P pa724 Member Joined Feb 3, 2015 Posts 5 Feb 3, 2015 #1 I am getting the BSOD a lot lately. I downloaded BlueScreenView and it appears that the problem files are: hal.dll iaStor.sys ntoskrnl.exe Running Windows XP Professional Version 2002 Service Pack 3 Dell Computer Pentium 4 cpu 3.00ghz 4GB of ram I can upload the minidump file or do whatever you want that will help. Thanks.
I am getting the BSOD a lot lately. I downloaded BlueScreenView and it appears that the problem files are: hal.dll iaStor.sys ntoskrnl.exe Running Windows XP Professional Version 2002 Service Pack 3 Dell Computer Pentium 4 cpu 3.00ghz 4GB of ram I can upload the minidump file or do whatever you want that will help. Thanks.
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 10,222 Location %systemroot% Feb 3, 2015 #2 Please follow these posting instructions - https://www.sysnative.com/forums/bs...ons-windows-10-8-1-8-7-and-windows-vista.html
Please follow these posting instructions - https://www.sysnative.com/forums/bs...ons-windows-10-8-1-8-7-and-windows-vista.html
P pa724 Member Joined Feb 3, 2015 Posts 5 Feb 3, 2015 #3 I was confused whether I should use them for XP? Will they work for XP or is there another set of instrucitons?
I was confused whether I should use them for XP? Will they work for XP or is there another set of instrucitons?
P Patrick Sysnative Staff Joined Jun 7, 2012 Posts 4,618 Feb 3, 2015 #4 We have them around here somewhere but I can't find the app. Regardless, we don't need the app to collect them. You can navigate to C:\Windows\Minidump and zip up all crash dumps there into one zip, and then attach here.
We have them around here somewhere but I can't find the app. Regardless, we don't need the app to collect them. You can navigate to C:\Windows\Minidump and zip up all crash dumps there into one zip, and then attach here.
P pa724 Member Joined Feb 3, 2015 Posts 5 Feb 3, 2015 #5 OK I think they are all in this zip file which is attached.View attachment Mini012515-02.zip
P Patrick Sysnative Staff Joined Jun 7, 2012 Posts 4,618 Feb 3, 2015 #7 Yes, I'll take a look tonight and reply when I can.
P Patrick Sysnative Staff Joined Jun 7, 2012 Posts 4,618 Feb 4, 2015 #8 Okay, pretty simple. DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high. Code: 0: kd> k ChildEBP RetAddr 805512dc b9ecbc20 iaStor+0xedfa 80551380 b9ecc3a3 iaStor+0x33c20 80551418 b9ea70ff iaStor+0x343a3 80551428 80545eaf iaStor+0xf0ff 80551450 80545d94 nt!KiRetireDpcList+0x61 80551454 00000000 nt!KiIdleLoop+0x28 As it's a minidump (and a rather uninformative one at that) I cannot seem to check trapframe, etc. However, these crashes are likely being caused by the Intel Rapid Storage driver... typical. The system came out of idle to retire a DPC list, and then we have various calls from the driver. Nothing afterwards. Code: 0: kd> lmvm iaStor start end module name b9e98000 b9f0a100 iaStor T (no symbols) Loaded symbol image file: iaStor.sys Image path: iaStor.sys Image name: iaStor.sys Timestamp: Tue Mar 23 15:13:55 2004 Check Dell for an update regarding the driver - Drivers & Downloads | Dell US
Okay, pretty simple. DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high. Code: 0: kd> k ChildEBP RetAddr 805512dc b9ecbc20 iaStor+0xedfa 80551380 b9ecc3a3 iaStor+0x33c20 80551418 b9ea70ff iaStor+0x343a3 80551428 80545eaf iaStor+0xf0ff 80551450 80545d94 nt!KiRetireDpcList+0x61 80551454 00000000 nt!KiIdleLoop+0x28 As it's a minidump (and a rather uninformative one at that) I cannot seem to check trapframe, etc. However, these crashes are likely being caused by the Intel Rapid Storage driver... typical. The system came out of idle to retire a DPC list, and then we have various calls from the driver. Nothing afterwards. Code: 0: kd> lmvm iaStor start end module name b9e98000 b9f0a100 iaStor T (no symbols) Loaded symbol image file: iaStor.sys Image path: iaStor.sys Image name: iaStor.sys Timestamp: Tue Mar 23 15:13:55 2004 Check Dell for an update regarding the driver - Drivers & Downloads | Dell US
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 10,222 Location %systemroot% Feb 10, 2015 #10 Please let us know if you have any other problems.