0xC0000005 CTDs when playing games

B

Bronko

New member
Joined
Dec 22, 2020
Posts
3
Hello,


After upgrading my pc last year, I've been experiencing crash to desktop issues in pretty much every game that I try to play.
Usually these crashes occur once every 15-60 minutes or so, some games crash more often than others.(haven't really had issues outside of games)

These crashes occur very randomly and even occur when in main menu or at moments when there's not a lot of stuff happening ingame.
There are also a few BSOD dump files in the attached ZIP file but I believe they are from when I had driver verifier enabled, I haven't been getting any BSODs recently.

Specs:
http://speccy.piriform.com/results/AEG5WmNEz2gfRcWnAP2An4p
Windows 10 Pro 20H2 x64
AMD Ryzen 7 3700x
32GB Ram - 2x G-Skill F4-3200C16-16GTZKW - Slot A2/B2
ASUS ROG Strix B450-F Gaming
Nvidia Geforce RTX 2080ti FE
Corsair RM650x PSU
1 HDD + 2 Sata SSD's + 1 NVMe SSD

Driver verifier is disabled
Only using Windows Defender, no other security software
No overclocking (except default DOCP profile on ram)

The only parts I've reused from my old pc are the storage devices and the RTX 2080ti, everything else is new.


Some of the things I've tried so far:
- Reinstalled Windows
- Tested on a clean windows install with only drivers + games installed
- Reset BIOS to default settings
- Updated BIOS
- Disabled DOCP, memory at stock 2133mhz
- Increased RAM voltage to 1.4v
- Tried using each of the memory modules individually
- Ran Memtest86 multiple times without any errors (10+ hours in total)
- Run games at a lower framerate & lower settings
- Tried using older GPU drivers
- Checked GPU & CPU temperatures
- Swapped GPU power supply cables
- Use different GPU


I've collected a couple of crashdumps from the games I've been playing and noticed that almost all games crashed with exception code 0xC0000005 (3 of the dump files had a different code, but also seem related to memory).

Looking at the Qualified Vendor Lists from both G-Skill & Asus I noticed that my mobo/ram isn't on their lists.
Could this be the cause of my CTD issues, or should this mobo/ram combination work regardless?

I'm thinking about ordering new Ram, but since memtest doesn't give any errors and the memory does actually run at 3200mhz I kinda get the feeling something else might be the problem here...


Any help would be greatly appreciated!

-Bronko
 

Attachments

Hi. . .

The latest dump is 15 February 2021 - about 2.5 months ago.

For info, exception error code 0xc0000005 = memory access violation

The Feb 15 BSOD = a Windows critical process suddenly died.

I usually see this message when a hard drive is/has failed.

Run chkdsk /f /r on ALL drives

Run Seatools for DOS, LONG test on ALL hard drives - (4) Hard Drive (HDD) Diagnostics (Sea Tools for DOS) & SSD Test | Sysnative Forums

Regards. . .

jcgriff2
 
You haven't had any crashes since Feb based on the dump files? When did you perform the clean install?

I would also suggest removing crapware like MSI Afterburner and ASUS AI Suite, they're known to generally cause crashes.
 
Thanks for the replies.

@x BlueRobot
I'm not experiencing BSOD crashes at the moment, the problem I'm having is that all games that I try to play crash to desktop after a certain amount of time.
I was hoping someone could take a look at the game dump files I've attached in my original post, to see if there's something that pops up as a potential cause of these CTD issues.

My current windows installation dates from 31-5-2020, but I've done multiple clean installs before that as well (have had the CTD issues since I build this pc in November 2019).
Even tried running on a completely clean windows install with only drivers+games installed(so no afterburner/ai suite etc.), but still experienced the crash to desktop issues.


@jcgriff2
I've run chkdsk /f /r on all drives, the C drive had some errors(results also attached to post):
"Correcting errors in the Volume Bitmap.

Windows has made corrections to the file system."

Since I don't have a disc drive I had to use the usb version of Seatools, unfortunately I'm not able to get it running properly.
When running from the bootable USB I get a Linux console, instead of the Seatools GUI. (getting error: "Nohup: redirecting stderr to stdout").
Also tried using a different usb stick, but got the same result.

So right now I've run chkdsk on all drives & I've uninstalled both Afterburner & AI Suite, which unfortunately didn't resolve the CTDs.
 

Attachments

Did a clean windows install on a different SSD today, with only my GPU driver + World of Tanks installed and still got CTD issues.
I'm thinking about mailing the store where I bought the hardware from, since I'm expecting this to be a hardware issue considering the steps I've already taken.
Unfortunately from what I understand these 0xc0000005 CTD crashes can be caused by a lot of hardware (mobo/cpu/ram/ssd), which makes it difficult to find the actual cause of the issue(and find out which parts I should send back).

At this point I'm suspecting it might be my motherboard/cpu that is causing the issue, since I haven't been able to find any issues with my ram/ssd.
Are there any other steps I can take to further pinpoint the possible cause of the crash to desktop issues before I contact the store?

Thanks!
 

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