Page 3 of 3 First 123
  1. #41

    Re: 7x64 failed updates

    Latest logs attached
    Attached Files Attached Files


    • Ad Bot

      advertising
      Beep.

        
       

  2. #42
    Security Analyst
    Windows Update Senior Analyst
    Sysnative Staff

    Join Date
    Dec 2014
    Posts
    2,361

    Re: 7x64 failed updates

    Run sfc /scannow again and attach the zipped cbs.log to your next reply.

  3. #43

    Re: 7x64 failed updates

    latest cbs log attached
    Attached Files Attached Files

  4. #44
    Security Analyst
    Windows Update Senior Analyst
    Sysnative Staff

    Join Date
    Dec 2014
    Posts
    2,361

    Re: 7x64 failed updates

    Wow, a lot of errors in the latest log file.
    Let's check the hard disk first.

    ChkDsk Scan

    • Click on Start - All programs - Accessories.
    • Rightclick on Command-prompt and select Run as administrator.
    • When command prompt opens, typ chkdsk into it, then press enter.
    • Wait for this to complete.
    • Download ListChkdskResult.exe by SleepyDude and save it on your desktop.
    • Rightclick ListChkdskResult.exe and select Run as administrator. Notepad will open the file ListChkdskResult.txt on completion. (The file ListChkdskResult.txt can be found on your desktop.)
    • Copy and paste this in your next reply.

  5. #45

    Re: 7x64 failed updates

    ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

    ------< Log generate on 1/11/2019 4:18:18 PM >------
    Category: 0
    Computer Name: Bob-workPC
    Event Code: 26212
    Record Number: 32837
    Source Name: Chkdsk
    Time Written: 01-11-2019 @ 21:16:57
    Event Type: Information
    User:
    Message: Chkdsk was executed in read-only mode on a volume snapshot.

    Checking file system on C:
    The type of the file system is NTFS.
    Volume label is OS.

    WARNING! F parameter not specified.
    Running CHKDSK in read-only mode.

    CHKDSK is verifying files (stage 1 of 3)...
    144384 file records processed.

    File verification completed.
    1003 large file records processed.

    0 bad file records processed.

    2 EA records processed.

    74 reparse records processed.

    CHKDSK is verifying indexes (stage 2 of 3)...
    189652 index entries processed.

    Index verification completed.
    0 unindexed files scanned.

    0 unindexed files recovered.

    CHKDSK is verifying security descriptors (stage 3 of 3)...
    144384 file SDs/SIDs processed.

    Cleaning up 669 unused index entries from index $SII of file 0x9.
    Cleaning up 669 unused index entries from index $SDH of file 0x9.
    Cleaning up 669 unused security descriptors.
    Security descriptor verification completed.
    22635 data files processed.

    CHKDSK is verifying Usn Journal...
    37414928 USN bytes processed.

    Usn Journal verification completed.
    Windows has checked the file system and found no problems.

    475602464 KB total disk space.
    73862880 KB in 96065 files.
    64452 KB in 22636 indexes.
    0 KB in bad sectors.
    267984 KB in use by the system.
    65536 KB occupied by the log file.
    401407148 KB available on disk.

    4096 bytes in each allocation unit.
    118900616 total allocation units on disk.
    100351787 allocation units available on disk.

    -----------------------------------------------------------------------
    Category: 0
    Computer Name: Bob-workPC
    Event Code: 1001
    Record Number: 23956
    Source Name: Microsoft-Windows-Wininit
    Time Written: 10-29-2012 @ 16:31:17
    Event Type: Information
    User:
    Message:

    Checking file system on C:
    The type of the file system is NTFS.
    Volume label is OS.

    One of your disks needs to be checked for consistency. You
    may cancel the disk check, but it is strongly recommended
    that you continue.
    Windows will now check the disk.

    CHKDSK is verifying files (stage 1 of 3)...
    Cleaning up instance tags for file 0x16873.
    Attribute record of type 0x80 and instance tag 0x3 is cross linked
    starting at 0x786da2 for possibly 0x1 clusters.
    Some clusters occupied by attribute of type 0x80 and instance tag 0x3
    in file 0x18763 is already in use.
    Deleting corrupt attribute record (128, "")
    from file record segment 100195.
    Attribute record of type 0x80 and instance tag 0x4 is cross linked
    starting at 0x4cb4b4 for possibly 0x1 clusters.
    Some clusters occupied by attribute of type 0x80 and instance tag 0x4
    in file 0x1886d is already in use.
    Deleting corrupt attribute record (128, "")
    from file record segment 100461.
    106752 file records processed.

