0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT - Windows Server 2008 r2

[Domenico_Jc]

I am having some issues installing the SP1 (windows6.1-kb976932-x64) on Windows server 2008 r2.

I have executed a sfc command and no corruptions or issues detected.

In attached the CBS logs and COMPONENTS files (both zipped).

Thanks for any suggest!

 

[PeterJ]

Hello and welcome,

Remove Update Manually

1. Click on the Start button and in the search box, type Command Prompt.
2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
3. When command prompt opens, copy and paste the following command into it, then press enter.
   wusa /uninstall /KB:979099
   
4. Let me know if it says it was successful or if there are any errors.

 

[Domenico_Jc]

Hello Peter

I try to launch the uninstallation of KB, but i received this error:

 

[PeterJ]

FRST Registry Search

1. Click the Start button and choose Control Panel.
2. In the upper right corner ensure the View by: is set to Category.
3. Select the Programs group.
4. Click the Turn Windows features on or off link. This will bring up the Server Manager or Windows Features dialog.
   Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
5. Download the Farbar Recovery Scan Tool and save it to your Desktop:
   64-bit: Downloading Farbar Recovery Scan Tool
   Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
   
6. Right-click on the file FRST64.exe and choose Run as administrator.
7. Copy and paste KB979099 into the Search box and click the Search Registry button.
8. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
9. You may close any remaining open windows now.

 

[Domenico_Jc]

In attached the txt file from farbar.

 

[PeterJ]

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Attach the logfile Fixlog.txt to your next reply.

Step 2:

1. Click the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
3. When command prompt opens, copy and paste the following commands into it, press enter after each.
   
   

   sfc /scannow

   Wait for this to finish before you continue
   
   

   copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. This will create a file, cbs.txt on your Desktop. Zip the copied file and attach the zipped file to your next post.
   Note: if the file is too big to upload to your next post please upload via a service such as WeTransfer and just provide the download link.

 

[Domenico_Jc]

Sorry Peter, i don't see the attachment.

 

[PeterJ]

Oops, here it is.

 

[Domenico_Jc]

In attached the logs requested

 

[PeterJ]

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download
  
  SFCFix and move the executable to your desktop.
• Download the file SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the
  
  SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

 

[Domenico_Jc]

SFCFix version 3.0.2.1 by niemiro.
Start time: 2022-03-17 14:17:09.424
Microsoft Windows Server 2008 R2 - amd64
Using .zip script file at C:\Users\Administrator\Desktop\SFCFix.zip [0]


PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-wssee_31bf3856ad364e35_6.1.7600.16385_none_c08923aef37587be\ssee_10.msi

Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\amd64_microsoft-windows-wssee_31bf3856ad364e35_6.1.7600.16385_none_c08923aef37587be\ssee_10.msi to C:\Windows\winsxs\amd64_microsoft-windows-wssee_31bf3856ad364e35_6.1.7600.16385_none_c08923aef37587be\ssee_10.msi.

Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-wssee_31bf3856ad364e35_6.1.7600.16385_none_c08923aef37587be\ssee_10.msi
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-wssee_31bf3856ad364e35_6.1.7600.16385_none_c08923aef37587be\ssee_10.msi
PowerCopy:: directive completed successfully.


Successfully processed all directives.


Failed to generate a complete zip file. Upload aborted.


SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2022-03-17 14:23:50.149
Script hash: HRymNRCDKKBbrtT0mXsT5BfMQQEUWCi/jeS47S8HhCI=
----------------------EOF-----------------------

 

[PeterJ]

Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log.

1. Download SURT for your system. (Windows Server 2008 R2 x64)
2. Once downloaded, execute the installer, and go through the installation (this process can take around 15-20 minutes).
3. On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log.
4. Attach this log to your next reply.

Alternatively, if these instructions are unclear for you, you can follow the tutorial below.
System Update Readiness Tool (SURT)

 

[Domenico_Jc]

Sorry for delay, i was really busy in this days! In attached the cbs logs after installation of SURT

 

[PeterJ]

Attach the file C:\Windows\Logs\CBS\CbsPersist_20220321163849.cab to your next reply.

