Thanks for the info. Please do the following.
Step#1 - Uninstall/Re-Install Update
1. Click your
Start button and select
Control Panel
2. Click the
Programs link.
3. Click the
View installed updates link.
4. In the Search Installed Updates field in the upper right corner of the screen, type in
KB2800095
5. If found, please select the update and choose Uninstall. Reboot if prompted.
6. If it was found and uninstalled then please download the update from
here and re-install. Reboot if prompted.
Only do Step#2 if Step#1 was successful.
Step#2 - System Update Readiness Tool (SUR)
1. Download and run the following
file.
2. When it asks you if you wish to install, please answer yes.
Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an
Installation Complete screen when it's done running.
4. Please attach the log from the following location.
C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as
Dropbox or
One Drive or
SendSpace and just provide the link.