[10v1803b17134 x64] DPC Latency issue

[headlesscarmen]

Hello,

I am having stuttering issues after upgrading from windows 7.

Laptop spec

I7 Haswell
Intel Chipset
8gb RAM
500gb SSD
NVidia GTX970M
Realtek audio
Realtek WLAN RTL8723BE
Windows 10build 1803.
CPU.etl link (oneDrive) - https://1drv.ms/u/s!Aqgz8DyLp3lxgxsR5-xUdChN3bby

LatencyMon's Stat here.

Read More:

_________________________________________________________________________________________________________CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:10:01 (h:mm:ss) on all processors.




_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: CACTUS
OS version: Windows 10 , 10.0, build: 17134 (x64)
Hardware: TR____
CPU: GenuineIntel Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
Logical processors: 8
Processor groups: 1
RAM: 8099 MB total




_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 2594 MHz


Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.




_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.


Highest measured interrupt to process latency (µs): 1222641.499006
Average measured interrupt to process latency (µs): 5.995378


Highest measured interrupt to DPC latency (µs): 1220383.878402
Average measured interrupt to DPC latency (µs): 1.771538




_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.


Highest ISR routine execution time (µs): 232.308790
Driver with highest ISR routine execution time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation


Highest reported total ISR routine time (%): 0.000952
Driver with highest ISR total time: ACPI.sys - ACPI Driver for NT, Microsoft Corporation


Total time spent in ISRs (%) 0.001671


ISR count (execution time <250 µs): 6441
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 0
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0




_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.


Highest DPC routine execution time (µs): 1284.209715
Driver with highest DPC routine execution time: ndis.sys - Network Driver Interface Specification (NDIS), Microsoft Corporation


Highest reported total DPC routine time (%): 0.029415
Driver with highest DPC total execution time: rspLLL64.sys - Resplendence Latency Monitoring and Auxiliary Kernel Library, Resplendence Software Projects Sp.


Total time spent in DPCs (%) 0.075598


DPC count (execution time <250 µs): 1655827
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 182
DPC count (execution time 1000-1999 µs): 3
DPC count (execution time 2000-3999 µs): 0
DPC count (execution time >=4000 µs): 0




_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.




Process with highest pagefault count: none


Total number of hard pagefaults 0
Hard pagefault count of hardest hit process: 0
Highest hard pagefault resolution time (µs): 0.0
Total time spent in hard pagefaults (%): 0.0
Number of processes hit: 0




_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 12.424028
CPU 0 ISR highest execution time (µs): 232.308790
CPU 0 ISR total execution time (s): 0.080419
CPU 0 ISR count: 6439
CPU 0 DPC highest execution time (µs): 1284.209715
CPU 0 DPC total execution time (s): 3.080255
CPU 0 DPC count: 1584847
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 9.556033
CPU 1 ISR highest execution time (µs): 24.282961
CPU 1 ISR total execution time (s): 0.000035
CPU 1 ISR count: 2
CPU 1 DPC highest execution time (µs): 103.384734
CPU 1 DPC total execution time (s): 0.017049
CPU 1 DPC count: 3846
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 6.398556
CPU 2 ISR highest execution time (µs): 0.0
CPU 2 ISR total execution time (s): 0.0
CPU 2 ISR count: 0
CPU 2 DPC highest execution time (µs): 259.404009
CPU 2 DPC total execution time (s): 0.137156
CPU 2 DPC count: 16479
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 13.469505
CPU 3 ISR highest execution time (µs): 0.0
CPU 3 ISR total execution time (s): 0.0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 190.806476
CPU 3 DPC total execution time (s): 0.011512
CPU 3 DPC count: 3888
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s): 6.606005
CPU 4 ISR highest execution time (µs): 0.0
CPU 4 ISR total execution time (s): 0.0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 469.511180
CPU 4 DPC total execution time (s): 0.130785
CPU 4 DPC count: 16040
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s): 11.124362
CPU 5 ISR highest execution time (µs): 0.0
CPU 5 ISR total execution time (s): 0.0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 320.987664
CPU 5 DPC total execution time (s): 0.031431
CPU 5 DPC count: 4873
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s): 7.730925
CPU 6 ISR highest execution time (µs): 0.0
CPU 6 ISR total execution time (s): 0.0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 302.292984
CPU 6 DPC total execution time (s): 0.204315
CPU 6 DPC count: 22348
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s): 11.838831
CPU 7 ISR highest execution time (µs): 0.0
CPU 7 ISR total execution time (s): 0.0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 339.380493
CPU 7 DPC total execution time (s): 0.02640
CPU 7 DPC count: 3691
_______________________________________________________________________________________________________

thanks in advance.

 

[xilolee]

Re: DPC Latency issue windows 10. ETL file link.

POSTING INSTRUCTIONS for DPC/ISR latency, stuttering, cracks/pops

 

[headlesscarmen]

Re: DPC Latency issue windows 10. ETL file link.

Hello xilolee, below is the information and files u requested. Appericate any help regarding this issues.

