, 2021

I have been running Checksur for weeks, and is how I got rid of the hundreds of errors I had leading up to submitting this post. Latest log attached as requested.

I have not yet tried to install pending updates since running your fix to see if I have any luck, but KB973874 for sure is what is causing my inability to process Roles and Features on the machine according to CBS.log

SleepyDude · Apr 21, 2021

Hi,

Thanks for the log.

Uninstall Update Manually

- open the Command Prompt as Administrator (Tutorial)
- type or Copy & Paste the following: wusa /uninstall /KB:973874
- confirm that you want to uninstall the update

If the result is some error like Update isn't installed, error during the uninstall, etc. execute the following steps:

Search with Farbar Recovery Scan Tool (FRST)

Download FRST or FRST x64 and save it to the Desktop.
(Please pick the version that matches your operating system's bit type. If you don't know which version matches your system, try FRST if it say that is not compatible with your OS you have to use FRST64)
open the Command Prompt as Administrator (Tutorial)
type the command:

dism /online /Get-FeatureInfo /FeatureName:TFTP|find "."

Click to expand...
wait for the command to finish with "The operation completed successfully" or equivalent
close the window "Administrator: Command Prompt"
Execute FRST/FRST64 right click on the icon

and choose Run as Administrator. Make sure all other windows are closed.
(When the Tool opens for the first time you must click Yes on the disclaimer.)
On the Search box (1) type or Copy & Paste the following text:

KB973874

Click to expand...
Press the Search Registry button.
Wait for the search to finish FRST will produce a log called (SearchReg.txt) in the same directory the Tool is run from.
Please attach the log to your post.

scoombs · Apr 21, 2021

Thanks so much for the follow-up. The wusa uninstall indeed resulted in an 80070490 Element not found, as did the dism command.

FRST log is attached.

SleepyDude · Apr 21, 2021

Farbar Recovery Scan Fix

!!! WARNING !!! The following fix is only relevant for this system and no other, running the script on another computer will not work and may cause problems...

Download the file attached and save it to the Desktop as fixlist.txt
(It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work!)
Execute FRST/FRST64 right click on the icon

and choose Run as Administrator. Make sure all other windows are closed.
Press the Fix button just once and Wait.
The tool will make a log (Fixlog.txt) on the same location as FRST/FRST64 please post it in your next reply.

scoombs · Apr 21, 2021

Thanks again. Log attached.

SleepyDude · Apr 21, 2021

Thanks for the log.

Run SURT again please, instructions on post #4

scoombs · Apr 21, 2021

Appreciate it very much. Checksur clear of all the previous errors, but is now showing two missing deployment keys. I can however now view Roles and Features again, though pending updates still fail to install:
2019-09 Preview of Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB4516048) - Error details: Code 80092004

2019-09 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB4516065) - Error details: Code 80092004

2020-01 Security and Quality Rollup for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2, 4.8 for Windows 7 and Server 2008 R2 for x64 (KB4535102) - Error details: Code 80092004

Security Update for SQL Server 2014 Service Pack 3 GDR (KB4583463) - Error details: Code 800B0109

SleepyDude · Apr 21, 2021

Hi,

Skip and hide any update that is a Preview those should be avoided by normal users only Developers may need them also those are old updates from 2019!

Retrieve the Components Hive

Navigate to C:\Windows\System32\Config and locate the COMPONENTS file
Please copy the COMPONENTS file to your desktop
Note: If you receive an error that this file is in-use, simply reboot your computer and try again
Right-click on this file on your Desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your Desktop
If file will is too large to upload to the forum please share the file using a service like Dropbox, OneDrive, Google Drive, or upload to Swiss Transfer and just provide the link for the file here

Export Registry Hive (CBS)

download the script ExportCBSRegistry2.cmd and save it to the Desktop
right-click the file ExportCBSRegistry2.cmd and select Run as administrator
when the script ends a new file called SoftwareCBS.zip will be located on the Desktop
If the zip file is too large to upload to the forum please share the file using a service like Dropbox, OneDrive, Google Drive, or upload to Swiss Transfer and just provide the link for the file here

Export Registry keys (SBS)

download the script ExportSbSRegistry.cmd and save it to the Desktop
right-click the file ExportSbSRegistry.cmd and select Run as administrator
when the script ends a new file called SoftwareSBS.zip will be located on the Desktop
If zip file is too large to upload to the forum please share the file using a service like Dropbox, Google Drive, etc. or upload to Swiss Transfer and just provide the link for the file here

scoombs · Apr 21, 2021

Please find link to folder here:
SysNative - Google Drive

SleepyDude · Apr 21, 2021

Hi,

Thanks for the files. Please run SURT again and post the new CheckSur.log

scoombs · Apr 21, 2021

Completely clean this run.

SleepyDude · Apr 22, 2021

Good.

Try to install the following two updates:
http://download.windowsupdate.com/c..._b5614c6cea5cb4e198717789633dca16308ef79c.msu

http://download.windowsupdate.com/c..._d3de52d6987f7c8bdc2c015dca69eac96047c76e.msu

Don't worry if any of them say its already installed, let me know the result.

scoombs · Apr 22, 2021

Thanks for everything so far. KB4474419 reported already installed, and KB4490628 completed installation.

SleepyDude · Apr 22, 2021

Ok, now retry to install 2019-09 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB4516065)

scoombs · Apr 22, 2021

Successful and awaiting restart. Also seeing 9 new pending updates following the latest check...

SleepyDude · Apr 22, 2021

ok, good. Try to install all of them except the ones labeled *Preview* if the install fails collect the CBS.log.

[SOLVED] 2008 R2 x64 Cannot locate needed .msu files

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