1. #1
    pocttopus's Avatar
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    WiFi is on but no internet via LAN

    Hello folks,


    I am having some issue with the internet via LAN cable/port and I need some help or advice how to solve this issue. I went almost all options using different cables and other computers but only one is not working properly. The WiFi is okay but the internet via LAN cable is not working.


    Here is the result of the ipconfig
    ____________________________________________________________________________________

    Microsoft Windows [Version 10.0.14393]
    (c) 2016 Microsoft Corporation. All rights reserved.


    C:\Users\Maja>ipconfig


    Windows IP Configuration




    Ethernet adapter Ethernet:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :


    Wireless LAN adapter Local Area Connection* 3:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :


    Wireless LAN adapter Wi-Fi:


    Connection-specific DNS Suffix . :
    Link-local IPv6 Address . . . . . : fe80::48c8:599a:6d3b:fc6%15
    IPv4 Address. . . . . . . . . . . : 10.35.1.106
    Subnet Mask . . . . . . . . . . . : 255.255.254.0
    Default Gateway . . . . . . . . . : 10.35.0.1


    Tunnel adapter Local Area Connection* 2:


    Connection-specific DNS Suffix . :
    IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:2488:2379:a0a8:5e3d
    Link-local IPv6 Address . . . . . : fe80::2488:2379:a0a8:5e3d%17
    Default Gateway . . . . . . . . . : ::


    Tunnel adapter isatap.{B3A13EFB-477D-49F6-9B59-EECD8D5923FB}:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :


    C:\Users\Maja>


    WiFi is on but no internet via LAN-winver-png


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  2. #2
    plodr's Avatar
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    Sep 2016
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    Re: WiFi is on but no internet via LAN

    This says it all
    Ethernet adapter Ethernet:
    Media State . . . . . . . . . . . : Media disconnected
    For some unknown reason, the problem computer does not recognize that there is a cable attached.

    Before I jump to the conclusion that the NIC has died, please do 4 things:
    1. Disconnect or disable the wifi
    2. Plug in an ethernet cable and run the ipconfig again. Does it still say media disconnected?
    3. Post if you see any lights at the ethernet cable port.
    4. Open Device Manager and open Network adapters. Are there any Red Xs or Yellow !'s? Also post the network adapters listed. You can skip the miniport and Teredo Tunneling.

  3. #3
    Digerati's Avatar
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    Re: WiFi is on but no internet via LAN

    different cables and other computers
    Different cables with different computers would certainly point to the Ethernet switch you are attaching these computers to. This switch is most likely integrated into your router. Individual Ethernet ports on these switches can go bad too. So along with the advice given by plodr, be sure to try a different Ethernet port on the switch too - then look for those lights to indicate network activity.
    Bill (AFE7Ret)
    Freedom is NOT Free!
    MS MVP Windows and Devices for IT, 2007 - 2018

    Heat is the bane of all electronics!

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