1. #1

    [Win7SP1 64bit] Error 0x80070005 - Unable to install the monthly Quality Rollup

    Good evening everbody!

    Here some background informations:
    I do not remember when, but my Windows Updater refuse to update since few months. Interestingly only "Security Monthly Quality Rollup for Win7" and "Preview" of them are affected. Whenever I try to install them, it only reaches 15% during reboot, before I get "Failure configuring Windows 7 updates. Reverting changes."
    I've tried few tips from other sites and of course the Windows Update Troubleshooter too. But without any success so far. A manual installation was also useless.


    Thanks to this post I found this page. It's very similar to my problem. I've not tried BriansDrab solution on the second page yet, because "this fix is specific to the user in this thread". Nevertheless, since you folks found a fix for Nat I hope you can help me out too. Thank you in advance!
    Since my CBS folder was too large, I uploaded it to WeTransfer.


    Edit@:
    Seems like this user has the same problem.

    SFCFix.txt


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  2. #2
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    Re: [Win7SP1 64bit] Error 0x80070005 - Unable to install the monthly Quality Rollup

    Hello and welcome! Please start by temporarily uninstalling your security software with its removal tool and retrying updates.


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  3. #3

    Re: [Win7SP1 64bit] Error 0x80070005 - Unable to install the monthly Quality Rollup

    Hey!
    I only use Micrsoft Security Essentials as security software. As far as I know, this is the standard software. Can it be uninstalled at all?

  4. #4
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    Re: [Win7SP1 64bit] Error 0x80070005 - Unable to install the monthly Quality Rollup

    Yes, it can. Please remove it using the tool: Download Microsoft Security Essentials Removal Tool


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  5. #5

    Re: [Win7SP1 64bit] Error 0x80070005 - Unable to install the monthly Quality Rollup

    Quote Originally Posted by softwaremaniac View Post
    Hello and welcome! Please start by temporarily uninstalling your security software with its removal tool and retrying updates.
    Quote Originally Posted by softwaremaniac View Post
    Yes, it can. Please remove it using the tool: Download Microsoft Security Essentials Removal Tool
    Done.
    Unfortunately nothing has changed. It's still dropping at 15%.

  6. #6
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        Gigabyte GTX 1080 G1 Gaming 8 GB
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        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
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    Re: [Win7SP1 64bit] Error 0x80070005 - Unable to install the monthly Quality Rollup

    Can you please provide CBS.log and C:\Windows\Inf\setupapi.dev.log.


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  7. #7

    Re: [Win7SP1 64bit] Error 0x80070005 - Unable to install the monthly Quality Rollup

    Of course. Here.

  8. #8
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      • Motherboard:
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      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
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        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: [Win7SP1 64bit] Error 0x80070005 - Unable to install the monthly Quality Rollup

    It appears there is an error with your audio driver.

    Code:
    inf:                          ServiceBinary=C:\Windows\system32\drivers\HdAudio.sys  (hdaudio.inf line 86)
         inf:                          DisplayName="Microsoft 1.1 UAA-Funktionstreiber für High Definition Audio-Dienst"  (hdaudio.inf line 82)
    !!!  dvi:                          Add Service: Failed to open service control manager.
    !!!  inf:                     {Install Inf Section [HdAudModel.Services] exit(0x0000045b)}
    !!!  dvi:                     Error while installing services.
    !!!  dvi:                     Cleaning up failed installation
         dvi:                {Install DEVICE exit (0x0000045b)}
    !!!  dvi:                Cleaning up failed installation (0000045b)
    !!!  dvi:           Class installer: failed(0x0000045b)!
         dvi:           CoInstaller 1: Enter (Post Processing) 18:41:11.261
         dvi:           CoInstaller 1: Exit (Post Processing)
         dvi:      {DIF_INSTALLDEVICE - exit(0x0000045b)} 18:41:11.261
    !!!  ndv:      Error(0000045b) installing device!
         ndv:      Device install status=0x0000045b
         ndv:      Performing device install final cleanup...
    !    ndv:      Queueing up error report since device installation failed...
         ndv: {Core Device Install - exit(0x0000045b)} 18:41:11.261
         dvi: {DIF_DESTROYPRIVATEDATA} 18:41:11.261
         dvi:      CoInstaller 1: Enter 18:41:11.261
         dvi:      CoInstaller 1: Exit
         dvi:      Class installer: Enter 18:41:11.261
         dvi:      Class installer: Exit
         dvi:      Default installer: Enter 18:41:11.261
         dvi:      Default installer: Exit
         dvi: {DIF_DESTROYPRIVATEDATA - exit(0xe000020e)} 18:41:11.261
         ump: Server install process exited with code 0x0000045b 18:41:11.526
    <<<  Section end 2019/01/11 18:41:11.526
    <<<  [Exit status: FAILURE(0x0000045b
    Try manually updating it through Device Manager.


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  9. #9

    Re: [Win7SP1 64bit] Error 0x80070005 - Unable to install the monthly Quality Rollup

    That's weird. However, I updated my audio driver and tryed again. Same result, nothing changed.

    CBS.log and setupapi.dev

  10. #10
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      • Motherboard:
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      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: [Win7SP1 64bit] Error 0x80070005 - Unable to install the monthly Quality Rollup

    Step#1 - FRST Scan

    1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
    Note: You need to run the 64-bit Version so please ensure you download that one.
    2. Right click to run as administrator. When the tool opens click Yes to disclaimer.
    3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already).
    4. Press Scan button.
    5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
    6. Please attach the log back here.
    7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.


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