2 updates claimed to be installed but appeared again when checking for updates

B

brian97

Member
Joined
Jul 30, 2015
Posts
10
Basically, two very light updates (KB2990967 and KB3063843) have been claimed to be installed but when I checked for updates, both updates appeared again.

Hoping to update this Windows 8 laptop to Windows 10. =)
 
Hi and welcome to Sysnative. If your goal is to update to Windows 10 you likely don't need to fix those updates as the upgrade will do that for you. Follow the instructions below.

1. Download and run the Media Creation Tool. Note: On the page, please scroll down to select "Download tool now"
2. Accept the License Agreement and then select to Upgrade your PC.
3. Let it run through and your machine should be upgraded and the Windows Update issue resolved.

Although the chances are very slim for a problem to occur during the upgrade, it's always prudent to ensure you have a backup of all your critical files before doing so.

Let me know how you get on.
 
Wanted to let you know that I will be out of town until Saturday. I'll check in on this thread at that time.

Thank you.
 
Is it okay to use the Media Creation Tool even if the upgrade to Windows 10 logo is present in the sidebar?
 
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