[SOLVED] [10v1607b14393 x64] WU no longer working

[bastianr]

Hi all,

I am close to giving up and finally found your forum - hope somebody can help me here. My PC is refusing to run any Windows Updates anymore. I keep getting the error message 0x8007007E. I found a similar post here which unfortunately didn't fix the problem, but may help you to help me:

Content of C:\$WINDOWS.~BT\Sources\Panther\setuperr.log

Read More:

2018-01-04 20:47:29, Error CONX 0x8007007e Failed DismGetDrivers

2018-01-04 20:47:29, Error CONX 0x8007007e Failed to add driver store drivers

2018-01-04 20:47:29, Error CONX 0x8007007e Failed to collect driver information

2018-01-04 20:47:29, Error CONX 0x8007007e DeviceMap failed to collect driver information

2018-01-04 20:47:29, Error CONX 0x8007007e Unable to initialize Device Driver Map

2018-01-04 20:47:29, Error CONX 0x8007007e GetDeviceMap failed
2018-01-04 20:47:29, Error CONX 0x8007007e CDevInventory::CreateDevInventoryToCache failed
2018-01-04 20:47:29, Error CONX Windows::Compat::Appraiser::WicaDeviceInventory::RunDeviceInventory (446): Failed to get device inventory from devinv: [0x8007007e].[gle=0x8007007e]
2018-01-04 20:47:29, Error CONX Windows::Compat::Appraiser::WicaDeviceInventory::GetInventory (352): Device inventory failed setup devices run, trying other runs: [0x8007007e].[gle=0x8007007e]
2018-01-04 20:47:29, Error CONX Windows::Compat::Appraiser::WicaDeviceInventory::GetInventory (378): AtLeastOne table validation failed, trying other runs: [0x8007000d].[gle=0x8007000d]
2018-01-04 20:50:18, Error CONX Windows::Compat::Appraiser::WicaEngine::RunComponents (758): CollectInventories Failed: [0x8007007e].[gle=0x8007007e]
2018-01-04 20:50:18, Error CONX Windows::Compat::Appraiser::WicaFactory:oWicaRun (353): Failed to run engine: [0x8007007e].[gle=0x8007007e]
2018-01-04 20:50:18, Error CONX Windows::Compat::Appraiser::SetupAppraiser::ScanInternal (269): WicaRun failed: [0x8007007e].[gle=0x8007007e]
2018-01-04 20:55:18, Error SP Failed to get driver packages from the online system. Error: 0x8007007E[gle=0x0000007a]
2018-01-04 20:55:19, Error SP Operation failed: Process Drivers for Migration. Error: 0x8007007E[gle=0x000000b7]
2018-01-04 20:55:19, Error SP COperationQueue::Sort: Could not find an execution phase for 71
2018-01-04 20:55:19, Error SP Operations can no longer be sorted following an attempt to retry a failed operation.
2018-01-04 20:55:19, Error SP ExecuteOperations: Failed execution phase Downlevel. Error: 0x8007007E
2018-01-04 20:55:19, Error MOUPG MoSetupPlatform: ExecuteCurrentOperations reported failure!
2018-01-04 20:55:19, Error MOUPG MoSetupPlatform: Using action error code: [0x8007007E]
2018-01-04 20:55:19, Error MOUPG CDlpActionDriverMigrate::ExecuteRoutine(568): Result = 0x8007007E
2018-01-04 20:55:19, Error MOUPG CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Execute(441): Result = 0x8007007E
2018-01-04 20:55:19, Error MOUPG CDlpTask::ExecuteAction(3243): Result = 0x8007007E
2018-01-04 20:55:19, Error MOUPG CDlpTask::ExecuteActions(3397): Result = 0x8007007E
2018-01-04 20:55:19, Error MOUPG CDlpTask::Execute(1631): Result = 0x8007007E
2018-01-04 20:55:20, Error MOUPG CSetupManager::ExecuteTask(2170): Result = 0x8007007E
2018-01-04 20:55:20, Error MOUPG CSetupManager::ExecuteTask(2133): Result = 0x8007007E
2018-01-04 20:55:20, Error MOUPG CSetupManager::ExecuteInstallMode(810): Result = 0x8007007E
2018-01-04 20:55:20, Error MOUPG CSetupManager::ExecuteDownlevelMode(347): Result = 0x8007007E
2018-01-04 20:55:53, Error MOUPG CSetupManager::Execute(237): Result = 0x8007007E
2018-01-04 20:55:53, Error MOUPG CSetupHost::Execute(375): Result = 0x8007007E

The Windows Upgrade Assistant keeps failing as well. I have tried to install from an ISO, but it stops with the error "Failed to Install Windows 10".

When I run sfc /scannow it tells me that it cannot start it. I also ran the SFCFix tool already, it did a few things, but than it got stuck after some time and didn't do anything anymore.

Would appreciate some guidance on this..

Rgds
Bastian

 

[Sysnative Windows Update]

Re: Windows Update no longer working on Win10 x64 14393.351

Hello, please follow the instructions on this link: Windows Update Forum Posting Instructions

 

[bastianr]

Re: Windows Update no longer working on Win10 x64 14393.351

Hi,

step #2 (sfc /scannow) as mentioned doesn't work
SFCFix Output:

Read More:

Checking for updates . . .
No new update is available at this time.

