1. #1

    Frequent Bluescreens for the past month

    Hello guys,
    I'm searching for answers for the past month but all comes out empty, hope you can help-

    - I had couple of BSODs last month while gaming, nothing fancy, just had to restart the computer each time.
    - PC went through series of stress and hardware tests in laboratory last month, results were fine.
    - MemTest and HDD tests came out fine as well.

    Still, for the past 3 days I'm having frequent crashes (while gaming [happens consistently] or sometimes even just browsing) that cause a chain of events which lead to MORE Bluescreens with different reason codes, among these:

    Most of the times, I'm having trouble even booting, I have to disconnect every single cable connected (just in case, but looks like it helps), switching the DVI between my graphics card and motherboard several times just to get a picture of BIOS stuck while loading and switch off the power supply, it usually take up to 5-6 minutes to boot in such cases.
    I had to format Windows for a second time now because of corruption of system files due to these issues.
    Even updated the BIOS firmware to the latest version.

    I'm clueless.
    Right now I'm working without trouble, but I'm sure its just a matter of time until the next crash. USB-Wise, only mouse (Zowie EC2) and keyboard (Razer Blackwidow) are connected.
    (I can easily reproduce such crashes if I start playing or enabling driver verifier [in such case though I can't even boot into safe mode])

    I'm attaching all the necessary files and specs, your help would be highly appreciated:

     OS - Windows 10, 8.1, 8, 7, Vista ?
    · x86 (32-bit) or x64 ?
    · Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
    · Age of system (hardware) 4 Years 
    · Age of OS installation - have you re-installed the OS? A day from last format
    · CPU 
    Intel Core i5 4570
     · Video Card 
    Gigabyte Geforce GTX760
     · MotherBoard - (if NOT a laptop) 
    Gigabyte GA-B85-HD3
     · Power Supply - brand & wattage (if laptop, skip this one)
     FSP Raider 650W
    · Laptop or Desktop?
    Attached Files Attached Files

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  2. #2
    jcgriff2's Avatar
    Join Date
    Feb 2012
    New Jersey Shore
    • specs System Specs
      • Manufacturer:
      • Model Number:
        HP ENVY TouchSmart 17-j130us Notebook - E8A04UA
      • Motherboard:
        HP Insyde 720265-501 6050A2549501-MB-A02
      • CPU:
        Intel Core i7-4700MQ Processor with Turbo Boost up to 3.4GHz.
      • Memory:
        12GB DDR3L SDRAM (2 DIMM)
      • Graphics:
        Intel HD graphics 4600 with up to 1792MB total graphics memory
      • Sound Card:
        Beats Audio quad speakers and two subwoofers
      • Hard Drives:
        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
      • Disk Drives:
        Hitachi 500 GB SSD; 7 TB USB External
      • Power Supply:
      • Case:
      • Display:
        17.3-inch diagonal HD+ BrightView LED-backlit touchscreen display (1600 x 900)
      • Operating System:
        Windows 8.1

    Re: Frequent Bluescreens for the past month

    Hi -

    The bugchecks on the 3 dumps -
    0x4e - page table entry or page frame number is corrupted ("page" as in page file)
    0x139 - kernel component has corrupted a critical data structure
    0x1a - severe memory management error

    We are most likely dealing with unknown hardware failure here v. software (3rd party driver)

    I know that you saud you ran these tests but please run them again.

    You have a 120 GB SSD (Samsung SSD 840 Series) - go to manufacturer's support site and assure that firmware is upgraded -


    Test RAM - memtest86+ - run 1 stick at a time; alternate the slots - Test RAM With Memtest86+

    Test HDD - run SeaTools for DOS, LONG test - https://www.sysnative.com/forums/har...agnostics.html

    With all of the different problems, it may be a mobo issue, but there is no way to check with a diagnostic app. Only replacing it will tell you for sure.

    Be sure to check for the SSD firmware update. SSDs can give off RAM look-alike bugchecks because of its solid state nature.

    Regards. . .

    Last edited by jcgriff2; 06-23-2017 at 09:54 PM.

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