G googamagooga New member Joined Jul 6, 2015 Posts 3 Jul 6, 2015 #1 Hi Folks I recently replaced a standard SATA HDD in my PC to an SSD and reinstalled Win7 32 bit onto the drive. Since installing I have had issues with Blue Screens and/or the system would just freeze IN some cases If I were watching a video, the video would continue to play but nothing else was responsive. This has only begun since I installed the SSD. Attached are the two files for reports as required (perfmon and SysnativeFileCollectionApp). Any assistance would be greatly appreciated. Thanks in advance. Regards Ivan Attachments perfmon output.zip 169.9 KB · Views: 1 SysnativeFileCollectionApp.zip 1.2 MB · Views: 2
Hi Folks I recently replaced a standard SATA HDD in my PC to an SSD and reinstalled Win7 32 bit onto the drive. Since installing I have had issues with Blue Screens and/or the system would just freeze IN some cases If I were watching a video, the video would continue to play but nothing else was responsive. This has only begun since I installed the SSD. Attached are the two files for reports as required (perfmon and SysnativeFileCollectionApp). Any assistance would be greatly appreciated. Thanks in advance. Regards Ivan
G googamagooga New member Joined Jul 6, 2015 Posts 3 Jul 6, 2015 #2 Sorry I meant to add the following info regarding system specs Desktop PC. Built at local Computer shop 18 months ago Win7 Ultimate 32 Bit Nothing was installed. Win7 loaded to new SSD purchased System had been running same version of Win7 on standard HDD with no issues Full retail version. Installed via CD SSD - 2 weeks old CPU Intel I5 No Video card Motherboard - ASUS P8H77 Power Supply (unsure as inside tower PC)
Sorry I meant to add the following info regarding system specs Desktop PC. Built at local Computer shop 18 months ago Win7 Ultimate 32 Bit Nothing was installed. Win7 loaded to new SSD purchased System had been running same version of Win7 on standard HDD with no issues Full retail version. Installed via CD SSD - 2 weeks old CPU Intel I5 No Video card Motherboard - ASUS P8H77 Power Supply (unsure as inside tower PC)
cluberti Senior Member Staff member Joined Mar 2, 2012 Posts 443 Location Redmond Jul 6, 2015 #3 Note that if your system is crashing, it's not creating .dmp files. You will want to make sure to read/follow this to get your system to create .dmp files for analysis.
Note that if your system is crashing, it's not creating .dmp files. You will want to make sure to read/follow this to get your system to create .dmp files for analysis.
G googamagooga New member Joined Jul 6, 2015 Posts 3 Jul 6, 2015 #4 cluberti said: Note that if your system is crashing, it's not creating .dmp files. You will want to make sure to read/follow this to get your system to create .dmp files for analysis. Click to expand... Thanks for the reply. Sorry but I don't understand how I get the dump files you require?? I read the info at the link you provided but did not understand. Thanks for further assistance.
cluberti said: Note that if your system is crashing, it's not creating .dmp files. You will want to make sure to read/follow this to get your system to create .dmp files for analysis. Click to expand... Thanks for the reply. Sorry but I don't understand how I get the dump files you require?? I read the info at the link you provided but did not understand. Thanks for further assistance.
cluberti Senior Member Staff member Joined Mar 2, 2012 Posts 443 Location Redmond Jul 6, 2015 #5 Try this instead: https://www.sophos.com/en-us/support/knowledgebase/111474.aspx