Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 8, 2015 #21 SFCFix scripts are fast Follow the instructions below please. Uninstall a Windows Update - Command Prompt Follow the instructions below to uninstall a Windows Update manually via the command prompt. On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below (you can copy/paste it, to paste in the command prompt, right-click inside it and select Paste): Code: wusa /uninstall /KB:3035583 Let me know the outcome of the command: either it uninstall the update or either it says that the update isn't installed on the system;
SFCFix scripts are fast Follow the instructions below please. Uninstall a Windows Update - Command Prompt Follow the instructions below to uninstall a Windows Update manually via the command prompt. On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below (you can copy/paste it, to paste in the command prompt, right-click inside it and select Paste): Code: wusa /uninstall /KB:3035583 Let me know the outcome of the command: either it uninstall the update or either it says that the update isn't installed on the system;
G GuyWithProblem1 Member Joined Sep 21, 2015 Posts 23 Oct 8, 2015 #22 "Installer encountered an error: 0x80073712 The component store has been corrupted." It terminated with this error after trying to uninstall the update. It prompted me after searching to uninstall an update and it started up a progress bar before reaching the end and failing.
"Installer encountered an error: 0x80073712 The component store has been corrupted." It terminated with this error after trying to uninstall the update. It prompted me after searching to uninstall an update and it started up a progress bar before reaching the end and failing.
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 8, 2015 #23 I was expecting that. Follow the instructions below please. SFCFix - Fix Time WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to download and execute a SFCFix fix, and provide the log. Download SFCFix and move the executable on your Desktop; Download the attached SFCFix.zip and move the archive to your Desktop; Note: Make sure that the file is named SFCFix.zip, do not rename it. Save any work you have open, and close every programs; Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it; SFCFix will launch, let it complete; Once done, a file will appear on your Desktop, called SFCFix.txt; Open the file, then copy and paste its content in your next reply; SFCFix.zip
I was expecting that. Follow the instructions below please. SFCFix - Fix Time WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to download and execute a SFCFix fix, and provide the log. Download SFCFix and move the executable on your Desktop; Download the attached SFCFix.zip and move the archive to your Desktop; Note: Make sure that the file is named SFCFix.zip, do not rename it. Save any work you have open, and close every programs; Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it; SFCFix will launch, let it complete; Once done, a file will appear on your Desktop, called SFCFix.txt; Open the file, then copy and paste its content in your next reply; SFCFix.zip
G GuyWithProblem1 Member Joined Sep 21, 2015 Posts 23 Oct 8, 2015 #24 https://www.dropbox.com/s/wzxrjmjqofeb59q/SFCFix.txt?dl=0 Always good to hear it's going as expected, even if it's not going well
https://www.dropbox.com/s/wzxrjmjqofeb59q/SFCFix.txt?dl=0 Always good to hear it's going as expected, even if it's not going well
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 9, 2015 #25 Alright, now let's run SFC to see if the replacements we made are accepted. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
Alright, now let's run SFC to see if the replacements we made are accepted. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
G GuyWithProblem1 Member Joined Sep 21, 2015 Posts 23 Oct 9, 2015 #26 Here's that cbs log: https://www.dropbox.com/s/4tw7a1tpg6pd3bm/cbs.txt?dl=0
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 10, 2015 #27 Looks like a lot of repairs were made, let's run SFC again and it should leave us only with some manifests that are from the KB3035583. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
Looks like a lot of repairs were made, let's run SFC again and it should leave us only with some manifests that are from the KB3035583. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
G GuyWithProblem1 Member Joined Sep 21, 2015 Posts 23 Oct 10, 2015 #28 https://www.dropbox.com/s/4tw7a1tpg6pd3bm/cbs.txt?dl=0
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 10, 2015 #29 Alright, let's see if your DISM still hangs at 40%. I know it'll find corruption, I'll still need both logs after the scan please :) DISM - Fixing Component Store Corruption Follow the instructions below to run a DISM operation on your system. On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: DISM /Online /Cleanup-Image /RestoreHealth Let the scan run until the end (100%). Depending on your system, it can take some time; Copy the C:\Windows\Logs\DISM folder and C:\Windows\Logs\CBS\CBS.log file on your Desktop, then right-click on it, go to Send to... and select Compressed .zip archive; Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the DISM scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.
