[SOLVED] Windows 7 32bit - Failed updates & failed SFC

Dave Martinelli · Jan 12, 2019

Hello, this is my first message and I hope to do it well.
My Windows 7 32 bit can not search for or install updates, Windows Update shows error 80070002.
CheckSUR does not solve the problem.
Occurs since October 2018 since I started having system errors because of a faulty memory module that I removed.
SFC / scannow shows: Protection of Windows resources failed to perform the requested operation.

SFCFix shows:

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-01-12 11:48:17.507
Microsoft Windows 7 Service Pack 1 - x86
Not using a script file.

AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 2
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2019-01-12 11:51:25.766
----------------------EOF-----------------------

My CBS Log files are on: Download CBS.zip from Sendspace.com - send big files the easy way

I hope you can help me, thanks.

Regards

Sysnative Windows Update · Jan 15, 2019

Hello and welcome!

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service and just provide the link here.

Dave Martinelli · Jan 15, 2019

Hi SoftwareManiac, thank you very much for helping me!

Here is the link Download components.zip from Sendspace.com - send big files the easy way

Regards

Sysnative Windows Update · Jan 18, 2019

Hi!

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 32-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

Dave Martinelli · Jan 18, 2019

Hi SoftwareManiac,

Here is the Fixlog contents:

Fix result of Farbar Recovery Scan Tool (x86) Version: 16-01-2019 01
Ran by Admin (18-01-2019 11:55:48) Run:1
Running from C:\Users\Admin\Desktop
Loaded Profiles: Admin (Available Profiles: David & Admin)
Boot Mode: Normal

==============================================

fixlist content:
*****************
CreateRestorePoint:
cmd: reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
[-HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\96e31c72b71..fa218cec3f2_31bf3856ad364e35_6.1.7601.23306_f46179fdee7eee99]
[-HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\9ebb34ca76a..3af5acccc23_31bf3856ad364e35_6.1.7601.19106_823140a36b383752]

*****************

Restore point was successfully created.

========= reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS =========

La operaci¢n se complet¢ correctamente.

========= End of CMD: =========

HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\96e31c72b71..fa218cec3f2_31bf3856ad364e35_6.1.7601.23306_f46179fdee7eee99 => removed successfully.
HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\9ebb34ca76a..3af5acccc23_31bf3856ad364e35_6.1.7601.19106_823140a36b383752 => removed successfully.

==== End of Fixlog 11:56:27 ====

Regards

Sysnative Windows Update · Jan 18, 2019

Hi!

Does your SFC Scan work now?

Dave Martinelli · Jan 18, 2019

Hi!

After a reboot I tried SFC Scan but still showing: Protection of Windows resources failed to perform the requested operation.

Regards

Sysnative Windows Update · Jan 18, 2019

Attach CBS.log please.

Dave Martinelli · Jan 18, 2019

Hi SoftwareManiac!

Here is the log Download CBS.zip from Sendspace.com - send big files the easy way

Regards

Dave Martinelli · Jan 18, 2019

In case it helps you, new checkSUR.log shows:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2019-01-18 17:08

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Missing Deployment Key 0x00000000 96e31c72b71..fa218cec3f2_31bf3856ad364e35_6.1.7601.23306_f46179fdee7eee99 HKLM\Components\CanonicalData\Deployments
(f) CSI Missing Deployment Key 0x00000000 9ebb34ca76a..3af5acccc23_31bf3856ad364e35_6.1.7601.19106_823140a36b383752 HKLM\Components\CanonicalData\Deployments
(f) CSI C Mark Deployment Missing 0x00000000 c!96e31c72b71..Ba218cec3f2_31bf856ad364e35_6.17601.23306_f4619fdee7eee99 x86_96e31c72b716f0dd72882fa218cec3f2_31bf3856ad364e35_6.1.7601.23306_none_f46179fdee7eee99
(f) CSI C Mark Deployment Missing 0x00000000 c!9ebb34ca76a..3af5acccc23_31bf3856ad364e35_6.1.7601.19106_823140a36b38752 x86_microsoft-windows-font-truetype-sylfaen_31bf3856ad364e35_6.1.7601.19106_none_60c2b79a456697ed

Summary:
Seconds executed: 1129
Found 4 errors
CSI Missing Deployment Key Total count: 2
CSI C Mark Deployment Missing Total count: 2
=============================================

Regards

Sysnative Windows Update · Jan 18, 2019

Step 1 - Replace Components Hive Manually

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download COMPONENTS.ZIP and save to your desktop.
Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
Now we have the COMPONENTS file that we will be using to replace your current one.
Navigate to C:\Windows\System32\config
Right-click on the current COMPONENTS file and select rename. Rename it to COMPONENTS.bad.
Note: If you get an error that the file is in use, reboot your computer and then try again.
Take the file from the Components folder on your desktop and paste it into C:\Windows\System32\config

Dave Martinelli · Jan 19, 2019

Hi!