    File verification completed.
    184 large file records processed.

    0 bad file records processed.

    2 EA records processed.

    74 reparse records processed.

    CHKDSK is verifying indexes (stage 2 of 3)...
    Unable to locate the file name attribute of index entry snapshot.etl
    of index $I30 with parent 0x18868 in file 0x18919.
    Deleting index entry snapshot.etl in index $I30 of file 100456.
    147354 index entries processed.

    Index verification completed.
    CHKDSK is scanning unindexed files for reconnect to their original directory.
    1 unindexed files scanned.

    Recovering orphaned file {C626F~1 (100456) into directory file 70854.
    Recovering orphaned file {c626f65b-9ed6-4c83-8835-96dfa7bcf2ae} (100456) into directory file 70854.
    0 unindexed files recovered.

    CHKDSK is verifying security descriptors (stage 3 of 3)...
    106752 file SDs/SIDs processed.

    Cleaning up 1341 unused index entries from index $SII of file 0x9.
    Cleaning up 1341 unused index entries from index $SDH of file 0x9.
    Cleaning up 1341 unused security descriptors.
    Security descriptor verification completed.
    Inserting data attribute into file 100195.
    Inserting data attribute into file 100461.
    20304 data files processed.

    CHKDSK is verifying Usn Journal...
    33617184 USN bytes processed.

    Usn Journal verification completed.
    CHKDSK discovered free space marked as allocated in the
    master file table (MFT) bitmap.
    CHKDSK discovered free space marked as allocated in the volume bitmap.
    Windows has made corrections to the file system.

    475602464 KB total disk space.
    65393232 KB in 81169 files.
    52648 KB in 20303 indexes.
    0 KB in bad sectors.
    224412 KB in use by the system.
    65536 KB occupied by the log file.
    409932172 KB available on disk.

    4096 bytes in each allocation unit.
    118900616 total allocation units on disk.
    102483043 allocation units available on disk.

    Internal Info:
    00 a1 01 00 6d 8c 01 00 c7 e7 02 00 00 00 00 00 ....m...........
    95 01 00 00 4a 00 00 00 00 00 00 00 00 00 00 00 ....J...........
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

    Windows has finished checking your disk.
    Please wait while your computer restarts.

    -----------------------------------------------------------------------
    Category: 0
    Computer Name: Bob-workPC
    Event Code: 1001
    Record Number: 4598
    Source Name: Microsoft-Windows-Wininit
    Time Written: 01-19-2012 @ 05:01:28
    Event Type: Information
    User:
    Message:

    Checking file system on C:
    The type of the file system is NTFS.
    Volume label is OS.


    A disk check has been scheduled.
    Windows will now check the disk.

    CHKDSK is verifying files (stage 1 of 3)...
    89856 file records processed.

    File verification completed.
    95 large file records processed.

    0 bad file records processed.

    2 EA records processed.

    44 reparse records processed.

    CHKDSK is verifying indexes (stage 2 of 3)...
    125406 index entries processed.

    Index verification completed.
    0 unindexed files scanned.

    0 unindexed files recovered.

    CHKDSK is verifying security descriptors (stage 3 of 3)...
    89856 file SDs/SIDs processed.

    Cleaning up 2 unused index entries from index $SII of file 0x9.
    Cleaning up 2 unused index entries from index $SDH of file 0x9.
    Cleaning up 2 unused security descriptors.
    Security descriptor verification completed.
    17776 data files processed.

    CHKDSK is verifying Usn Journal...
    33587560 USN bytes processed.

    Usn Journal verification completed.
    CHKDSK discovered free space marked as allocated in the volume bitmap.
    Windows has made corrections to the file system.

    475603967 KB total disk space.
    73843828 KB in 71869 files.
    47616 KB in 17777 indexes.
    0 KB in bad sectors.
    203543 KB in use by the system.
    65536 KB occupied by the log file.
    401508980 KB available on disk.

    4096 bytes in each allocation unit.
    118900991 total allocation units on disk.
    100377245 allocation units available on disk.

    Internal Info:
    00 5f 01 00 39 5e 01 00 f9 aa 02 00 00 00 00 00 ._..9^..........
    bd 00 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 ....,...........
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

    Windows has finished checking your disk.
    Please wait while your computer restarts.

