[SOLVED] Cannot install Cumulative Updates on Server - Again

ebertandy03 · Apr 20, 2024

Gary was very helpful in getting cumulative updates installed on my server in my last post. Unfortunately, this has come up with April 2024 cumulative updates just today. Getting the same error message.

Attached my CBS.log.

Thank you

ebertandy03 · Apr 20, 2024

For reference, previous post is [SOLVED] - Problem installing Cumulative Updates on Server 2019

Same Server

Gary R · Apr 20, 2024

Sorry to hear you're having problems.

Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
The file will likely be too large to upload here, if so please upload to a file sharing service.
Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

Please post me the link to the file

ebertandy03 · Apr 20, 2024

Nice to hear from you again Gary! Sorry to still have issues.

Here is the link

Components

Gary R · Apr 20, 2024

No problem, from what I've seen in your log so far, the problem is still related to the japanese language package, but different items to the ones we fixed last time.

Just need to have a look at the current state of your COMPONENTS hive before doing anything.

May take me a while to look it over, and it's getting late where I am, so probably tomorrow morning before I get back to you.

Gary R · Apr 21, 2024

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download SFCFix.exe and save it to your desktop.
Download the attachment SFCFix.zip and also save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt
Open the file, then copy and paste its content in your next reply.

Next ...

Click Search button and type Command Prompt
From the results, right click on the Command Prompt icon, and select Run as administrator
A Command Window will open.
Copy paste the command below into it, then press Enter
Dism /Online /Cleanup-Image /RestoreHealth
Once DISM has finished running ...
- Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
If the file is too large, upload it to a file sharing service, and post me the link.
Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

ebertandy03 · Apr 21, 2024

SFCFix version 3.0.2.1 by niemiro.
Start time: 2024-04-21 01:52:41.502
Microsoft Windows Server 10 Build 17763 - amd64
Using .zip script file at C:\Users\administrator.TCK0\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_microsoft-windows-sms.resources_31bf3856ad364e35_10.0.17763.1911_ja-jp_328e3c687db774fd\Microsoft.StorageMigration.Service.resources.dll
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_microsoft-windows-sms.resources_31bf3856ad364e35_10.0.17763.1911_ja-jp_328e3c687db774fd
Successfully took permissions for file or folder C:\Windows\WinSxS\Manifests\amd64_microsoft-windows-sms.resources_31bf3856ad364e35_10.0.17763.1911_ja-jp_328e3c687db774fd.manifest

Successfully created directory tree \\?\C:\Windows\WinSxS\amd64_microsoft-windows-sms.resources_31bf3856ad364e35_10.0.17763.1911_ja-jp_328e3c687db774fd\r.
Successfully created directory tree \\?\C:\Windows\WinSxS\amd64_microsoft-windows-sms.resources_31bf3856ad364e35_10.0.17763.1911_ja-jp_328e3c687db774fd\f.

Successfully copied file C:\Users\administrator.TCK0\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-sms.resources_31bf3856ad364e35_10.0.17763.1911_ja-jp_328e3c687db774fd\Microsoft.StorageMigration.Service.resources.dll to C:\Windows\WinSxS\amd64_microsoft-windows-sms.resources_31bf3856ad364e35_10.0.17763.1911_ja-jp_328e3c687db774fd\Microsoft.StorageMigration.Service.resources.dll.
Successfully copied file C:\Users\administrator.TCK0\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-sms.resources_31bf3856ad364e35_10.0.17763.1911_ja-jp_328e3c687db774fd\Microsoft.StorageMigration.ServiceResource.dll.mui to C:\Windows\WinSxS\amd64_microsoft-windows-sms.resources_31bf3856ad364e35_10.0.17763.1911_ja-jp_328e3c687db774fd\Microsoft.StorageMigration.ServiceResource.dll.mui.
Successfully copied file C:\Users\administrator.TCK0\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-sms.resources_31bf3856ad364e35_10.0.17763.1911_ja-jp_328e3c687db774fd\r\Microsoft.StorageMigration.ServiceResource.dll.mui to C:\Windows\WinSxS\amd64_microsoft-windows-sms.resources_31bf3856ad364e35_10.0.17763.1911_ja-jp_328e3c687db774fd\r\Microsoft.StorageMigration.ServiceResource.dll.mui.
Successfully copied file C:\Users\administrator.TCK0\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-sms.resources_31bf3856ad364e35_10.0.17763.1911_ja-jp_328e3c687db774fd\f\Microsoft.StorageMigration.ServiceResource.dll.mui to C:\Windows\WinSxS\amd64_microsoft-windows-sms.resources_31bf3856ad364e35_10.0.17763.1911_ja-jp_328e3c687db774fd\f\Microsoft.StorageMigration.ServiceResource.dll.mui.
Successfully copied file C:\Users\administrator.TCK0\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-sms.resources_31bf3856ad364e35_10.0.17763.1911_ja-jp_328e3c687db774fd.manifest to C:\Windows\WinSxS\Manifests\amd64_microsoft-windows-sms.resources_31bf3856ad364e35_10.0.17763.1911_ja-jp_328e3c687db774fd.manifest.

