L Lylie New member Joined Jul 2, 2013 Posts 4 Jul 2, 2013 #1 Good Evening all, Thanks first of all for taking the time to read this post, I do truly appreciate it, here is my issue: I have my uncles computer which I am trying to recover since he had issues with windows updates (truth be told I think he shutdown during the update process) I am unable to 'Repair computer' as it keeps failing due to winload.exe being corrupt ( the file IS physically there and there are no alternatives there i.e. winload~1.exe) Upon searching for solutions to this I found someone stating to try an sfc /scannow which I tried but got told there are issues which it cannot fix, please see below the log (compressed as requested) The bottom line I suppose is I would like to wipe the machine back to factory settings however in order todo this I need to be able to boot the recovery discs which it won't do, due to the above issue Many thanks in advance for your help Alex View attachment CBS.zip
Good Evening all, Thanks first of all for taking the time to read this post, I do truly appreciate it, here is my issue: I have my uncles computer which I am trying to recover since he had issues with windows updates (truth be told I think he shutdown during the update process) I am unable to 'Repair computer' as it keeps failing due to winload.exe being corrupt ( the file IS physically there and there are no alternatives there i.e. winload~1.exe) Upon searching for solutions to this I found someone stating to try an sfc /scannow which I tried but got told there are issues which it cannot fix, please see below the log (compressed as requested) The bottom line I suppose is I would like to wipe the machine back to factory settings however in order todo this I need to be able to boot the recovery discs which it won't do, due to the above issue Many thanks in advance for your help Alex View attachment CBS.zip
jcgriff2 Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.) Staff member Joined Feb 19, 2012 Posts 21,542 Location New Jersey Shore Jul 2, 2013 #2 H - What make/model s the system? There should be no problem booting from the Recovery disc unless it is bad or there is a hardware issue (failure). Where did you get the recovery discs from? Have you tried Recovery using the HDD Recovery partition? Regards. . . jcgriff2
H - What make/model s the system? There should be no problem booting from the Recovery disc unless it is bad or there is a hardware issue (failure). Where did you get the recovery discs from? Have you tried Recovery using the HDD Recovery partition? Regards. . . jcgriff2
L Lylie New member Joined Jul 2, 2013 Posts 4 Jul 3, 2013 #3 jcgriff2 said: H - What make/model s the system? There should be no problem booting from the Recovery disc unless it is bad or there is a hardware issue (failure). Where did you get the recovery discs from? Have you tried Recovery using the HDD Recovery partition? Regards. . . jcgriff2 Click to expand... Good Morning and thanks for your reply, its a Dell Inspiron 1545 - I created the boot discs from within windows itself I am unable to use the recovery partition as the steps involve 'Repair your computer' however I get the winload.exe error when I try to access it Thanks in advance Alex
jcgriff2 said: H - What make/model s the system? There should be no problem booting from the Recovery disc unless it is bad or there is a hardware issue (failure). Where did you get the recovery discs from? Have you tried Recovery using the HDD Recovery partition? Regards. . . jcgriff2 Click to expand... Good Morning and thanks for your reply, its a Dell Inspiron 1545 - I created the boot discs from within windows itself I am unable to use the recovery partition as the steps involve 'Repair your computer' however I get the winload.exe error when I try to access it Thanks in advance Alex
jcgriff2 Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.) Staff member Joined Feb 19, 2012 Posts 21,542 Location New Jersey Shore Jul 3, 2013 #4 Do you have Dell recovery discs? https://www.sysnative.com/forums/windows-7-|-windows-vista/3716-oem-windows-replacement-media.html RE: HDD Recovery partition -- are you pressing Ctrl + F11 per instructions? http://en.community.dell.com/support-forums/laptop/f/3518/t/19330540.aspx
Do you have Dell recovery discs? https://www.sysnative.com/forums/windows-7-|-windows-vista/3716-oem-windows-replacement-media.html RE: HDD Recovery partition -- are you pressing Ctrl + F11 per instructions? http://en.community.dell.com/support-forums/laptop/f/3518/t/19330540.aspx
L Lylie New member Joined Jul 2, 2013 Posts 4 Jul 3, 2013 #5 Ctrl + F11 is for windows XP, this is windows 7, didn't come with any recovery discs unfotunately, the instructions mentioned using local datasafe backup which is how i created the backup cd. When I reboot and run the CD I get 'Windows is loading files' with the loading bar, when it gets to the end I get the error regarding winload.exe, driving me insane to say the least
Ctrl + F11 is for windows XP, this is windows 7, didn't come with any recovery discs unfotunately, the instructions mentioned using local datasafe backup which is how i created the backup cd. When I reboot and run the CD I get 'Windows is loading files' with the loading bar, when it gets to the end I get the error regarding winload.exe, driving me insane to say the least
jcgriff2 Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.) Staff member Joined Feb 19, 2012 Posts 21,542 Location New Jersey Shore Jul 3, 2013 #6 I would suggest contacting Dell for replacement media - http://support.dell.com/support/top...s&cs=19&l=en&s=dhs&redirect=1&DoNotRedirect=y The cost is ~$25 - $30
I would suggest contacting Dell for replacement media - http://support.dell.com/support/top...s&cs=19&l=en&s=dhs&redirect=1&DoNotRedirect=y The cost is ~$25 - $30