P pr0fez Contributor Joined Jan 3, 2019 Posts 54 Jan 8, 2019 #1 Hi! KB4471318 attempts to install and then reverts after the restart. Attached is cbs.log and checksur.log (no errors) but uploaded for assurance. Ran sfc /scannow and the checksur tool with no success. Any help appreciated! cbs log: Download CBS.log from Sendspace.com - send big files the easy way Attachments CheckSUR.log 394 bytes · Views: 1
Hi! KB4471318 attempts to install and then reverts after the restart. Attached is cbs.log and checksur.log (no errors) but uploaded for assurance. Ran sfc /scannow and the checksur tool with no success. Any help appreciated! cbs log: Download CBS.log from Sendspace.com - send big files the easy way
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jan 9, 2019 #2 Hi again! Please try the following: https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
Hi again! Please try the following: https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
P pr0fez Contributor Joined Jan 3, 2019 Posts 54 Jan 10, 2019 #3 Hi again! tried this and it didn't work no matter. If I ticked top-half, bottom-half or none of the services and start-up any other suggestions?
Hi again! tried this and it didn't work no matter. If I ticked top-half, bottom-half or none of the services and start-up any other suggestions?
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jan 10, 2019 #4 Hi! Step#1 - FRST Scan 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Right click to run as administrator. When the tool opens click Yes to disclaimer. 3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already). 4. Press Scan button. 5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop) 6. Please attach the log back here. 7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.
Hi! Step#1 - FRST Scan 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Right click to run as administrator. When the tool opens click Yes to disclaimer. 3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already). 4. Press Scan button. 5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop) 6. Please attach the log back here. 7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.
P pr0fez Contributor Joined Jan 3, 2019 Posts 54 Jan 10, 2019 #5 Hi Hero :) attached are the files as requested. Attachments Addition.txt 30 KB · Views: 0 FRST.txt 69 KB · Views: 1
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jan 10, 2019 #6 Please temporarily uninstall McAffee with its removal tool and reboot. Afterwards, please retry updates.
Please temporarily uninstall McAffee with its removal tool and reboot. Afterwards, please retry updates.
P pr0fez Contributor Joined Jan 3, 2019 Posts 54 Jan 10, 2019 #7 That might not be possible :/ do you have another suggestion?
P pr0fez Contributor Joined Jan 3, 2019 Posts 54 Jan 10, 2019 #11 Hi! ok with McAfee disabled - the patch still will not install - grrr![h=2][/h]
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jan 10, 2019 #12 Disabling does not afect the kernel driver and is therefore not much help.
P pr0fez Contributor Joined Jan 3, 2019 Posts 54 Jan 17, 2019 #13 Consider this resolved - thanks Softwaremaniac!