Alright, let's see if your DISM still hangs at 40%. I know it'll find corruption, I'll still need both logs after the scan please :) DISM - Fixing Component Store Corruption Follow the instructions below to run a DISM operation on your system. On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: DISM /Online /Cleanup-Image /RestoreHealth Let the scan run until the end (100%). Depending on your system, it can take some time; Copy the C:\Windows\Logs\DISM folder and C:\Windows\Logs\CBS\CBS.log file on your Desktop, then right-click on it, go to Send to... and select Compressed .zip archive; Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the DISM scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.
G GuyWithProblem1 Member Joined Sep 21, 2015 Posts 23 Oct 10, 2015 #30 https://www.dropbox.com/s/mq46eipk50951kw/DISM CBS.zip?dl=0 It got to 100% again with error: 0x800f0906 "The source files could not be downloaded"
https://www.dropbox.com/s/mq46eipk50951kw/DISM CBS.zip?dl=0 It got to 100% again with error: 0x800f0906 "The source files could not be downloaded"
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 10, 2015 #31 I managed to source the missing manifests, lucky you! Usually, files from that particuliar update are hard to find since it's being modified every week, re-issued and replaced in the Microsoft Download Center. SFCFix - Fix Time WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to download and execute a SFCFix fix, and provide the log. Download SFCFix and move the executable on your Desktop; Download the attached SFCFix.zip and move the archive to your Desktop; Note: Make sure that the file is named SFCFix.zip, do not rename it. Save any work you have open, and close every programs; Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it; SFCFix will launch, let it complete; Once done, a file will appear on your Desktop, called SFCFix.txt; Open the file, then copy and paste its content in your next reply; SFCFix.zip
I managed to source the missing manifests, lucky you! Usually, files from that particuliar update are hard to find since it's being modified every week, re-issued and replaced in the Microsoft Download Center. SFCFix - Fix Time WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to download and execute a SFCFix fix, and provide the log. Download SFCFix and move the executable on your Desktop; Download the attached SFCFix.zip and move the archive to your Desktop; Note: Make sure that the file is named SFCFix.zip, do not rename it. Save any work you have open, and close every programs; Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it; SFCFix will launch, let it complete; Once done, a file will appear on your Desktop, called SFCFix.txt; Open the file, then copy and paste its content in your next reply; SFCFix.zip
G GuyWithProblem1 Member Joined Sep 21, 2015 Posts 23 Oct 10, 2015 #32 Thank you for tracking them down. How did they get corrupt or go missing in the first place on my computer? Updates that secretly failed? SFCFix log: https://www.dropbox.com/s/wzxrjmjqofeb59q/SFCFix.txt?dl=0
Thank you for tracking them down. How did they get corrupt or go missing in the first place on my computer? Updates that secretly failed? SFCFix log: https://www.dropbox.com/s/wzxrjmjqofeb59q/SFCFix.txt?dl=0
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 10, 2015 #33 Usually, it's because of hard drive or RAM corruption. A bad Windows Update install is also possible. Now let's run DISM once more to see if it still reports corrupt files. DISM - Fixing Component Store Corruption Follow the instructions below to run a DISM operation on your system. On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: DISM /Online /Cleanup-Image /RestoreHealth Let the scan run until the end (100%). Depending on your system, it can take some time; Copy the C:\Windows\Logs\DISM folder and C:\Windows\Logs\CBS\CBS.log file on your Desktop, then right-click on it, go to Send to... and select Compressed .zip archive; Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the DISM scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.
