1. #1

    Exclamation BSOD When resuming from sleep; error 0x0000003b

    OS - Windows 7 professional 64 bit;
    x64;
    What was original installed OS on system: mine is an installation resulting from a migration;
    full retail version;
    Age of system: almost 3 months;
    Age of OS installation: one year;
    CPU:
    Intel Core i7-2670QM;
    Video Card: nVidia Quadro 1000M;
    MotherBoard: Hewlett-Packard 1631;
    Power Supply: Chinon hstnn ca27 150w.

    System Manufacturer: Hewlett-Packard;
    Exact model number: elitebook 8560w.




    Hello, I got a BSOD with 3b error when resuming from sleep. It happens one time only.

    Thank you.


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  2. #2

    Re: BSOD When resuming from sleep; error 0x0000003b

    Hello calamitag and welcome to Sysnative!

    The latest dump is a 3B bgucheck pointing to nvlddmkm.sys (nVidia video drivers). This would make the most sense and is likely the culprit as you mentioned this happens when resuming from sleep mode. I would recommend uninstalling your nVidia drivers and updating to the latest version. If you already are on the latest version, I recommend rolling back to an earlier driver version.

    http://www.nvidia.com/Download/index.aspx?lang=en-us

    The other dumps attached that happened at an earlier date are mostly x124 which may indicate a hardware issue in regards to your GPU, but let's get the drivers taken care of first.

    Regards,

    Patrick

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