    -----------------------------------------------------------------------
    Category: 0
    Computer Name: Bob-workPC
    Event Code: 1001
    Record Number: 4551
    Source Name: Microsoft-Windows-Wininit
    Time Written: 01-19-2012 @ 04:52:27
    Event Type: Information
    User:
    Message:

    Checking file system on C:
    The type of the file system is NTFS.
    Volume label is OS.


    A disk check has been scheduled.
    Windows will now check the disk.

    CHKDSK is verifying files (stage 1 of 3)...
    89856 file records processed.

    File verification completed.
    95 large file records processed.

    0 bad file records processed.

    2 EA records processed.

    44 reparse records processed.

    CHKDSK is verifying indexes (stage 2 of 3)...
    125386 index entries processed.

    Index verification completed.
    0 unindexed files scanned.

    0 unindexed files recovered.

    CHKDSK is verifying security descriptors (stage 3 of 3)...
    89856 file SDs/SIDs processed.

    Cleaning up 21 unused index entries from index $SII of file 0x9.
    Cleaning up 21 unused index entries from index $SDH of file 0x9.
    Cleaning up 21 unused security descriptors.
    Security descriptor verification completed.
    17766 data files processed.

    CHKDSK is verifying Usn Journal...
    37283896 USN bytes processed.

    Usn Journal verification completed.
    Windows has checked the file system and found no problems.

    475603967 KB total disk space.
    73598368 KB in 71731 files.
    47564 KB in 17767 indexes.
    0 KB in bad sectors.
    206999 KB in use by the system.
    65536 KB occupied by the log file.
    401751036 KB available on disk.

    4096 bytes in each allocation unit.
    118900991 total allocation units on disk.
    100437759 allocation units available on disk.

    Internal Info:
    00 5f 01 00 a5 5d 01 00 35 aa 02 00 00 00 00 00 ._...]..5.......
    bd 00 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 ....,...........
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

    Windows has finished checking your disk.
    Please wait while your computer restarts.

    -----------------------------------------------------------------------
    Category: 0
    Computer Name: Bob-workPC
    Event Code: 1001
    Record Number: 4002
    Source Name: Microsoft-Windows-Wininit
    Time Written: 01-16-2012 @ 21:23:50
    Event Type: Information
    User:
    Message:

    Checking file system on C:
    The type of the file system is NTFS.
    Volume label is OS.


    A disk check has been scheduled.
    Windows will now check the disk.

    CHKDSK is verifying files (stage 1 of 3)...
    89856 file records processed.

    File verification completed.
    95 large file records processed.

    0 bad file records processed.

    2 EA records processed.

    44 reparse records processed.

    CHKDSK is verifying indexes (stage 2 of 3)...
    125388 index entries processed.

    Index verification completed.
    0 unindexed files scanned.

    0 unindexed files recovered.

    CHKDSK is verifying security descriptors (stage 3 of 3)...
    89856 file SDs/SIDs processed.

    Cleaning up 3 unused index entries from index $SII of file 0x9.
    Cleaning up 3 unused index entries from index $SDH of file 0x9.
    Cleaning up 3 unused security descriptors.
    Security descriptor verification completed.
    17767 data files processed.

    CHKDSK is verifying Usn Journal...
    35867576 USN bytes processed.

    Usn Journal verification completed.
    CHKDSK discovered free space marked as allocated in the volume bitmap.
    Windows has made corrections to the file system.

    475603967 KB total disk space.
    52350808 KB in 71515 files.
    47472 KB in 17768 indexes.
    0 KB in bad sectors.
    205715 KB in use by the system.
    65536 KB occupied by the log file.
    422999972 KB available on disk.

    4096 bytes in each allocation unit.
    118900991 total allocation units on disk.
    105749993 allocation units available on disk.

    Internal Info:
    00 5f 01 00 ce 5c 01 00 0f a9 02 00 00 00 00 00 ._...\..........
    bf 00 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 ....,...........
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

    Windows has finished checking your disk.
    Please wait while your computer restarts.

    -----------------------------------------------------------------------
    Category: 0
    Computer Name: Bob-workPC
    Event Code: 1001
    Record Number: 3951
    Source Name: Microsoft-Windows-Wininit
    Time Written: 01-16-2012 @ 21:17:42
    Event Type: Information
    User:
    Message:

    Checking file system on C:
    The type of the file system is NTFS.
    Volume label is OS.


    A disk check has been scheduled.
    Windows will now check the disk.

