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  1. #21

    Re: [W7] internet network dropping randomly on laptop compaq cq71 420

    Quote Originally Posted by jcgriff2 View Post
    What is the manufacturer name and exact model number (look at the bottom of laptop) of your laptop?
    Hi!
    HP Compaq CQ71-420ED (VZ663EA) - Specificaties - Tweakers


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  2. #22

    Re: [W7] internet network dropping randomly on laptop compaq cq71 420

    Quote Originally Posted by jcgriff2 View Post
    What is the manufacturer name and exact model number (look at the bottom of laptop) of your laptop?
    I did use a USB WIFI dongle as an alternative and my pc's internet is working ok now.

    But did you find some new driver or something to let my built-in adapter work properly again ? Or must i definitve say goodbye to my adapter as it is too old perhaps ?

  3. #23
    jcgriff2's Avatar
    Join Date
    Feb 2012
    Location
    New Jersey Shore
    Posts
    15,683
    • specs System Specs
      • Manufacturer:
        HP
      • Model Number:
        HP ENVY TouchSmart 17-j130us Notebook - E8A04UA
      • Motherboard:
        HP Insyde 720265-501 6050A2549501-MB-A02
      • CPU:
        Intel Core i7-4700MQ Processor with Turbo Boost up to 3.4GHz.
      • Memory:
        12GB DDR3L SDRAM (2 DIMM)
      • Graphics:
        Intel HD graphics 4600 with up to 1792MB total graphics memory
      • Sound Card:
        Beats Audio quad speakers and two subwoofers
      • Hard Drives:
        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
      • Disk Drives:
        Hitachi 500 GB SSD; 7 TB USB External
      • Power Supply:
        90w
      • Case:
        Laptop
      • Display:
        17.3-inch diagonal HD+ BrightView LED-backlit touchscreen display (1600 x 900)
      • Operating System:
        Windows 8.1

    Re: [W7] internet network dropping randomly on laptop compaq cq71 420

    I think it's too old as I have been unable to locate a new(er) driver.

    BSOD Posting Instructions - Windows 10, 8.1, 8, 7 & Vista ` ` `Carrona Driver Reference Table (DRT)
    https://www.sysnative.com/
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    Has Sysnative Forums helped you?
    Please consider donating to help support the forum.
    Thank You!

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  4. #24

    Re: [W7] internet network dropping randomly on laptop compaq cq71 420

    Quote Originally Posted by jcgriff2 View Post
    I think it's too old as I have been unable to locate a new(er) driver.
    I find a one from 2016/01 number 10.0.0.336
    Download Qualcomm Atheros wireless driver 10.0.0.336 for AR9285 and Windows 7
    Installed it with no problem. Let's see how it goes :-)

  5. #25
    jcgriff2's Avatar
    Join Date
    Feb 2012
    Location
    New Jersey Shore
    Posts
    15,683
    • specs System Specs
      • Manufacturer:
        HP
      • Model Number:
        HP ENVY TouchSmart 17-j130us Notebook - E8A04UA
      • Motherboard:
        HP Insyde 720265-501 6050A2549501-MB-A02
      • CPU:
        Intel Core i7-4700MQ Processor with Turbo Boost up to 3.4GHz.
      • Memory:
        12GB DDR3L SDRAM (2 DIMM)
      • Graphics:
        Intel HD graphics 4600 with up to 1792MB total graphics memory
      • Sound Card:
        Beats Audio quad speakers and two subwoofers
      • Hard Drives:
        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
      • Disk Drives:
        Hitachi 500 GB SSD; 7 TB USB External
      • Power Supply:
        90w
      • Case:
        Laptop
      • Display:
        17.3-inch diagonal HD+ BrightView LED-backlit touchscreen display (1600 x 900)
      • Operating System:
        Windows 8.1

    Re: [W7] internet network dropping randomly on laptop compaq cq71 420

    That's great news!

    I would appreciate it if you could provide me a link to the driver update.

    Thank you.

    Regards. . .

    jcgriff2

    BSOD Posting Instructions - Windows 10, 8.1, 8, 7 & Vista ` ` `Carrona Driver Reference Table (DRT)
    https://www.sysnative.com/
    Sysnative Hex-Decimal-UNIX Date Conversion

    Has Sysnative Forums helped you?
    Please consider donating to help support the forum.
    Thank You!

    Microsoft MVP 2009-2015

  6. #26

    Re: [W7] internet network dropping randomly on laptop compaq cq71 420

    Quote Originally Posted by jcgriff2 View Post
    That's great news!

    I would appreciate it if you could provide me a link to the driver update.

    Thank you.

    Regards. . .

    jcgriff2
    The 10.0.0336 you can find here : Download Qualcomm Atheros wireless driver 10.0.0.336 for AR9285 and Windows 7
    BUT, i tested it and i had a signal drop also.
    What i did next is searching on my laptop for the original one. I installed it and sofar no drop downs. It's the 8.0.0.172 (09/2009)
    Will update in a few days.
    jcgriff2 says thanks for this.

  7. #27
    jcgriff2's Avatar
    Join Date
    Feb 2012
    Location
    New Jersey Shore
    Posts
    15,683
    • specs System Specs
      • Manufacturer:
        HP
      • Model Number:
        HP ENVY TouchSmart 17-j130us Notebook - E8A04UA
      • Motherboard:
        HP Insyde 720265-501 6050A2549501-MB-A02
      • CPU:
        Intel Core i7-4700MQ Processor with Turbo Boost up to 3.4GHz.
      • Memory:
        12GB DDR3L SDRAM (2 DIMM)
      • Graphics:
        Intel HD graphics 4600 with up to 1792MB total graphics memory
      • Sound Card:
        Beats Audio quad speakers and two subwoofers
      • Hard Drives:
        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
      • Disk Drives:
        Hitachi 500 GB SSD; 7 TB USB External
      • Power Supply:
        90w
      • Case:
        Laptop
      • Display:
        17.3-inch diagonal HD+ BrightView LED-backlit touchscreen display (1600 x 900)
      • Operating System:
        Windows 8.1

    Re: [W7] internet network dropping randomly on laptop compaq cq71 420

    Thank you for the link. Much appreciated.

    Interesting turn of events with the older driver.

    Regards. . .

    jcgriff2
    raystef66 says thanks for this.

    BSOD Posting Instructions - Windows 10, 8.1, 8, 7 & Vista ` ` `Carrona Driver Reference Table (DRT)
    https://www.sysnative.com/
    Sysnative Hex-Decimal-UNIX Date Conversion

    Has Sysnative Forums helped you?
    Please consider donating to help support the forum.
    Thank You!

    Microsoft MVP 2009-2015

  8. #28

    Re: [W7] internet network dropping randomly on laptop compaq cq71 420

    Quote Originally Posted by jcgriff2 View Post
    Thank you for the link. Much appreciated.

    Interesting turn of events with the older driver.

    Regards. . .

    jcgriff2
    i tested it now for some days and the result is 100% ok . The initial driver did it. If someone needs this, i can always share it.
    Thnx for all the help !
    jcgriff2 says thanks for this.

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