SFC Scan works again and no errors detected.

Windows update installed some updates but can´t install KB4480970 and KB4480955 by the 80070246 error.

SFCFIX log:

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-01-19 10:23:04.534
Microsoft Windows 7 Service Pack 1 - x86
Not using a script file.

AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 2
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2019-01-19 10:34:56.253
----------------------EOF-----------------------

CheckSUR.log:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2019-01-19 09:31

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI C Mark Deployment Missing 0x00000000 c!96e31c72b71..Ba218cec3f2_31bf856ad364e35_6.17601.23306_f4619fdee7eee99 x86_96e31c72b716f0dd72882fa218cec3f2_31bf3856ad364e35_6.1.7601.23306_none_f46179fdee7eee99
(f) CSI C Mark Deployment Missing 0x00000000 c!9ebb34ca76a..3af5acccc23_31bf3856ad364e35_6.1.7601.19106_823140a36b38752 x86_microsoft-windows-font-truetype-sylfaen_31bf3856ad364e35_6.1.7601.19106_none_60c2b79a456697ed

Summary:
Seconds executed: 1346
Found 2 errors
CSI C Mark Deployment Missing Total count: 2

====================================

Here is my CBS log: Download CBS.zip from Sendspace.com - send big files the easy way

Here is my Components Hive: Download components.zip from Sendspace.com - send big files the easy way

Regards

Sysnative Windows Update · Jan 25, 2019

Hi!

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 32-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Try updates and if any fail, attach CBS.log.

Dave Martinelli · Jan 27, 2019

Hi!

Windows Update still showing 80070246 error.

Here is Fixlog:

Fix result of Farbar Recovery Scan Tool (x86) Version: 26-01-2019
Ran by Admin (27-01-2019 12:00:06) Run:2
Running from C:\Users\Admin\Desktop
Loaded Profiles: Admin (Available Profiles: David & Admin)
Boot Mode: Normal

==============================================

fixlist content:
*****************
CreateRestorePoint:
cmd: reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
DeleteValue: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_96e31c72b716f0dd72882fa218cec3f2_31bf3856ad364e35_6.1.7601.23306_none_f46179fdee7eee99|c!96e31c72b71..Ba218cec3f2_31bf856ad364e35_6.17601.23306_f4619fdee7eee99
DeleteValue: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-font-truetype-sylfaen_31bf3856ad364e35_6.1.7601.19106_none_60c2b79a456697ed|c!9ebb34ca76a..3af5acccc23_31bf3856ad364e35_6.1.7601.19106_823140a36b38752
*****************

Restore point was successfully created.

========= reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS =========

La operaci¢n se complet¢ correctamente.

========= End of CMD: =========

"HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_96e31c72b716f0dd72882fa218cec3f2_31bf3856ad364e35_6.1.7601.23306_none_f46179fdee7eee99\\c!96e31c72b71..Ba218cec3f2_31bf856ad364e35_6.17601.23306_f4619fdee7eee99" => removed successfully.
"HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-font-truetype-sylfaen_31bf3856ad364e35_6.1.7601.19106_none_60c2b79a456697ed\\c!9ebb34ca76a..3af5acccc23_31bf3856ad364e35_6.1.7601.19106_823140a36b38752" => removed successfully.

==== End of Fixlog 12:01:08 ====

Here is CBS.zip: Download CBS.zip from Sendspace.com - send big files the easy way

Regards

Sysnative Windows Update · Jan 27, 2019

Great! Please run SURT again and attach CheckSUR.log.

Dave Martinelli · Jan 27, 2019

Hi!

CheckSUR log seems to be ok.

View attachment CheckSUR.log

Regards

Sysnative Windows Update · Jan 27, 2019

Okay. Please provide me with a fresh copy of your COMPONENTS hive.

Dave Martinelli · Jan 27, 2019

Hi!

Here is the components hive: Download components.zip from Sendspace.com - send big files the easy way

Regards

Sysnative Windows Update · Jan 27, 2019

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try running SFC Scan just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.

11908d1430506241-windows-updates-fail-repeatedly-stop-jpg

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log

Dave Martinelli · Jan 30, 2019

Hi!

SFC scan not failed.

Here is CBS.zip: Download CBS.zip from Sendspace.com - send big files the easy way

Here is LogFile.zip: Download Logfile.zip from Sendspace.com - send big files the easy way

Regards

[SOLVED] Windows 7 32bit - Failed updates & failed SFC

Member

Inactive

Member

Inactive

Attachments

Member

Inactive

Member

Inactive

Member

Member

Inactive

Attachments

Member

Inactive

Attachments

Member

Inactive

Member

Inactive

Member

Inactive

Member