Hi Harddrive52 :)
My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.
System Update Readiness Tool (SURT) - Scan
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;
- Download the right version of SURT for your system;
- Your version of Windows is:
- Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
- On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
- Attach this log in your next reply;
Alternatively, if these instructions are unclear for you, you can follow the tutorial below.
System Update Readiness Tool (SURT)[/QUOTE
Thank you for the quick response, Aura.
I have run the SURT, and have attached it below.
Thanks again...
Harddrive52