    CHKDSK is verifying files (stage 1 of 3)...
    89856 file records processed.

    File verification completed.
    97 large file records processed.

    0 bad file records processed.

    2 EA records processed.

    44 reparse records processed.

    CHKDSK is verifying indexes (stage 2 of 3)...
    125378 index entries processed.

    Index verification completed.
    0 unindexed files scanned.

    0 unindexed files recovered.

    CHKDSK is verifying security descriptors (stage 3 of 3)...
    89856 file SDs/SIDs processed.

    Cleaning up 274 unused index entries from index $SII of file 0x9.
    Cleaning up 274 unused index entries from index $SDH of file 0x9.
    Cleaning up 274 unused security descriptors.
    Security descriptor verification completed.
    17762 data files processed.

    CHKDSK is verifying Usn Journal...
    35358000 USN bytes processed.

    Usn Journal verification completed.
    Windows has checked the file system and found no problems.

    475603967 KB total disk space.
    52290772 KB in 71376 files.
    47444 KB in 17763 indexes.
    0 KB in bad sectors.
    205203 KB in use by the system.
    65536 KB occupied by the log file.
    423060548 KB available on disk.

    4096 bytes in each allocation unit.
    118900991 total allocation units on disk.
    105765137 allocation units available on disk.

    Internal Info:
    00 5f 01 00 3e 5c 01 00 77 a8 02 00 00 00 00 00 ._..>\..w.......
    bf 00 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 ....,...........
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

    Windows has finished checking your disk.
    Please wait while your computer restarts.

    -----------------------------------------------------------------------

  6. #46
    Security Analyst
    Windows Update Senior Analyst
    Sysnative Staff

    Join Date
    Dec 2014
    Posts
    2,361

    Re: 7x64 failed updates

    Some repairs were done in the past already.

    Note that the following command may take several hours to complete. You can do it overnight if you like.
    Click on Start - All Programs - Accessories.
    Right-click on Command-prompt and select Run as administrator.
    When command prompt opens, copy and paste the following command into it, press enter afterwards.

    Code:
    chkdsk c: /f /r
    At the question "Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)", press Y.
    Restart the system.

    Do not press any key during the restart. This will allow CHKDSK to start.
    Wait for this to complete. Please note that this may take several hours. Let it run even if it looks like the process has stopped!
    On completion, the system will restart automatically.

  7. #47

    Re: 7x64 failed updates

    Some repairs were done in the past already.
    Yes, it's possible. This is an older machine and a repurposed drive.

    OK, that chkdsk is complete. Thanks.

  8. #48
    Security Analyst
    Windows Update Senior Analyst
    Sysnative Staff

    Join Date
    Dec 2014
    Posts
    2,361

    Re: 7x64 failed updates

    Start the System Update Readiness Tool (SURT) again.
    On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.

  9. #49

    Re: 7x64 failed updates

    Latest CheckSUR log attached
    Attached Files Attached Files

  10. #50
    Security Analyst
    Windows Update Senior Analyst
    Sysnative Staff

    Join Date
    Dec 2014
    Posts
    2,361

    Re: 7x64 failed updates

    I need to have a look at the SOFTWARE hive.

    Retrieve Software Hive
    1. Navigate to C:\Windows\System32\Config and locate the SOFTWARE file.
    2. Please copy this file to your desktop.
    Note: If you receive an error that this file is in-use, try Option#2 below.
    3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named SOFTWARE.ZIP on your desktop.
    4. Upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or SendSpace.
    5. Note:Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information!


    Option#2 (only if you are unable to follow the previous instructions)


    • Please download the Freeware RegBak from here: Acelogix Software - Download products
      You will find it at the bottom of the page that the link brings you to.
    • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
    • Click the New Backup button. Accept the defaults and simply click Start.
    • When it says Finished successfully, click the Close button.
    • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
    • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named SOFTWARE.
    • Copy the SOFTWARE file to your Desktop. If the SOFTWARE file does not exist, please fetch it instead from C:\Windows\System32\config\SOFTWARE.
    • Now right-click on the SOFTWARE file that is on your desktop and select Send to > Compressed (zipped) folder.
    • Then please upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or SendSpace.
    • Note:Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information!
    • You can close any open windows you have as well as the RegBak program now.

  11. #51

    Re: 7x64 failed updates

    PM sent

  12. #52
    Security Analyst
    Windows Update Senior Analyst
    Sysnative Staff

    Join Date
    Dec 2014
    Posts
    2,361

    Re: 7x64 failed updates

    Lets see if we can fix one of the corruptions first.