Processing directive 1 of 1 (AutoAnalysis::)
Checking store directories . . .
Checking CBS.log . . .
Checking CBS.persist.log . . .
Checking CheckSUR.log . . .
Checking CheckSUR.persist.log . . .

Attempting repair . . .
Stage 1
Stage 2
Stage 3

Due to the nature of your corruptions, scan times have been extended by
approximately 15-20 minutes. Please be patient and allow the operation to
complete.


Tool zur Imageverwaltung für die Bereitstellung
Version: 10.0.14393.0

Abbildversion: 10.0.14393.0

[==========================100.0%==========================] Der Wiederherstellungsvorgang wurde erfolgreich abgeschlossen.
Der Vorgang wurde erfolgreich beendet.

Although the tool suggests to wait, nothing happens after this. If I stop it with CTRL+C, I get this:

Read More:

SUMMARY:
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0

CBS.zip can be found on SendSpace.

 

[Sysnative Windows Update]

Re: Windows Update no longer working on Win10 x64 14393.351

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Open an elevated Command Prompt and run Windows Updates just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log
​

 

[bastianr]

Re: Windows Update no longer working on Win10 x64 14393.351

Hi,

CBS.zip is on SendSpace, Logfile on WeTransfer.

 

[Sysnative Windows Update]

Re: Windows Update no longer working on Win10 x64 14393.351

Hi,
Are you willing to upgrade to the latest Win10 build?

 

[bastianr]

Re: Windows Update no longer working on Win10 x64 14393.351

Hi,
Are you willing to upgrade to the latest Win10 build?

yes that's actually what I'm trying to do. My PC is going a bit beserk on this, on the one hand it is trying to load updates, but then it keeps opening the Upgrade Assistant, but both keep failing with the same error. That's why I also tryed installing from the ISO which equally didn't work. I would like to avoid a complete new install though if possible. If I boot from ISO that seems to be the only option though and it tells me I have to install when being in Windows...

 

[Sysnative Windows Update]

Re: Windows Update no longer working on Win10 x64 14393.351

Yes, we will upgrade you from within Windows...

Please attempt to upgrade again using Media Creation Tool and when it fails please attach: C:\Windows.~bt\Sources\Panther\SetupAct.log and SetupErr.log.

 

[bastianr]

Re: Windows Update no longer working on Win10 x64 14393.351

Yes, we will upgrade you from within Windows...

Please attempt to upgrade again using Media Creation Tool and when it fails please attach: C:\Windows.~bt\Sources\Panther\SetupAct.log and SetupErr.log.

ok done
View attachment setupact.log
View attachment setuperr.log

 

[Sysnative Windows Update]

Re: Windows Update no longer working on Win10 x64 14393.351

Navigate to C:\Windows\System32\downlevel. Zip it up and attach it for me.

 

[bastianr]

Re: Windows Update no longer working on Win10 x64 14393.351

ok, pls. see attached
View attachment downlevel.zip

 

[Sysnative Windows Update]

Re: Windows Update no longer working on Win10 x64 14393.351

OK, try SFC /scannow as you did previously, and when it reports the error, please attach CBS.log for me to review.

 

[bastianr]

Re: Windows Update no longer working on Win10 x64 14393.351

OK, try SFC /scannow as you did previously, and when it reports the error, please attach CBS.log for me to review.

done, see attached:

View attachment CBS.zip

 

[Sysnative Windows Update]

Step#1 - DISM /RestoreHealth Scan​

​

Warning:​

this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. ​

1. Right-click on the Start button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
   Dism /Online /Cleanup-Image /RestoreHealth
3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
   copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
   
4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
   Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service and just provide the link.

 

[bastianr]

see attachedView attachment CBS.zip

 

[Sysnative Windows Update]

Remove Update Manually
1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, press enter
wusa /uninstall /KB:4051033

4. Let me know if it says it was successful or if there are any errors.

 

[bastianr]

Remove Update Manually
1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, press enter
wusa /uninstall /KB:4051033

4. Let me know if it says it was successful or if there are any errors.

Hi,

it reported that this update is not installed.

 

[Sysnative Windows Update]

Search with Farbar Recovery Scan Tool (FRST)

• Download FRST64 and save it to the Desktop.
• Open the Command Prompt as Administrator (Tutorial)
• Type or copy/paste the following command:

  dism /online /Get-FeatureInfo /FeatureName:TFTP|find "completed"

• Wait for the command to finish with "The operation completed successfully" If it does not, please continue with the steps.
• Close the window "Administrator: Command Prompt"
• Execute FRST/FRST64 right click on the icon
  
  and choose Run as Administrator. Make sure all other windows are closed.
  (When the tool opens for the first time, you must click Yes on the disclaimer.)
  
  
• On the Search box (1) type or copy and paste the following text:
  KB4051033
• Press the Search Registry button.
• Wait for the search to finish FRST will produce a log called (SearchReg.txt) in the same directory the Tool is run from.
• Please attach the log to your post.

 

[bastianr]

Hi,

Pls. see attached

View attachment SearchReg.txt

 

[Sysnative Windows Update]

1. Download the Media Creation Tool and save this to your desktop. Go ahead and run this as well. Note: Click the Download tool now button when you get to this link.
2. Accept the License Agreement
3. Download the ISO file to your desktop.
4. Double-click on the ISO and then run the setup to try and upgrade your machine.

We want to get the ISO so that you don't have to keep downloading which can take hours.