Hi all, i'm new here after days of searching for the answer. Please be sure i exhausted my options before bothering y'all (: I have Windows 7 Ultimate 32-bit running on a Laptop.
It all started when i was trying to update as normal and the progress bar stayed at 0% forever, first i deleted the "C:\Windows\SoftwareDistribution" contents and retried, no luck.
Then i ran the sfc /scannow command and got "Windows Resource Protection could not perform the requested operation"
So i kept looking and read that it could be some issue with the TrustedInstaller service and how it starts so i tried starting it..
then i tried running it from cmd..
"System Error 1064", so it seems it might be corrupted, then i installed and ran the Window Update Readiness Tool, i ran the /Scanhealth without problem, but when trying /Checkhealth or /Restorehealth it returns "Error 87"
I checked the CheckSur.log and found issues with some packages in C:\Windows\Servicing\Packages, specifically this files:
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-Spanish~31bf3856ad364e35~~~11.2.9412.0.mum Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-Spanish~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-Spanish~31bf3856ad364e35~~~11.2.9412.0.mum Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-Spanish~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name
Unavailable repair files:
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-Spanish~31bf3856ad364e35~~~11.2.9412.0.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-Spanish~31bf3856ad364e35~~~11.2.9412.0.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-Spanish~31bf3856ad364e35~~~11.2.9412.0.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-Spanish~31bf3856ad364e35~~~11.2.9412.0.cat
Found out that it relates to some corrupted Internet Explorer update and replacing them could fix it so i went to another pc, fetched the files and still have them, since the info sources don't state that this solved the issue i don't want to replace them yet to avoid making a bigger mess.
I tried another solution, renaming the files (inserting "neutral" between the ~~~) since it all pointed out to a name mismatch (a moderator here pointed it out along with saying he doesn't know the solution himself, 4th post, from top to bottom)
https://answers.microsoft.com/en-us...2/9ad1f170-d7e8-4b4e-a3d3-26259f588493?page=4
So after restoring default permissions and replacing them in /Packages i ran dism /scanhealth again and the CheckSUR.log returned different errors (the ones i replaced no longer showed up as far as i can see, since the log is x10 times larger this time) but the /Resotrehealth still returns error 87.
My particular error is described here:
https://answers.microsoft.com/en-us...en-using/ff0e0a0e-8f23-4fe5-be4a-e3055b845c76
and a lot more detailed here:
IE 9 to 10 Upgrade Failure with Code 9C59 Error
After i arrived here i ran the SFCFix tool provided here, this is the result log:
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-05-21 20:50:32.850
Microsoft Windows 7 Service Pack 1 - x86
Not using a script file.
AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 5244
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-05-21 20:53:38.273
----------------------EOF-----------------------
Also i'm attaching the CBS.log, the first CheckSUR.log before renaming files, and the second one i ran when i replaced them (since there are different errors logged) Also i have the original .cat and .mum files before renaming them and the fetched "new" ones from the pc in case they're needed.
Thanks in advance for your help.