[SOLVED] New load of a server not updating

7TechSamurai · Aug 18, 2023

I am looking at a recent load of a Windows Server 2022. Updates are failing to install. So far I have:

-Used DISM, including component cleanup and a reset base
-Used SFC
-Used Windows built-in troubleshooter
-Renamed the catroot2 and software distribution folders to start fresh
-Reset BITS and Windows Update security descriptors
-Reregistered the update-related .dll files
-Reset Winsock

Maxstar · Aug 28, 2023

Hi and welcome to Sysnative,

Upload your COMPONENTS hive.

Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

7TechSamurai · Aug 31, 2023

Here is the requested file.

Maxstar · Aug 31, 2023

Hi,

Some questions:
- Which ISO did you use to install this server?
- If it was a evaluation version! Is this server already activated with an own product key?
- This because the following (highlighted) components are not official RTM keys as it seems!

Rich (BB code):

2023-08-18 13:09:19, Info                  CBS    Exec: Resolving Package: Microsoft-Windows-Editions-ServerStandard-Package~31bf3856ad364e35~amd64~~10.0.20348.1, Update: Microsoft-Windows-Editions-ServerStandard-Deployment, PinDeployment: amd64_microsoft-windows-e..standard-deployment_31bf3856ad364e35_10.0.20348.1_none_44a7d7606884ae09
2023-08-18 13:09:19, Info                  CBS    Exec: Resolving Package: Microsoft-Windows-Security-SPP-Component-SKU-ServerStandard-License-Package~31bf3856ad364e35~amd64~~10.0.20348.1, Update: Microsoft-Windows-Security-SPP-Component-SKU-ServerStandard-License-Deployment, PinDeployment: amd64_microsoft-windows-s..-license-deployment_31bf3856ad364e35_10.0.20348.1_none_7ad68727f31d6e28

Rich (BB code):

2023-08-18 13:09:21, Error                 CSI    000000ee (F) STATUS_SXS_ASSEMBLY_MISSING #1174894# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2023-08-18 13:09:21, Error                 CSI    000000ef (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #1174760# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = Microsoft-Windows-Editions-ServerStandard-Deployment, version 10.0.20348.1, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}, cb = (null), s = (null), rid = 'Microsoft-Windows-Editions-ServerStandard-Package~31bf3856ad364e35~amd64~~10.0.20348.1.Microsoft-Windows-Editions-ServerStandard-Deployment', rah = (null), manpath = (null), catpath = (null), e[gle=0x80073701]
2023-08-18 13:09:21, Error                 CSI    d = 0, disp = 0)[gle=0x80073701]
2023-08-18 13:09:21, Info                  CBS    Failed to pin deployment while resolving Update: Microsoft-Windows-Editions-ServerStandard-Package~31bf3856ad364e35~amd64~~10.0.20348.1.Microsoft-Windows-Editions-ServerStandard-Deployment from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]

7TechSamurai · Sep 5, 2023

One of my colleagues ran the install so I'm reaching out to them.

7TechSamurai · Sep 5, 2023

The iso was downloaded from our client's Microsoft Account.

Maxstar · Sep 6, 2023

Hi,

Do you have the ability to provide a copy of this iso? So I can setup a VM with this build to look at?
Note: Please send the link to the ISO file by PM.

7TechSamurai · Sep 11, 2023

Apologies for the late response, I will work on getting that arranged.

Maxstar · Sep 11, 2023

Hi,

No problem, take your time...

Maxstar · Sep 16, 2023

Hi,

Thanks for sharing the ISO file, in the meantime I have installed a new VM. Please do the following first.

Open an elevated command prompt, run the following command and copy and paste the result in your next post.

Code:

certutil -hashfile C:\Windows\WinSxS\Manifests\amd64_microsoft-windows-e..standard-deployment_31bf3856ad364e35_10.0.20348.1_none_44a7d7606884ae09.manifest SHA256

7TechSamurai · Sep 21, 2023

"The system cannot find the file specified"

Maxstar · Sep 22, 2023

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

7TechSamurai · Sep 26, 2023

Here is the SFCFix.txt file

7TechSamurai · Sep 26, 2023

Here is the CBS log, the DISM restore failed.

Maxstar · Sep 27, 2023

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

7TechSamurai · Sep 27, 2023

This also failed

Maxstar · Sep 27, 2023

We'll need to fix several keys into the registry, so here's the next fix:

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

7TechSamurai · Sep 28, 2023

Here are the results of the last run. Also, we have a server loaded from the same image having the same issues, I take it we should open another thread for that?

Maxstar · Sep 29, 2023

Hi,

Yes, please start a new thread for the other server.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

7TechSamurai · Oct 4, 2023

DISM was successful. I'm going to try to update the server tonight.

[SOLVED] New load of a server not updating

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Windows Update Moderator, Security Analyst

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