Successfully restored ownership for C:\Windows\WinSxS\amd64_microsoft-windows-sms.resources_31bf3856ad364e35_10.0.17763.1911_ja-jp_328e3c687db774fd\Microsoft.StorageMigration.Service.resources.dll
Successfully restored permissions on C:\Windows\WinSxS\amd64_microsoft-windows-sms.resources_31bf3856ad364e35_10.0.17763.1911_ja-jp_328e3c687db774fd\Microsoft.StorageMigration.Service.resources.dll
Successfully restored ownership for C:\Windows\WinSxS\amd64_microsoft-windows-sms.resources_31bf3856ad364e35_10.0.17763.1911_ja-jp_328e3c687db774fd
Successfully restored permissions on C:\Windows\WinSxS\amd64_microsoft-windows-sms.resources_31bf3856ad364e35_10.0.17763.1911_ja-jp_328e3c687db774fd
Successfully restored ownership for C:\Windows\WinSxS\Manifests\amd64_microsoft-windows-sms.resources_31bf3856ad364e35_10.0.17763.1911_ja-jp_328e3c687db774fd.manifest
Successfully restored permissions on C:\Windows\WinSxS\Manifests\amd64_microsoft-windows-sms.resources_31bf3856ad364e35_10.0.17763.1911_ja-jp_328e3c687db774fd.manifest
PowerCopy:: directive completed successfully.

RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-sms.resources_31bf3856ad364e35_10.0.17763.1911_ja-jp_328e3c687db774fd.

Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-sms.resources_31bf3856ad364e35_10.0.17763.1911_ja-jp_328e3c687db774fd.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-sms.resources_31bf3856ad364e35_10.0.17763.1911_ja-jp_328e3c687db774fd.
RegistryScript:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 120 datablocks.
Finish time: 2024-04-21 01:52:43.643
Script hash: okebsDADcx/+btq2NsiqpZc7fs9WIjqc2UyOqxBNn58=
----------------------EOF-----------------------

Gary R · Apr 21, 2024

Please try updating your computer.

If successful please let me know.

If not, please post the CBS.log created after your update attempt.

ebertandy03 · Apr 22, 2024

That appeared to do it (I think). It let me install the update. Upon reboot, it stayed on the 100% Complete update screen (See Attached 1) for a LONG while, then rebooted again.

Gave me a message about updates not being applied. Went into Update History and see that the update failed (See attachment 2)

However, on subsequent check for updates, it does not show up. (See attachment 3)

Maybe it was already applied and didn't know it or something. I will keep tabs on it (Maybe have to wait until May Cumulative updates to see if they go through successfully) and will report back.

Once again, Thank you Gary. Much appreciated as before!!!!!!!!

Gary R · Apr 22, 2024

I'd like to check to see what updates you have installed on your machine, just as a check.

Please do the following ....

