1. #1

    Join Date
    May 2014

    [W10V1703b15063 x64] WHEA BSOD

    Hello guys, my sister's PC threw this (or "these"... don't know if it was just one or 2) BSOD:


    There you have an "automatic memory dump" (Windows 10 saves it at %SYSTEMROOT%/memory.dmp, but don't know if it's a kernel dump or what) and a minidump.

    Hope you can shed some light on this!

    Thanks in advance,

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  2. #2
    Sysnative Staff
    BSOD Kernel Dump Analyst
    axe0's Avatar
    Join Date
    May 2015
    The Netherlands
    • specs System Specs
      • Manufacturer:
        Custom build
      • Motherboard:
        Gigabyte B150-HD3P-CF
      • CPU:
        Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz
      • Memory:
        16GB DDR4 Crucial Ballistix Sport LT BLS8G4D240F
      • Graphics:
        Intel(R) HD Graphics 530
      • Sound Card:
        (1) Intel(R) Display Audio (2) Realtek HD Audio
      • Hard Drives:
        Crucial MX200 500GB & 2x Toshiba DT01ACA300
      • Power Supply:
        Corsair RM550x
      • Case:
        Fractal Design Define S
      • Cooling:
        Cooler Master TX3 i
      • Display:
        24" Liyama ProLite XB2483HSU-B2 & 24" Dell Ultrasharp U2414H
      • Operating System:
        Windows 10 Pro

    Re: [W10V1703b15063 x64] WHEA BSOD

  3. #3

    Join Date
    May 2014

    Re: [W10V1703b15063 x64] WHEA BSOD

    Ok, my apologies for not following the rules...

    While I wait to have access to the PC again to run the BSOD collectin app, I'll answer the questions:

    OS - Windows 10, 8.1, 8, 7, Vista ?
    Win 10 x64 1703
    x86 (32-bit) or x64 ?
    What was original installed OS on system?
    the same one
    Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
    Age of system (hardware)
    about 4 years
    Age of OS installation - have you re-installed the OS?
    Reinstalled win when added an SSD about a year ago
    Intel core i7 3770
    Video Card
    Geforce gtx 650
    MotherBoard - (if NOT a laptop)
    Asus P8Z77-M
    Power Supply - brand & wattage (if laptop, skip this one)
    600W, can't remember the brand and model

    System Manufacturer
    Self built
    Exact model number (if laptop, check label on bottom)

    Laptop or Desktop?

  4. #4

    Join Date
    Jul 2017
    Cambridge, UK

    Re: [W10V1703b15063 x64] WHEA BSOD

    There is a level 2 cache error on the CPU being reported in the crash dumps. This type of hardware error can be a sign the CPU is faulty but I would begin by making sure that the system is not overclocked in any way, is not overheating or does not have any non-standard BIOS settings. You can reset the BIOS settings to optimised defaults and monitor temperatures with a program like Speccy. Further tests of the CPU are possible using Prime95 and the Intel CPU Diagnostic tool.
    Pablo says thanks for this.

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