Windows Server 2016 Essentials updates fail with errors 0x80070057 and 0x80240016

WHairston · Mar 23, 2024

Fixlog.txt is attached.

Maxstar · Mar 24, 2024

Hi,

Please attempt to update again. If it fails attach a new copy of the CBS log as well as a new copy of the Component Based Servicing hive.

WHairston · Mar 24, 2024

The backup failed with Error 0x80070057.
Attaching CBS.log and new copy of ComponentBasedServicing hive.

Maxstar · Mar 25, 2024

Hi,

Step 1. Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

Step 2. Run the following DISM command and post the result including a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

WHairston · Mar 25, 2024

DISM completed at 100% with "The restore operation completed successfully. The operation completed successfully."
Fixlog.txt and CBS.log attached.

Maxstar · Mar 26, 2024

Hi,

Step 1. Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

Step 2. Run the following DISM command and post the result including a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

WHairston · Mar 26, 2024

DISM completed at 100% with "The restore operation completed successfully. The operation completed successfully."
Fixlog.txt and CBS.log attached.

Maxstar · Mar 27, 2024

Hi,

Step 1. Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

Step 2. Run the following DISM command and post the result including a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

WHairston · Mar 27, 2024

DISM completed at 100% with "The restore operation completed successfully. The operation completed successfully."
Fixlog.txt and CBS.log attached.

Maxstar · Mar 28, 2024

Hi,

Step 1. Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

Step 2. Run the following DISM command and post the result including a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

WHairston · Mar 29, 2024

DISM completed at 100% with "The restore operation completed successfully. The operation completed successfully."
Fixlog.txt and CBS.log attached.

Maxstar · Mar 29, 2024

Hi,

There are still a number of issues, so please post a new copy of the Components Based Servicing hive to look at. Although I think it would be better to perform a in-place-upgrade to resolve all te issues, in particular because you can perhaps schedule a maintenance window this (Easter) weekend?!

WHairston · Mar 29, 2024

A new ComponenentBasedServicing hive is attached.
Unfortunately, I can't do an in-place upgrade this weekend - I'm already overloaded this weekend and there's no way I could be available (or go on-site) if something went wrong.

Maxstar · Mar 29, 2024

Are you able to clone this server, like creating an VHD image from this server with Disk2vhd to load this image in a virtual environment?

WHairston · Mar 29, 2024

If you're suggesting making the VHD directly from the server itself, that would require a lot of effort. That server is in a rural manufacturing facility that is a 2.5 hour (one-way) drive from my location. They have no other meaningful storage on-site to store a VHD image and they have limited Internet bandwidth (40 Mbit download / 2 Mbit upload) to transfer the VHD when complete. I could ship them an external drive, remotely clone the server, then have them ship the drive to me.

They DO perform a full server cloud backup through a service I can access (it looks like it completed successfully last night), so the best approach might be for me to restore it locally to a VHD in my office. I'm not sure how long that will take to download from the cloud, but I'll start the process.

Maxstar · Mar 29, 2024

This makes things a lot more difficult to troubleshoot this issue. But let me know if you were able to download the backup and to load the image into a virtual environment locally.

WHairston · Mar 31, 2024

I managed to restore the server to a VM on an older Hyper-V server at my location.

Maxstar · Apr 1, 2024

Hi,

Great, please run the following DISM command on this clone and attach the CBS logs.

Code:

DISM /online /cleanup-image /RestoreHealth

WHairston · Apr 1, 2024

That took a LONG time to run. I may have to find a more powerful Hyper-V host for this VM. CBS.log is attached.

Maxstar · Apr 2, 2024

Hi,

Okay, once you have found a different environment to host this VM I would suggest to perform the following first.

In-place upgrade Server 2016

Mount the Windows Server ISO and run Setup.exe.
Use the option Download and install updates, drivers (recommended) and click Next.
In the next screen select the image you want to install.
Depending on your Windows Server version and license, you may see a screen prompting you to enter the licensing key.
Then accept the EULA. To perform a in-place upgrade, you need to check keep personal files and apps. Then click Next.
After clicking Next, an upgrade process will start checking for updates, when this is ready click install to start the in-place upgrade.

Windows Server 2016 Essentials updates fail with errors 0x80070057 and 0x80240016

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