Hello and welcome!
FRST Registry Search
1.
Click your
Start button and choose
Control Panel.
2. In the upper right corner ensure the
View by: is set to
Category.
3. Select the
Programs group
.
4.
Click the
Turn Windows features on or off link. This will bring up the
Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps.
5. Please download
Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
6. Run
FRST64 by
Right-Clicking on the file and choosing
Run as administrator.
7. Copy and paste
KB4088875 into the Search box and click the
Search Registry button.
8. When the scan is complete a notepad window will open with the results.
Please attach this to your next reply. It is saved on your desktop named
SearchReg.txt.
9. You may
close any remaining open windows now.