Hey there,
Welcome back. This machine is still unable to install those updates. I've just been installing Windows Defender updates and any that are Office related, but no others seem to work.
I did run Windows Update again and as expected, they failed along with the reverting updates and several reboots. The user has asked me not to attempt this anymore, so unless you think there's any way we can proceed while ensuring the user won't have to face a reboot loop, I'm not sure if there's much use in gathering the CBS log.
Please let me know if you think there's something in the log we can still use to resolve this without the above issue, and I'll retrieve a copy.
Thanks.