Click on search and type ... Command
- Select Command Prompt
- Select Run as Administrator
Allow any UAC prompt
Now copy/paste the following command to the command prompt ....
wmic qfe list > "%userprofile%\desktop\updatelist.txt"
Hit Enter
Close the Command Prompt Window
A file named updatelist.txt should be on your desktop.
Please post it, or attach it to your next reply.

ebertandy03 · Apr 22, 2024

Caption CSName Description FixComments HotFixID InstallDate InstalledBy InstalledOn Name ServicePackInEffect Status
Microsoft Support Server Update KB5036610 NT AUTHORITY\SYSTEM 4/20/2024
Microsoft Support Server Update KB4486153 DomainAdmin 7/15/2023
Microsoft Support Server Security Update KB4512577 9/7/2019
Microsoft Support Server Security Update KB4535680 NT AUTHORITY\SYSTEM 7/16/2022
KB4577586: Update for the removal of Adobe Flash Player: October 27, 2020 - Microsoft Support Server Update KB4577586 NT AUTHORITY\SYSTEM 11/21/2022
KB4589208: Intel microcode updates for Windows 10, version 1809 and Windows Server 2019 - Microsoft Support Server Update KB4589208 NT AUTHORITY\SYSTEM 7/16/2022
KB5005112: Servicing stack update for Windows 10, version 1809: August 10, 2021 - Microsoft Support Server Security Update KB5005112 NT AUTHORITY\SYSTEM 5/11/2022
KB5012170: Security update for Secure Boot DBX - Microsoft Support Server Security Update KB5012170 NT AUTHORITY\SYSTEM 8/20/2022
December 14, 2021—KB5008218 (OS Build 17763.2366) - Microsoft Support Server Security Update KB5008218 NT AUTHORITY\SYSTEM 4/22/2024
Server Security Update KB5008287 NT AUTHORITY\SYSTEM 5/12/2022
Server Update KB5009642 DomainAdmin 2/23/2024
Server Update KB5012675 NT AUTHORITY\SYSTEM 5/18/2022
Server Update KB5014031 NT AUTHORITY\SYSTEM 6/19/2022
Server Update KB5014797 NT AUTHORITY\SYSTEM 7/16/2022
Server Update KB5015896 NT AUTHORITY\SYSTEM 8/20/2022
Server Security Update KB5020374 NT AUTHORITY\SYSTEM 11/19/2022
Server Security Update KB5023789 NT AUTHORITY\SYSTEM 3/19/2023
Server Security Update KB5028316 NT AUTHORITY\SYSTEM 7/16/2023
Server Security Update KB5030505 NT AUTHORITY\SYSTEM 10/14/2023
Server Security Update KB5031589 NT AUTHORITY\SYSTEM 10/14/2023
Server Security Update KB5032306 NT AUTHORITY\SYSTEM 12/16/2023
Server Security Update KB5035963 NT AUTHORITY\SYSTEM 3/17/2024
Server Security Update KB5037017 NT AUTHORITY\SYSTEM 4/20/2024

Gary R · Apr 22, 2024

So looks like the April 2024 update installed OK (KB5036610) for .Net Framework 3.5 and 4.8

But not the April 2024 Cumulative Update... KB5036896

So please do the following ....

Download: windows10.0-kb5036896-x64_57eaad3d6f3738831f3f8c6bdf7a77df618429c2.msu
Copy the MSU file to your desktop.
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enterafter each
- cd %userprofile%\Desktop
- expand windows10.0-kb5036896-x64_57eaad3d6f3738831f3f8c6bdf7a77df618429c2.msu -f:* %userprofile%\Desktop
- DISM.exe /Online /Add-Package /PackagePath:%userprofile%\Desktop\windows10.0-kb5036896-x64.cab
You should receive the message: The operation completed successfully.
Make sure to allow the computer to restart if prompted.
If you receive any other message:
- Post a screenshot of the Command Prompt window.
- Zip and attach the file C:\Windows\\Logs\CBS\CBS.log

ebertandy03 · Apr 22, 2024

Will do. I will do this tonight (after work hours). Will reply back on the results. Thank you Gary!

Gary R · Apr 22, 2024

You're welcome.

Talk to you later.

ebertandy03 · Apr 24, 2024

The update was successful. Rebooted Server. Successfully rebooted. Took a while to apply update.

Is there anything else you wanted to try before we wait for May CUs?

Much appreciated Gary!

Gary R · Apr 24, 2024

No, I think you're good to go, and hopefully your May update should go smoothly.

ebertandy03 · Apr 24, 2024

I appreciate it Gary! Onward and Upward!

Gary R · Apr 24, 2024

You're welcome. Glad we could help.

[SOLVED] Cannot install Cumulative Updates on Server - Again

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