Bethesda has given up - they can't offer any other suggestions. Unfortunately, based on poking around on the web,
many people have this problem and can't resolve it. It's sad because with the actual error code in hand, they should
be able to walk through specific issue(s) that result in this specific code being displayed.
I know there is still an issue with this machine (
MSCONFIG problem)
but we worked that through to the point where further fixing seemed too risky to me. However, this is an issue with
MSCONFIG and the boot process, and the machine still boots quickly and w/o issues. As I have no other troubles at all
with the computer, and my current problem is just this one game (nothing else acting strangely), I think it's time to give up.
However, if you have any other ideas that might be worth examining, I'd be up for that. I just don't want to waste
your time on something that probably has no realistic means of fixing easily.
THANK YOU!