[SOLVED] mstsc issue, cbs.log attached

deity · Feb 6, 2014

trying to establish a remote connection from my home win8_x64 pc to my win7_x64 vds causes mstsc.exe to crash during my session which never gets higher than 10-20 seconds. error below.

Code:

Problem signature:  Problem Event Name:	APPCRASH
  Application Name:	mstsc.exe
  Application Version:	6.2.9200.16465
  Application Timestamp:	50b422f2
  Fault Module Name:	ntdll.dll
  Fault Module Version:	6.2.9200.16579
  Fault Module Timestamp:	51637f77
  Exception Code:	c0000005
  Exception Offset:	0000000000005521
  OS Version:	6.2.9200.2.0.0.256.4
  Locale ID:	1033
  Additional Information 1:	ddba
  Additional Information 2:	ddba34046f1ad30d228ff2641bb698a4
  Additional Information 3:	fb99
  Additional Information 4:	fb99cb4b4b7266b436f02d2769953d12


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ive done a sfc /scannow and it comes up with

Code:

Windows Resource Protection found corrupt files but was unable to fix someof them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

bla bla and in case im not familiar with this stuff, im looking for a help with this cbs.log file. ive already accessed with notepad but have no clue what may be wrong and how to fix it.View attachment CBS.zip

Tekno Venus · Feb 6, 2014

Hello,

The corruption SFC is detecting is minor, and doesn't normally cause issues.

Please see my guide here to fix it: https://www.sysnative.com/forums/wi...prncacla-inf-corruptions-windows-8-8-1-a.html

Stephen

deity · Feb 6, 2014

is it possible that this minor corruption is the cause of mstsc continious crashes

Tekno Venus · Feb 6, 2014

Perhaps. Work through the guide and see how the computer performs afterwards.

Stephen

deity · Feb 6, 2014

sure. tyvm for your kind detailed response

deity · Feb 6, 2014

ive fixed the cbs.log issue, but, unfortunately it doesnt solve my problem with rdp-connection. mstsc still keeps crashing. shall i submit a new topic or someone is able to help me right here?

deity · Feb 6, 2014

solved.
completely turned off remote audio feature as i noticed it crashes after trying to play something in explorer or iexplore
thank you anyways. cheers

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Tekno Venus · Feb 7, 2014

That's fantastic! Thank you for letting us know how you solved it in the end, that will be useful information to other people reading this thread.

Regards,
Stephen

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[SOLVED] mstsc issue, cbs.log attached

deity

Member

Tekno Venus

Senior Administrator, Developer

deity

Member

Tekno Venus

Senior Administrator, Developer

deity

Member

deity

Member

deity

Member

Tekno Venus

Senior Administrator, Developer