[SOLVED] Server 2016 Update Fail with 0x80073712

jmflorida · Apr 15, 2024

Windows update fails as well as running the update files from the MS catalog site

Any help would be great!

jmflorida · Apr 18, 2024

If there is anything else I need to provide I can attach it today.

Thanks

Maxstar · Apr 22, 2024

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the System File Checker and post the result. If it fails attach a new copy of the CBS log.

Code:

SFC /Scannow

jmflorida · Apr 24, 2024

Thank you

Maxstar · Apr 24, 2024

Please run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

jmflorida · Apr 24, 2024

Maxstar said:
Please run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

okay running it now

jmflorida · Apr 24, 2024

Error 1726 at 91.5%

Maxstar · Apr 24, 2024

Rich (BB code):

2024-04-24 13:50:46, Error                 DISM   DISM Package Manager: PID=18192 TID=13096 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x800706be)
2024-04-24 13:50:46, Error                 DISM   DISM Package Manager: PID=18192 TID=13096 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800706be)
2024-04-24 13:50:46, Info                  DISM   DISM Package Manager: PID=18192 TID=13096 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine
2024-04-24 13:50:46, Error                 DISM   DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=800706BE

Please attach the CBS logs, the DISM log is not very helpful.

Upload a copy of the CBS folder

Open Windows Explorer and browse to the C:\Windows\Logs folder.
Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
Click on the Yes button here.

Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.

jmflorida · Apr 24, 2024

Here you go

jmflorida · Apr 24, 2024

trying again

Maxstar · Apr 25, 2024

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

jmflorida · Apr 25, 2024

At last successful update!!!

2024-04 Cumulative Update for Windows Server 2016 for x64-based Systems (KB5036899

I will be donating for sure. Thank you

Maxstar · Apr 25, 2024

Hi,

You're welcome. Glad to hear the latest update installed without any issues, and thanks for your donation to Sysnative..

I will mark this thread as solved.

Search

Search

[SOLVED] Server 2016 Update Fail with 0x80073712

jmflorida

Member

Attachments

jmflorida

Member

Maxstar

Windows Update Moderator, Security Analyst

Attachments

jmflorida

Member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

jmflorida

Member

jmflorida

Member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

jmflorida

Member

jmflorida

Member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

Attachments

jmflorida

Member

Maxstar

Windows Update Moderator, Security Analyst