1. #1

    Windows Update Error 0x80070490


    Hi all
    Windows updates KB2813170
    KB976932 will not update error code 80070490 (CBS file corrupted windows unable to fix use install discs to repair.Computer didnt come with install discs) have tried various advice with no success can anyone help
    Have tried installing with various methods all anti virus etc turned off ,in safe mode ,off line with downloaded file and
    microsoft fix it :
    wuFISC34291940769141899.1.1 wu.RNP.349191322100668.2.1
    wu.RNP.35294120662455939.1.1
    windows trouble shooter.Have tried installing with windows ISO file but wont finish install until I Install SP1(KB 976932)
    Any help appreciated




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  2. #2
    jcgriff2's Avatar
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        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
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    re: Windows Update Error 0x80070490

    Quote Originally Posted by Ratso View Post
    .. . Computer didnt come with install discs) ....

    . . .Have tried installing with windows ISO file but wont finish install..
    Hi -

    Where did the Windows 7 ISO come from?

    It is the likely cause of the 0x80070490 error here. You need to obtain Windows 7 recovery media from the OEM system manufacturer (typical cost is ~$30) -

    http://www.sysnative.com/forums/wind...ent-media.html

    Info on 0x80070490 from Microsoft recommends the repair/install that you tried -

    I would suggest purchasing the recovery discs, backing up your files, formatting the HDD with KillDisk, then reinstall with the OEM discs.

    Regards. . .

    jcgriff2

    BSOD Posting Instructions - Windows 10, 8.1, 8, 7 & Vista ` ` `Carrona Driver Reference Table (DRT)
    https://www.sysnative.com/
    Sysnative Hex-Decimal-UNIX Date Conversion

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  3. #3

    Re: Windows Update Error 0x80070490

    Hi Jc
    I downloaded it from windows seven forum Official Windows 7 SP1 ISO Image Downloads
    The error code comes from updating the two service packs

  4. #4
    tom982's Avatar
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    Re: Windows Update Error 0x80070490

    Hi Rasto,

    I have moved your thread into the Windows Update forum so we can keep track of it easily :)

    Can you post your CBS folder please:

    Export CBS folder

    1. Click the Start button then click Computer.
    2. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
    3. Find and double click on the Logs folder.
    4. Right-click on the CBS folder, and select Copy.
    5. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
    6. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
    7. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.


    Tom

  5. #5

    Re: Windows Update Error 0x80070490

    Hi Tom struggling to upload CBS.zip file its 14MB in size
    RatsoAttachment 4273

  6. #6
    jcgriff2's Avatar
    Join Date
    Feb 2012
    Location
    New Jersey Shore
    Posts
    15,843
    • specs System Specs
      • Manufacturer:
        HP
      • Model Number:
        HP ENVY TouchSmart 17-j130us Notebook - E8A04UA
      • Motherboard:
        HP Insyde 720265-501 6050A2549501-MB-A02
      • CPU:
        Intel Core i7-4700MQ Processor with Turbo Boost up to 3.4GHz.
      • Memory:
        12GB DDR3L SDRAM (2 DIMM)
      • Graphics:
        Intel HD graphics 4600 with up to 1792MB total graphics memory
      • Sound Card:
        Beats Audio quad speakers and two subwoofers
      • Hard Drives:
        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
      • Disk Drives:
        Hitachi 500 GB SSD; 7 TB USB External
      • Power Supply:
        90w
      • Case:
        Laptop
      • Display:
        17.3-inch diagonal HD+ BrightView LED-backlit touchscreen display (1600 x 900)
      • Operating System:
        Windows 8.1

    Re: Windows Update Error 0x80070490

    Hi -

    ZIP attachments are limited to 7.15 MB; hence the reason the 14 MB zip file would not attach. The attachment to your last post is invalid (likely corrupted).

    The Digital River (DR) Windows ISOs that you linked to are not valid for public download. The DR Windows ISO is the likely reason behind your problems installing Windows Updates.

    Did Windows 7 come pre-installed on your system? If so, obtain the replacement media per instructions in my last post -

    https://www.sysnative.com/forums/showthread.php?p=48436

    If you purchased a retail copy of Windows 7, contact Microsoft for replacement media -

    http://support.microsoft.com/kb/326246

    Regards. . .

    jcgriff2

    BSOD Posting Instructions - Windows 10, 8.1, 8, 7 & Vista ` ` `Carrona Driver Reference Table (DRT)
    https://www.sysnative.com/
    Sysnative Hex-Decimal-UNIX Date Conversion

    Has Sysnative Forums helped you?
    Please consider donating to help support the forum.
    Thank You!

    Microsoft MVP 2009-2015

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