 

[Domenico_Jc]

in attached the file requested

 

[PeterJ]

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the file SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the
  
  SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

 

[Domenico_Jc]

SFCFix version 3.0.2.1 by niemiro.
Start time: 2022-03-24 10:03:26.360
Microsoft Windows Server 2008 R2 - amd64
Using .zip script file at C:\Users\Administrator\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_mscorlib_b77a5c561934e089_6.1.7601.17514_none_9c12e14f7dfecaf8
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_mscorlib_b77a5c561934e089_6.1.7601.17514_none_5465aa786982a1f2\big5.nlp
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_mscorlib_b77a5c561934e089_6.1.7601.17514_none_5465aa786982a1f2

Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\x86_mscorlib_b77a5c561934e089_6.1.7601.17514_none_9c12e14f7dfecaf8\bopomofo.nlp to C:\Windows\winsxs\x86_mscorlib_b77a5c561934e089_6.1.7601.17514_none_9c12e14f7dfecaf8\bopomofo.nlp.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\amd64_mscorlib_b77a5c561934e089_6.1.7601.17514_none_5465aa786982a1f2\big5.nlp to C:\Windows\winsxs\amd64_mscorlib_b77a5c561934e089_6.1.7601.17514_none_5465aa786982a1f2\big5.nlp.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\amd64_mscorlib_b77a5c561934e089_6.1.7601.17514_none_5465aa786982a1f2\bopomofo.nlp to C:\Windows\winsxs\amd64_mscorlib_b77a5c561934e089_6.1.7601.17514_none_5465aa786982a1f2\bopomofo.nlp.

Successfully restored ownership for C:\Windows\winsxs\x86_mscorlib_b77a5c561934e089_6.1.7601.17514_none_9c12e14f7dfecaf8
Successfully restored permissions on C:\Windows\winsxs\x86_mscorlib_b77a5c561934e089_6.1.7601.17514_none_9c12e14f7dfecaf8
Successfully restored ownership for C:\Windows\winsxs\amd64_mscorlib_b77a5c561934e089_6.1.7601.17514_none_5465aa786982a1f2\big5.nlp
Successfully restored permissions on C:\Windows\winsxs\amd64_mscorlib_b77a5c561934e089_6.1.7601.17514_none_5465aa786982a1f2\big5.nlp
Successfully restored ownership for C:\Windows\winsxs\amd64_mscorlib_b77a5c561934e089_6.1.7601.17514_none_5465aa786982a1f2
Successfully restored permissions on C:\Windows\winsxs\amd64_mscorlib_b77a5c561934e089_6.1.7601.17514_none_5465aa786982a1f2
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2022-03-24 10:03:27.314
Script hash: 2JVCO5grnPkaPqRybXfBywit2U829opTnejV6kexkvE=
----------------------EOF-----------------------

 

[PeterJ]

ChkDsk Scan

• Click on Start - All programs - Accessories.
• Rightclick on Command-prompt and select Run as administrator.
• When command prompt opens, typ chkdsk into it, then press enter.
• Wait for this to complete.
• Download ListChkdskResult.exe by SleepyDude and save it on your desktop.
• Rightclick
  
  ListChkdskResult.exe and select Run as administrator. Notepad will open the file ListChkdskResult.txt on completion. (The file ListChkdskResult.txt can be found on your desktop.)
• Copy and paste its content in your next reply.

 

[Domenico_Jc]

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 25/03/2022 09:59:38 >------
Category: 0
Computer Name: ele-6000202
Event Code: 26212
Record Number: 782694
Source Name: Chkdsk
Time Written: 03-25-2022 @ 08:29:48
Event Type: Information
User:
Message: Chkdsk was executed in read-only mode on a volume snapshot.

Checking file system on C:
The type of the file system is NTFS.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
275712 file records processed.

File verification completed.
3344 large file records processed.

0 bad file records processed.

0 EA records processed.

92 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
317660 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 3)...
275712 file SDs/SIDs processed.

Cleaning up 193 unused index entries from index $SII of file 0x9.
Cleaning up 193 unused index entries from index $SDH of file 0x9.
Cleaning up 193 unused security descriptors.
Security descriptor verification completed.
20975 data files processed.

CHKDSK is verifying Usn Journal...
1259656 USN bytes processed.

Usn Journal verification completed.
Windows has checked the file system and found no problems.

102399999 KB total disk space.
54155204 KB in 102067 files.
69656 KB in 20976 indexes.
0 KB in bad sectors.
346931 KB in use by the system.
65536 KB occupied by the log file.
47828208 KB available on disk.

4096 bytes in each allocation unit.
25599999 total allocation units on disk.
11957052 allocation units available on disk.

-----------------------------------------------------------------------

 

[PeterJ]

Click on Start - All Programs - Accessories.
Right-click on Command-prompt and select Run as administrator.
When command prompt opens, copy and paste the following command into it, press enter afterwards.

chkdsk c: /f

At the question "Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)", press Y.
Restart the system.

Do not press any key during the restart. This will allow CHKDSK to start.
Wait for this to complete. Please note that this may take several hours. Let it run even if it looks like the process has stopped!
On completion, the system will restart automatically.