Usually, it's because of hard drive or RAM corruption. A bad Windows Update install is also possible. Now let's run DISM once more to see if it still reports corrupt files. DISM - Fixing Component Store Corruption Follow the instructions below to run a DISM operation on your system. On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: DISM /Online /Cleanup-Image /RestoreHealth Let the scan run until the end (100%). Depending on your system, it can take some time; Copy the C:\Windows\Logs\DISM folder and C:\Windows\Logs\CBS\CBS.log file on your Desktop, then right-click on it, go to Send to... and select Compressed .zip archive; Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the DISM scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.
G GuyWithProblem1 Member Joined Sep 21, 2015 Posts 23 Oct 10, 2015 #34 100% finish with same source file error code, here's the new log: https://www.dropbox.com/s/3xxqj9h6e6f1u8n/dism.log?dl=0
100% finish with same source file error code, here's the new log: https://www.dropbox.com/s/3xxqj9h6e6f1u8n/dism.log?dl=0
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 10, 2015 #35 I need both the DISM.log and CBS.log please :)
G GuyWithProblem1 Member Joined Sep 21, 2015 Posts 23 Oct 10, 2015 #36 Sorry here's the CBS log also: https://www.dropbox.com/s/0skn6ipah52j8r6/CBS.log?dl=0 ? Also, I saw in another thread that an analyst suggested upgrading to Windows 10 if already thinking about it. Would that be something that would fix my problems or would I still have hard drive/RAM corruptions?
Sorry here's the CBS log also: https://www.dropbox.com/s/0skn6ipah52j8r6/CBS.log?dl=0 ? Also, I saw in another thread that an analyst suggested upgrading to Windows 10 if already thinking about it. Would that be something that would fix my problems or would I still have hard drive/RAM corruptions?
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 10, 2015 #37 Looks like I missed one payload. Yes, upgrading to Windows 10 would fix your current issue, even thought we should be done after that replacement. SFCFix - Fix Time WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to download and execute a SFCFix fix, and provide the log. Download SFCFix and move the executable on your Desktop; Download the attached SFCFix.zip and move the archive to your Desktop; Note: Make sure that the file is named SFCFix.zip, do not rename it. Save any work you have open, and close every programs; Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it; SFCFix will launch, let it complete; Once done, a file will appear on your Desktop, called SFCFix.txt; Open the file, then copy and paste its content in your next reply; SFCFix.zip
Looks like I missed one payload. Yes, upgrading to Windows 10 would fix your current issue, even thought we should be done after that replacement. SFCFix - Fix Time WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to download and execute a SFCFix fix, and provide the log. Download SFCFix and move the executable on your Desktop; Download the attached SFCFix.zip and move the archive to your Desktop; Note: Make sure that the file is named SFCFix.zip, do not rename it. Save any work you have open, and close every programs; Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it; SFCFix will launch, let it complete; Once done, a file will appear on your Desktop, called SFCFix.txt; Open the file, then copy and paste its content in your next reply; SFCFix.zip
G GuyWithProblem1 Member Joined Sep 21, 2015 Posts 23 Oct 10, 2015 #38 Well that's good because I'm not sure yet if I want to upgrade or even can. Here's the latest log: https://www.dropbox.com/s/wzxrjmjqofeb59q/SFCFix.txt?dl=0
Well that's good because I'm not sure yet if I want to upgrade or even can. Here's the latest log: https://www.dropbox.com/s/wzxrjmjqofeb59q/SFCFix.txt?dl=0
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 10, 2015 #39 Alright, let's run SFC to see if the replacement is accepted. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
Alright, let's run SFC to see if the replacement is accepted. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
G GuyWithProblem1 Member Joined Sep 21, 2015 Posts 23 Oct 10, 2015 #40 Seems to have completed successfully finally! https://www.dropbox.com/s/4tw7a1tpg6pd3bm/cbs.txt?dl=0 Did not find any integrity violations.
Seems to have completed successfully finally! https://www.dropbox.com/s/4tw7a1tpg6pd3bm/cbs.txt?dl=0 Did not find any integrity violations.