    Step 1:
    Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

    1. Download the attachment fixlist.txt and save it to your desktop.
    2. Right-click on FRST64.exe and select "Run as administrator".
    3. Press the Fix button.
    4. The tool will now process fixlist.txt.
    5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
    6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
    7. Post the logfile Fixlog.txt as attachment in your next reply.

    Step 2:
    Run sfc /scannow again and attach the zipped cbs.log to your next reply.
    Attached Files Attached Files

  13. #53

    Re: 7x64 failed updates

    Latest attached
    Attached Files Attached Files

  14. #54
    Security Analyst
    Windows Update Senior Analyst
    Sysnative Staff

    Join Date
    Dec 2014
    Posts
    2,361

    Re: 7x64 failed updates

    Restart the machine and check Windows Update.
    If it fails, run sfc /scannow again and attach the zipped cbs.log to your next reply.

  15. #55

    Re: 7x64 failed updates

    Check only, and report what is available?
    Or, check and install available?

  16. #56
    Security Analyst
    Windows Update Senior Analyst
    Sysnative Staff

    Join Date
    Dec 2014
    Posts
    2,361

    Re: 7x64 failed updates

    Check Windows Update and try to install what is available.
    If it fails, run sfc /scannow again and attach the zipped cbs.log to your next reply.

  17. #57

    Re: 7x64 failed updates

    there were 14 updates available, 10 failed. Attached a screenshot of that as well.
    When I tried to run sfc I received a "There is a system repair pending which requires a reboot..." message. When I rebooted, the Windows Update reverted and went through a couple reboots to restore back to before the updates.

    I was able to run sfc /scannow after that, and the new log is attached
    Attached Thumbnails Attached Thumbnails 7x64 failed updates-wu6-png  
    Attached Files Attached Files

  18. #58
    Security Analyst
    Windows Update Senior Analyst
    Sysnative Staff

    Join Date
    Dec 2014
    Posts
    2,361

    Re: 7x64 failed updates

    There are a lot of registry corruptions. I'm not sure this can be fixed.
    Please make sure you have backups of important and personal data.
    Did you use any registry cleaning tool or so-called system optimizers what may have caused this ?

    Step 1:
    Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

    1. Download the attachment fixlist.txt and save it to your desktop.
    2. Right-click on FRST64.exe and select "Run as administrator".
    3. Press the Fix button.
    4. The tool will now process fixlist.txt.
    5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
    6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
    7. Post the logfile Fixlog.txt as attachment in your next reply.

    Step 2:
    Check Windows Update again and report the result.
    If it fails, run sfc /scannow again and attach the zipped cbs.log to your next reply.
    Attached Files Attached Files

  19. #59

    Re: 7x64 failed updates

    It's a fair question, but I've never intentionally used a reg cleaner or "system optimizer". I did reluctantly run Tweaking's All-In-One Repair, but I only selected the Windows Update repair. I've had mixed results with that utility, but more successes than failures.

    I ran the fixlist, rebooted, and ran Windows Update. 2 of 10 installed successfully. I rebooted and tried again (I know, this isn't what you asked me to do, my apologies for going off book). This time only 7 were available. Those also failed, and I got one of the 'Reverting Changes made by Windows Updates' reboot cycles. The desktop is finally loading after a few reboots. I'll send the requested logs in a next post, from that machine.

  20. #60

    Re: 7x64 failed updates

    Logs as requested
    Attached Files Attached Files

Page 3 of 3 First 123

Similar Threads

  1. Another Can't update Win 7x64 monthy security updates
    By dust906 in forum Windows Update
    Replies: 1
    Last Post: 04-24-2018, 12:04 PM
  2. [SOLVED] All of Windows updates failed in June restore points failed
    By Joe Tradition in forum Windows Update
    Replies: 4
    Last Post: 07-03-2016, 03:50 PM
  3. [SOLVED] Win 7x64
    By robbo462003 in forum Windows Update
    Replies: 2
    Last Post: 06-25-2015, 12:22 PM
  4. [SOLVED] SFC cannot repair some files in CBS Log Win 7x64
    By robbo462003 in forum Windows Update
    Replies: 44
    Last Post: 09-21-2013, 09:49 AM
  5. Replies: 6
    Last Post: 05-17-2013, 03:30 PM

Log in

Log in