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  1. #61
    Security Analyst
    Windows Update Senior Analyst
    Sysnative Staff

    Join Date
    Dec 2014
    Posts
    2,391

    Re: 7x64 failed updates

    color=#FF0000]Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.[/color]

    1. Download the attachment fixlist.txt and save it to your desktop.
    2. Right-click on FRST64.exe and select "Run as administrator".
    3. Press the Fix button.
    4. The tool will now process fixlist.txt.
    5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
    6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
    7. Post the logfile Fixlog.txt as attachment in your next reply.
    Attached Files Attached Files


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  2. #62

    Re: 7x64 failed updates

    Thanks again. Latest log attached
    Attached Files Attached Files

  3. #63
    Security Analyst
    Windows Update Senior Analyst
    Sysnative Staff

    Join Date
    Dec 2014
    Posts
    2,391

    Re: 7x64 failed updates

    Please do following:

    FRST Registry Search
    1. Click your Start button and choose Control Panel.
    2. In the upper right corner ensure the View by: is set to Category.
    3. Select the Programs group.
    4. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog.
    Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.

    5. Right-click on the file FRST64.exe and choose Run as administrator.
    6. Copy and paste Microsoft-Windows-WMI-CMIPlugin into the Search box and click the Search Registry button.
    7. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
    8. You may close any remaining open windows now.

  4. #64

    Re: 7x64 failed updates

    Latest attached
    Attached Files Attached Files

  5. #65
    Security Analyst
    Windows Update Senior Analyst
    Sysnative Staff

    Join Date
    Dec 2014
    Posts
    2,391

    Re: 7x64 failed updates

    Step 1:
    Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

    1. Download the attachment fixlist.txt and save it to your desktop.
    2. Right-click on FRST64.exe and select "Run as administrator".
    3. Press the Fix button.
    4. The tool will now process fixlist.txt.
    5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
    6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
    7. Post the logfile Fixlog.txt as attachment in your next reply.

    Step 2:
    Check Windows Update again and report the result.
    If it fails, run sfc /scannow again and attach the zipped cbs.log to your next reply.
    Attached Files Attached Files

  6. #66

    Re: 7x64 failed updates

    Updates failed again. Latest logs attached
    Attached Files Attached Files

  7. #67
    Security Analyst
    Windows Update Senior Analyst
    Sysnative Staff

    Join Date
    Dec 2014
    Posts
    2,391

    Re: 7x64 failed updates

    Attach the file C:\Windows\Logs\CBS\CbsPersist_20190117214401.cab to your next reply.

  8. #68

    Re: 7x64 failed updates

    It was too big to attach
    WeTransfer

  9. #69
    Security Analyst
    Windows Update Senior Analyst
    Sysnative Staff

    Join Date
    Dec 2014
    Posts
    2,391

    Re: 7x64 failed updates

    Step 1:
    Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

    1. Download the attachment fixlist.txt and save it to your desktop.
    2. Right-click on FRST64.exe and select "Run as administrator".
    3. Press the Fix button.
    4. The tool will now process fixlist.txt.
    5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
    6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
    7. Post the logfile Fixlog.txt as attachment in your next reply.

    Step 2:
    Check Windows Update again and report the result.
    If it fails, run sfc /scannow again and attach the zipped cbs.log to your next reply.
    Attached Files Attached Files

  10. #70

    Re: 7x64 failed updates

    Thanks for your continued efforts.
    6 of 12 available updates failed to install, though I suspect all will have failed if I reboot.
    Latest logs attached/uploaded
    WeTransfer
    Attached Files Attached Files

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