[SOLVED] 0x800f081f on Windows Update - .NET cat-files missing

[Hedini]

Hi,

seems like I've ran into another faulty Windows 10 component store within my family.

This time all missing files in the folder servicing\packages aren't present on the machine and I haven't got any other installation with these cat- and(!) mum-files at hand.

The logs attached are for:
sfc.exe /scannow
dism.exe /online /cleanup-image /restorehealth
as usual.


Kind regards,
Chris

P.S.: I'm just curious right now, but what is the "usual" way of treating those errors?

The dotnet-repair-tool just wants to re-register the windows update service.
The windows update troubleshooter doesn't do anything.
Dism.exe can't find the missing files on Windows Update
Re-installing the KB-files does not work since they are old.
Running the most recent .net installer won't work since it is already installed...?

It really can't be that under normal circumstances I would have to do a repair-install, or can it?

 

[bruce1270]

Hi

Please do the following.

Step1 - SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put </> tags around the log to break up the text.

Step#2 - DISM /RestoreHealth Scan

Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Right-click on the Start button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
   Dism /Online /Cleanup-Image /RestoreHealth
3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
   copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
   Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or OneDrive or SendSpace and just provide the link.

 

[Hedini]

Thank you, this seemed to eliminate some errors and now sfc.exe and dism.exe don't report anything suspicious anymore.

Nevertheless Windows Update is still not working: It quits with a 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING after a while.
Seems like more files are missing... :-/

I attached the cbs.log which was generated after Windows Update, too.

SFCFix version 3.0.2.1 by niemiro.
Start time: 2022-01-05 00:14:59.431
Microsoft Windows 10 Build 19043 - amd64
Using .zip script file at C:\Users\Karen_2\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\Servicing\Packages

Successfully copied file C:\Users\Karen_2\AppData\Local\niemiro\Archive\Packages\Package_1_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.cat to C:\WINDOWS\Servicing\Packages\Package_1_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.cat.
Successfully copied file C:\Users\Karen_2\AppData\Local\niemiro\Archive\Packages\Package_1_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.mum to C:\WINDOWS\Servicing\Packages\Package_1_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.mum.
Successfully copied file C:\Users\Karen_2\AppData\Local\niemiro\Archive\Packages\Package_2_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.cat to C:\WINDOWS\Servicing\Packages\Package_2_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.cat.
Successfully copied file C:\Users\Karen_2\AppData\Local\niemiro\Archive\Packages\Package_2_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.mum to C:\WINDOWS\Servicing\Packages\Package_2_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.mum.
Successfully copied file C:\Users\Karen_2\AppData\Local\niemiro\Archive\Packages\Package_3_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.cat to C:\WINDOWS\Servicing\Packages\Package_3_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.cat.
Successfully copied file C:\Users\Karen_2\AppData\Local\niemiro\Archive\Packages\Package_3_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.mum to C:\WINDOWS\Servicing\Packages\Package_3_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.mum.
Successfully copied file C:\Users\Karen_2\AppData\Local\niemiro\Archive\Packages\Package_4_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.cat to C:\WINDOWS\Servicing\Packages\Package_4_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.cat.
Successfully copied file C:\Users\Karen_2\AppData\Local\niemiro\Archive\Packages\Package_4_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.mum to C:\WINDOWS\Servicing\Packages\Package_4_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.mum.
Successfully copied file C:\Users\Karen_2\AppData\Local\niemiro\Archive\Packages\Package_5_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.cat to C:\WINDOWS\Servicing\Packages\Package_5_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.cat.
Successfully copied file C:\Users\Karen_2\AppData\Local\niemiro\Archive\Packages\Package_5_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.mum to C:\WINDOWS\Servicing\Packages\Package_5_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.mum.
Successfully copied file C:\Users\Karen_2\AppData\Local\niemiro\Archive\Packages\Package_6_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.cat to C:\WINDOWS\Servicing\Packages\Package_6_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.cat.
Successfully copied file C:\Users\Karen_2\AppData\Local\niemiro\Archive\Packages\Package_6_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.mum to C:\WINDOWS\Servicing\Packages\Package_6_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.mum.
Successfully copied file C:\Users\Karen_2\AppData\Local\niemiro\Archive\Packages\Package_7_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.cat to C:\WINDOWS\Servicing\Packages\Package_7_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.cat.
Successfully copied file C:\Users\Karen_2\AppData\Local\niemiro\Archive\Packages\Package_7_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.mum to C:\WINDOWS\Servicing\Packages\Package_7_for_KB5003537~31bf3856ad364e35~amd64~~10.0.4390.1.mum.
Successfully copied file C:\Users\Karen_2\AppData\Local\niemiro\Archive\Packages\Package_for_DotNetRollup~31bf3856ad364e35~amd64~~10.0.4390.1.cat to C:\WINDOWS\Servicing\Packages\Package_for_DotNetRollup~31bf3856ad364e35~amd64~~10.0.4390.1.cat.
Successfully copied file C:\Users\Karen_2\AppData\Local\niemiro\Archive\Packages\Package_for_DotNetRollup~31bf3856ad364e35~amd64~~10.0.4390.1.mum to C:\WINDOWS\Servicing\Packages\Package_for_DotNetRollup~31bf3856ad364e35~amd64~~10.0.4390.1.mum.

Successfully restored ownership for C:\WINDOWS\Servicing\Packages
Successfully restored permissions on C:\WINDOWS\Servicing\Packages
PowerCopy:: directive completed successfully.




Successfully processed all directives.



Failed to generate a complete zip file. Upload aborted.


SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2022-01-05 00:18:44.767
Script hash: Bm3ao9s52b6xqdgfdzETnQEji/8Xb1jL6skZuBWPaPM=
----------------------EOF-----------------------

 

[bruce1270]

Hi

Please do the following.

FRST Registry Search
1. Click your Start button and type in cmd.
2.After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste KB5003537 into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.

 

[Hedini]

Here's the requested file.

 

[bruce1270]

Hi

Please do the following.

Step#1 - FRST Fix

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.


Once the script has been run please try windows update and attach CBS log if it fails.

 

[Hedini]

Thank you very much, that fixed everything and all remaining Windows updates could be successfully installed.

 

[bruce1270]

That's great news and glad we could help.