M mjess96 New member Joined May 9, 2015 Posts 3 May 9, 2015 #1 Hey guys first post here, saw this community to be very helpful and wanted to put forward a problem I have with my windows 8 system I have had for a while now. Basically I have never been able to update my computer ever since I have got it for some strange unknown reason and to continue using it without the annoying windows update popping up continuously I have had to use a trouble shooter each time I load my computer up but this leaves me with no updates still and I have decided it finally time to get this problem checked out and sorted. I have looked at this problem online but the usual scams for downloading programs and unhelpful websites are nothing compared to using a forum for a much needed fix for a problem. I would much appreciate any help given! :)
Hey guys first post here, saw this community to be very helpful and wanted to put forward a problem I have with my windows 8 system I have had for a while now. Basically I have never been able to update my computer ever since I have got it for some strange unknown reason and to continue using it without the annoying windows update popping up continuously I have had to use a trouble shooter each time I load my computer up but this leaves me with no updates still and I have decided it finally time to get this problem checked out and sorted. I have looked at this problem online but the usual scams for downloading programs and unhelpful websites are nothing compared to using a forum for a much needed fix for a problem. I would much appreciate any help given! :)
zcomputerwiz Windows Update Expert Joined Jan 10, 2015 Posts 5,185 Location USA May 13, 2015 #2 Have you run System File Checker or DISM? If not, open an elevated command prompt then type the following command and press ENTER: sfc /scannow When that completes, type the following command and press ENTER: dism /online /cleanup-image /restorehealth When that completes, type the following command and press ENTER: findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt Finally, upload C:\Windows\logs\CBS\CheckSUR.log and sfcdetails.txt with your reply.
Have you run System File Checker or DISM? If not, open an elevated command prompt then type the following command and press ENTER: sfc /scannow When that completes, type the following command and press ENTER: dism /online /cleanup-image /restorehealth When that completes, type the following command and press ENTER: findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt Finally, upload C:\Windows\logs\CBS\CheckSUR.log and sfcdetails.txt with your reply.
zcomputerwiz Windows Update Expert Joined Jan 10, 2015 Posts 5,185 Location USA May 13, 2015 #3 EDIT: The first file to upload should be C:\Windows\logs\DISM\dism.log, not \cbs\CheckSUR.log
zcomputerwiz Windows Update Expert Joined Jan 10, 2015 Posts 5,185 Location USA May 13, 2015 #5 Let's try this. First start your computer in safe mode, then run sfc /scannow again. Let me know if it gives the same error message or something else.
Let's try this. First start your computer in safe mode, then run sfc /scannow again. Let me know if it gives the same error message or something else.