New PC BSOD problem

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Nov 17, 2019
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Recently i bought a new pc and today is the first crash but i feeling strange is built by the store i bought online. Any analyze is welcome and help, I Recently downloaded NVIDIA driver and installed before i used DDU and then installing a new driver May 27.. the PC has AMD Ryzen 7 3700X and 16GB RAMS 3000MHZ by G.SKILL
 

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It's feel strange is a fresh installation, Maybe is a NVIDIA Driver? This PC has anything installed only Windows Defender native by Microsoft nothing more. No apps nothing only Razer Snapse and NVIDIA driver.
 
The crash dump indicates it is due to this driver:

rtwlanu.sysRealtek RTLxxxxx Wireless USB 2.0 Adapter
Used by different manufacturer's
http://www.realtek.com.tw/downloads/

Code:
[COLOR=rgb(255, 0, 0)]FAILURE_BUCKET_ID: AV_rtwlanu!unknown_function[/COLOR]

10: kd> lmvm rtwlanu
Browse full module list
start end module name
fffff800`34320000 fffff800`34caf000 rtwlanu T (no symbols)
Loaded symbol image file: rtwlanu.sys
Image path: \SystemRoot\System32\drivers\rtwlanu.sys
Image name: rtwlanu.sys
Browse all global symbols functions data
[COLOR=rgb(255, 0, 0)]Timestamp: Mon Jul 29 09:43:57 2019[/COLOR] (5D3EB1CD)
CheckSum: 00970F46
ImageSize: 0098F000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Information from resource tables:

It may simply be a case of looking for a newer version of the driver.

Hope this helps
 
Ah i just installed the TP Link Driver ... its the issue.. i can uninstalled it ? TP-LINK 300 Mbps Wireless N USB TL-WN821N
 
Last edited:
Hi!

Read More:

Windbg says: Probably caused by : rtwlanu.sys ( rtwlanu!phydm_ra_mask_watchdog+19f )
A new lan driver is available in your motherboard support webpage. You already updated it.
Optional actions: you could update your bios, because there are new BIOSs available. Not mandatory (carefully read your motherboard manual on how to update the bios)

7C37vH84 (Beta version) 2020-05-15 14.23 MB
- Fixed HDMI audio lost issue when use AMD RX570 vga card.
- Improved USB sound card compatibility.

7C37vH7 2020-01-13 14.11 MB
- Improved optical device compatibility.

7C37vH6 2019-11-07 14.12 MB
- Improved system boot up time.
- Improved PCI-E device compatibility.

7C37vH5 2019-10-30 14.11 MB
- Update AMD ComboPI1.0.0.4 Patch B (SMU v46.54)
- Improved system boot up time
- Improved NVMe device compatibility
- Supports AMD Ryzen 5 2400G and Ryzen 3 2200G CPU

7C37vH4 2019-09-18 14.06 MB
- Update AMD ComboPI1.0.0.3abba

7C37vH3 2019-09-03 14.06 MB
- Update AMD ComboPI1.0.0.3abb
- Improve memory compatibility



The latest driver for TL-WN821N(EU) V6 - if it's not V6, you must change it in their webpage - is here: Download for TL-WN821N | TP-Link
Date 2018-11-09
Size 43.11 MB
 
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I also downloaded the LAN Driver realtek from MSI webpage,, this creates a conflits with WLAN? right?
PS: I got installed Realtek LAN so i need to upgrade the wireless im confuse.. or...
 
It is always best to use the latest driver from the manufacturer of the device. The TP link device uses Realtek driver rtwlanu.sys. Check on the TP-Link website for any updates.
 
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