Read More:

• System Manufacturer? -Customized Laptop from illegear(Malaysia)
• Laptop or Desktop? -Laptop
• Exact model number (if laptop, check label on bottom) - Illegear Z5 NL8
• OS ? (Windows 10, 8.1, 8, 7, Vista) Windows 10
• x86 (32bit) or x64 (64bit)? x64
• Service pack? 1803 build 17134.81
• What was original installed OS on system? Yes
• Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Purchased from retailer.
• Age of system? (hardware) 3years
• Age of OS installation? 1 week
• Have you re-installed the OS? yes
• CPU - Intel i7 4720HQ
• RAM (brand, EXACT model, what slots are you using?) 8GB ddr3 1600 Crucial Sodimm
• Video Card Nvidia Geforce GTX970M
• MotherBoard - (if NOT a laptop)
• Power Supply - brand & wattage (if laptop, skip this one)
• Is driver verifier enabled or disabled? No
• What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth) Windows Defender,Malwarebytes,CCleaner
• Are you using proxy, vpn, ipfilters or similar software? Just Psiphon 3
• Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software) WinEmuDisc
• Are you currently under/overclocking? Are there overclocking software installed on your system? No

Speccy Link

Read More:

http://speccy.piriform.com/results/1dge1Oro8mGg7BZ72gEnLSx

Trace file + dxdiag + msinfo32 compressed file. Trace file,msinfo32,dxdiag.zip

 

[xilolee]

nvidia driver 398.11 for GTX970m and Win10 x64, 5 June 2018 (click)
(current one is 388.59, 7 Dec 2017)

Current firmware for your crucial CT500MX200SSD1 is MU01.
On crucial website, MU05 is available (25 May 2018).
Crucial.com: support, ssd support (click), "Choose an SSD for more information", MX200.
Read carefully the warning (I'll report it here) and the firmware installation guide (it's a PDF file, downloadable from them):

Read More:

Warning: Crucial recommends that you back up or make copies of all important files before installing this firmware update. This firmware updated is done entirely at your own risk. If performed correctly , there will be no loss of system or user data currently stored on the drive. However, if the firmware process is interrupted, your solid state drive might not function properly. If the firmware update is done on a notebook computer, Crucial recommends that the computer is plugged in to avoid interruption.

 

[headlesscarmen]

nvidia driver 398.11 for GTX970m and Win10 x64, 5 June 2018 (click)
(current one is 388.59, 7 Dec 2017)

thx for ther reply xilo,

FYI i have tried all the listed driver for Nvidia and i still experienced the same issues.

infact i tried all versions of below driver

Wireless Realtek drivers - from manufacturer and realtek site.
Realtek Audio drivers - from manufacturer and realtek site.
Nvidia Geforce Gtx970M - from manufacturer and nvidia site and through geforce experience.

 

[xilolee]

I edited my reply, re-check it.

 

[xilolee]

Intel Rapid Storage Technology (Intel RST) User Interface and Driver (click), v. 16.0.2.1086 (latest), 21 Feb 2018

 

[headlesscarmen]

Intel Rapid Storage Technology (Intel RST) User Interface and Driver (click), v. 16.0.2.1086 (latest), 21 Feb 2018

ihave gottent this error when i tried to install intelRST. Platform not supported?

 

[headlesscarmen]

nvidia driver 398.11 for GTX970m and Win10 x64, 5 June 2018 (click)
(current one is 388.59, 7 Dec 2017)

Current firmware for your crucial CT500MX200SSD1 is MU01.
On crucial website, MU05 is available (25 May 2018).
Crucial.com: support, ssd support (click), "Choose an SSD for more information", MX200.
Read carefully the warning (I'll report it here) and the firmware installation guide (it's a PDF file, downloadable from them):

Read More:

Warning: Crucial recommends that you back up or make copies of all important files before installing this firmware update. This firmware updated is done entirely at your own risk. If performed correctly , there will be no loss of system or user data currently stored on the drive. However, if the firmware process is interrupted, your solid state drive might not function properly. If the firmware update is done on a notebook computer, Crucial recommends that the computer is plugged in to avoid interruption.

Done firmware upgrade. Current version MU05. Laptop still experiencing high latency.

 

[xilolee]

Post dumo free portable (click) results here (menu action, export, text file).

 

[headlesscarmen]

Post dumo free portable (click) results here (menu action, export, text file).

attached dumo text file.

 

[xilolee]

Download & run Intel Driver & Support Assistant and see if it offers updates.

Launch these commands (from an elevated command prompt):

dism /online /cleanup-image /checkhealth
sfc /scannow

If they reports no problem, ok. Otherwise, open a new topic in the windows update sub-forum (available here in sysnative).

 

[headlesscarmen]

Download & run Intel Driver & Support Assistant and see if it offers updates.

Launch these commands (from an elevated command prompt):

dism /online /cleanup-image /checkhealth
sfc /scannow

If they reports no problem, ok. Otherwise, open a new topic in the windows update sub-forum (available here in sysnative).

Intel Driver & Suppot Assistant reported no new update available.

dism /online /cleanup-image /checkhealth
sfc /scannow

Cleanup-image says "No component store corruption detected.
sfc /scannow says "windows resource protection did not find any integrity violation"

what do you by i need to open new topic in the windows update subforum? does my problem has anything to do with windows update?

 

[xilolee]

No need to open a new topic in windows update forum, given that there are not corruptions.