RubberDucky Member Joined Mar 12, 2024 Posts 5 Mar 22, 2024 #1 Heya, I've tried all the tricks up my sleeve and more, but still can't get this update to install! Please can you help? Things I have tried: Restarts, a lot of them! Clearing out the Software folder & restarting services SFC /scannow DISM repairs online & using local ISO (both failed with errors) Manually installing .msu file Manually unzipping .msu and using DISM to install the update I spent some time trying to understand the dism logs, specifically errors such as Code: C:\WINDOWS\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.5441_none_56e586e1991ee995\wcp.dll' : got STATUS_OBJECT_PATH_NOT_FOUND but was unable to figure out what this meant exactly. The latest Dism /Online /Cleanup-Image /RestoreHealth Froze at 97.6% which may be reflected in the logs. Attachments CBS.zip 17.4 MB · Views: 2 ComponentsScanner.txt 776 bytes · Views: 2
Heya, I've tried all the tricks up my sleeve and more, but still can't get this update to install! Please can you help? Things I have tried: Restarts, a lot of them! Clearing out the Software folder & restarting services SFC /scannow DISM repairs online & using local ISO (both failed with errors) Manually installing .msu file Manually unzipping .msu and using DISM to install the update I spent some time trying to understand the dism logs, specifically errors such as Code: C:\WINDOWS\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.17763.5441_none_56e586e1991ee995\wcp.dll' : got STATUS_OBJECT_PATH_NOT_FOUND but was unable to figure out what this meant exactly. The latest Dism /Online /Cleanup-Image /RestoreHealth Froze at 97.6% which may be reflected in the logs.
Gary R Forum Moderator, Security Analyst, Windows Update Analyst Staff member Joined Aug 13, 2021 Posts 3,101 Mar 22, 2024 #2 WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download SFCFix.exe and save it to your desktop. Download the attachment SFCFix.zip and also save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt Open the file, then copy and paste its content in your next reply. Next ... Click Search button and type Command Prompt From the results, right click on the Command Prompt icon, and select Run as administrator A Command Window will open. Copy paste the command below into it, then press Enter Dism /Online /Cleanup-Image /RestoreHealth Once DISM has finished running ... Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply. If the file is too large, upload it to a file sharing service, and post me the link. Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline Attachments SFCFix.zip 442.8 KB · Views: 3
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download SFCFix.exe and save it to your desktop. Download the attachment SFCFix.zip and also save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt Open the file, then copy and paste its content in your next reply. Next ... Click Search button and type Command Prompt From the results, right click on the Command Prompt icon, and select Run as administrator A Command Window will open. Copy paste the command below into it, then press Enter Dism /Online /Cleanup-Image /RestoreHealth Once DISM has finished running ... Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply. If the file is too large, upload it to a file sharing service, and post me the link. Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline
Gary R Forum Moderator, Security Analyst, Windows Update Analyst Staff member Joined Aug 13, 2021 Posts 3,101 Mar 27, 2024 #3 It's been 5 days since I last posted, and no reply from you. Do you still need my help ? If I don't hear back from you in the next 24 hours, I will presume not, and will close this topic.
It's been 5 days since I last posted, and no reply from you. Do you still need my help ? If I don't hear back from you in the next 24 hours, I will presume not, and will close this topic.
RubberDucky Member Joined Mar 12, 2024 Posts 5 Mar 28, 2024 #4 Thank you very much Gary, it appears to have installed the update now! So sorry for the delay. Would you still like to see the logs?
Thank you very much Gary, it appears to have installed the update now! So sorry for the delay. Would you still like to see the logs?
Gary R Forum Moderator, Security Analyst, Windows Update Analyst Staff member Joined Aug 13, 2021 Posts 3,101 Mar 28, 2024 #5 No, if you're now able to update, there's no need for me to see the logs. Thanks for letting me know. I'll mark this topic as solved.
No, if you're now able to update, there's no need for me to see the logs. Thanks for letting me know. I'll mark this topic as solved.